$179 Avg/night
Rate and special offer based on Check-in: Dec 28, 2014 Check-out: Dec 29, 2014

Grand Hyatt New York

4 stars
109 East 42nd St, Park Ave at Grand Central, NEW YORK, NY 10017
Hotel Overview
Reviewer score
4.1
out of 5
235 reviews
Fantastic

This hotel is in a very good location, and it's comfortable and clean. See full review

  • ssskk
  • Dec 2, 2014
Great hotel

Hotel was great. Room was a little small but still a great deal for the price. Are was great next... See full review

  • Adriana58
  • Oct 20, 2014
With more than 1,300 feature-packed rooms and personalized service, the Grand Hyatt New York epitomizes the quality that the Hyatt Hotels Corporation is famed for. Enjoy exquisite farm-to-table fare with Western European panache at the New York Central restaurant, which includes a self-service wine gallery, or grab a quick bite to eat at Market, the 24-hour grab-and-go snack bar in the lobby. Special sculptures designed by artist Jaume Plensa greet you in the lobby of the Grand Hyatt New York, and guests can book a View Room to enjoy the architecture of the city and the tiny cars and people below.
Key facts
  • 1,306 guestrooms
  • 43 suites
  • 60-square-feet of conference/event space
  • Gym
  • Restaurants and cafes: New York Central, Market, The Lounge at New York Central
  • Bureau de change and ATM
  • In-room spa services
  • YogaAway
  • 24-hour fitness complex
  • Valet parking
  • Concierge
Neighborhood
Built on East 42nd Street and well connected to Grand Central Terminal, the Grand Hyatt offers a convenient Midtown East location. Luxury boutiques can be found on nearby Madison Avenue or Fifth Avenue, while the exotic scent of international foods lingers in the air of Times Square's Restaurant Row. Everything from French Le Rivage to Italian Fiorentina and Japanese Oyishi Sushi is available to visitors. All major subway lines are accessible at Grand Central Terminal, so it's easy to plan excursions to Ellis Island and the Statue of Liberty from the Hyatt.
Hints and tips
Find tickets for Broadway musicals, museums and other locations and events throughout the city at the theater and tour desk.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

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Grand Hyatt New York Rooms

Business Plan
Description not provided
Concierge
For an additional $100, guests receive access to exclusive private floor and Grand Club Lounge service such as continental breakfast, coffee and snacks, as well as evening cocktails. Club lounge is open from Monday to Sunday. 1 King Bed only.
Deluxe
1 King or 2 Double beds
Deluxe
Oversized, corner guestroom with contemporary theme. Features flat panel LCDs, pillow top mattresses. Geneva Sound System iPod docking station, marble showers and June Jacobs bath products.
Standard
Spacious room with contemporary theme featuring flat panel LCDs, pillow top mattresses, Geneva sound system with iPod docking station, marble showers and June Jacobs bath products. As part of the hotel's 2011 $130 million complete renovation, each room f

Amenities

  • High-speed internet
  • No smoking rooms/facilities
General
Air conditioned
No smoking rooms/facilities
Elevators
Executive level
24 hour security
FEMA approved
Activities
Fitness Center
Exercise gym
Golf
Dining
Bar/Lounge
Continental breakfast
Restaurant
Lounge
Coffee shop
Room service
Services
24 hour front desk
Business center
Maid service
Laundry service
Express check in
Express checkout
Childcare Service
Concierge desk
Laundry/Valet services
ATM/Cash machine
Nursery for children
Security
Wake-up service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Barber shop
Barber/Beauty shop
Porters
Conference facilities
Doctor on call
Video checkout
Copy service
Currency exchange
Overhead projector
Audio visual equipment
Projector
White board
Conference suite
Computer rental
Easel
Internet
High-speed internet
Parking
Valet parking
Accessibility
Accessible facilities
Accessible rooms
Accessible parking
Room
Television with cable
Radio
Cordless phone
Safe
Phone with speaker
Telephone
AM/FM alarm clock
Desk with lamp
Free newspaper
Heated guest rooms
Hairdryer in room
Outlet adapters
Fire alarm with light
Turndown service
Cribs available
In room movies
Temperature control
Electronic door locks
Iron
Ironing board
International direct dial
Smoke detectors
Sprinklers in rooms
Bath tub

