My daughter and I stayed 5 nights and I was thrilled at the location but nervous that it would be noisy at night time due to location. Our room at night was so quiet with zero noise from below and in the corridors. The standard of room is without
a doubt 5 star with peter Thomas Roth being products of choice they leave in your bathroom which was a real treat.
Safety and security in this hotel was ideal. We felt very safe at all times which for me was important. Excellent staff , overall couldn't have chosen a nicer hotel.
Hotel features (5 = best, 1 = worst):
Short walk from hotel
Short walk to macys and the vast shopping in heralds square. Walking distance to theatre attractions and theatre. No taxis needed
The location was great (right in the middle of Times Square), but our A/C did not work at times (overheating according to the engineer). The staff wasn't that helpful other than for checking in and checking out. Could never give us one answer for
our inquiries, such as specifics for our room (complimentary breakfast and what not) we would get different answers depending on who answered.
Hotel views were definitely worth it!! Nice and clean room. The only complaint was that the bath tub was backed up. So every time you took a shower, it filled up to your shins. But other than that, it was perfect!! Great walking distance to
everything! Subway is literally right around the corner. You can also see the ball from our room! We would definitely stay here again!
Perfect location - smack in the heart of Times Square! The staff at this hotel are wonderful! Everyone greeted us - security, front desk, housekeeping... quick response to any request we had. Will definitely stay here again!
We had a great experience at this hotel.This hotel is at the most happening place in NewYork. Also is it very convenient to reach at any place in New York from this hotel.It has all the facilties in nearby area like, food options,subway.city tour
Awesome view of Times square and a great location!!
We stayed on the 39th Floor and I loved the view of Times Square from my room.. and to top this...it is located right next to where all the shopping is in Times square.. we could just hop out of the hotel and walk a few minutes to reach most
places.. The subway station/ cabs are available right next to the hotel... Overall, i would highly recommend this place for anyone who is travelling to NY..