Hilton Garden Inn Times Square

the room was clean, roomy, and light. the concierge was helpful and friendly. the location was perfect. we couldn't have chosen a better place to stay in NYC

The location of this hotel is excellent - over the road from the subway, one block from Times Square, right among the Broadway theaters. The rooms were spacious enough, well equipped, clean, and the staff were very helpful and friendly. This was a good value hotel which was perfect for those intent on seeing the sights of New York but wanting a decent room at the end of the day.

Spent a night in the city to see a show and have dinner. Hotel within short walking distance to Times Square and all the entertainment you could ask for. Nice restaurant and bar adjacent, clean and comfortable room. In room frig, microwave, wiFi - will return again in future.

Got stranded in the blizzard and needed a hotel. Am familiar with (and generally like) Hilton, so I chose this hotel because of the name and location. I was pleasantly surprised by the cleanliness and moderness. It is an excellent value based on the niceness of the rooms, the cleanlinees, and the location. Would highly recommend, and will definitely look at this hotel when making my next travel arrangements.

my boyfriend, daughter and I decided to take a trip to NY out of the blue and I found this hotel. Yes, it's pricey but its worth it! The staff was amazing! They made us feel like family. The room was so comfortable that we had to drag ourselves out lol. There was enough space for my 2 year old to run around. It was an amazing weekend.

The title says it all. No particular quality stands out. An overnight trip to NYC and no standouts which could be a good thing but ...

The location was great. The only complaint we have is that we were booked in a smoking room even though we had requested a non smoking room when we made the reservation. The room smelled like a wet ashtray. They offered to move us 2 days into our trip but our belongings already reaked of smoke.

No exhaust vents or makeup mirrors in the bathroom Bathroom ceiling leaked causing stuff to fall into the tub. Our room was on the second floor. The rumble from the subway was extremely annoying.

We liked the location. It was easy to find for taxi's and centrally located to all we wanted to see. No single taxi ride was too expensive. The food situation was EXPENSIVE. Average $28 for two to have breakfast and NOT included in the price of the hotel. The food and service in the restaurant was average. The bed in the room had a hump in the middle, so we were constantly waking up to try to not fall out of bed. The staff of the hotel were very friendly and accommodating.

We were given a room on the 2nd floor where we could hear the subway which ran underneath the hotel. We realized this too late during our 1st night stay. We requested a different room higher up and the only rooms that were available were smoking rooms. No good for us since we both suffer from allergies. They did provide us with ear plugs which took care of the noise. We were also provided with a complimentary breakfast the next morning in their restaurant. They also had offered to switch our room during the next day and would move our belongings for us. We decided to stay where we were and use the ear plugs. Overall, it's a great location if you're going to the theatre and shopping. The room was rather small and we did expect to at least have a couple of chairs to sit in besides the one at the desk.