Nearby points of interest

  • Grand Central Station: 0.1 mi
  • MetLife Building: 0.1 mi
  • Chrysler Building: 0.1 mi
  • Daily News Building: 0.2 mi
  • NY Public Library: 0.3 mi
  • Murray Hill: 0.3 mi
  • Ford Foundation Building: 0.4 mi
  • Lord & Taylor: 0.4 mi
  • Pierpont Morgan Library: 0.4 mi
  • Saks Fifth Avenue: 0.4 mi
  • Ralph Bunche Park: 0.4 mi
  • Japan Society Gallery: 0.4 mi
  • Bryant Park: 0.4 mi
  • American Academy of Dramatic Arts: 0.4 mi
  • International Building: 0.4 mi
  • Grand Central Station: 0.1 mi
  • MetLife Building: 0.1 mi
  • Chrysler Building: 0.1 mi
  • Daily News Building: 0.2 mi
  • NY Public Library: 0.3 mi
  • Murray Hill: 0.3 mi
  • Ford Foundation Building: 0.4 mi
  • Lord & Taylor: 0.4 mi
  • Pierpont Morgan Library: 0.4 mi
  • Saks Fifth Avenue: 0.4 mi
  • Ralph Bunche Park: 0.4 mi
  • Japan Society Gallery: 0.4 mi
  • Bryant Park: 0.4 mi
  • American Academy of Dramatic Arts: 0.4 mi
  • International Building: 0.4 mi
  • Robert Moses Playground: 0.4 mi
  • Diamond District: 0.4 mi
  • Nintendo World Store New Yok: 0.4 mi
  • Cathedral of St. Patrick: 0.5 mi
  • NBC Studios: 0.5 mi
  • Bank of America Tower: 0.5 mi
  • Rockefeller Center: 0.5 mi
  • Belasco Theatre: 0.5 mi
  • United Nations Headquarters: 0.5 mi
  • Tudor City: 0.5 mi
  • East Side: 0.5 mi
  • GE Building: 0.5 mi
  • Town Hall: 0.5 mi
  • Stephen Sondheim Theatre: 0.5 mi
  • Citicorp Center: 0.5 mi
  • Radio City Music Hall: 0.5 mi
  • The King's College: 0.6 mi
  • Lever House: 0.6 mi
  • Condé Nast Building: 0.6 mi
  • Paley Park: 0.6 mi
  • Lower Plaza: 0.6 mi
  • Lyceum Theatre: 0.6 mi
  • Museum of Modern Art (MOMA): 0.6 mi
  • Cort Theatre: 0.6 mi
  • Museum of Television and Radio: 0.6 mi
  • Theater District: 0.6 mi
  • Taipei Gallery: 0.6 mi
  • Herald Square: 0.6 mi
  • Century Building: 0.6 mi
  • Paine Webber Art Gallery: 0.6 mi

Dining

New York Central
New York Central, the new restaurant of Grand Hyatt New York, features a diverse menu inspired by the flavors of Western Europe. Chef Christian Ragano joins New York Central from Chicago's famed NoMi Restaurant. The restaurant features a stunning custom c
Market
24 hour Grab n' Go Market.

Hotel Policies

Check-in:
04:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (235)

Ratings and reviews for Grand Hyatt New York

Overall score

4.1 / 5
5.01.0
235 out of 235
Amenities:
3.9
Room cleanliness:
4.3
Hotel staff:
4.3
Room comfort:
4.2
Location:
4.7
Value:
3.8

87% would recommend to a friend.

Sort by:
Review of Grand Hyatt New York

Reviewer score

4
5.01.0
adirtsa
Business
Massachusets
Nov 18, 2013

We'll be back for sure!

Hotel's location could not be better,it's in the heart of everything. The staff was extremely helpful and accomodating. We had one issue with no hot water which was immediately attended to. Everyone from check-in, concierge, room service, valets, cleaning staff was friendly and helpful. We'll definately be back again.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Review of Grand Hyatt New York

Reviewer score

5
5.01.0
Cooooch
Business
Albany
Nov 16, 2013

Great Hotel, NYC price

I really enjoyed my stay, great location but way overpriced

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
3
Trip purpose:

Business

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Review of Grand Hyatt New York

Reviewer score

5
5.01.0
Never again with ORBxxx
Business
ILL
Nov 12, 2013

Pleased

It was a great location for us. The staff was very helpful and pleasant to all. I would recommend this hotel for business or pleasure.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of Grand Hyatt New York

Reviewer score

4
5.01.0
decent stay
Business
Chicago
Oct 17, 2013

Overall Good Experience

The hotel was beautiful and rooms were spacious and clean. The only issue we experienced was there was no hot water the last day of our stay and the hotel did nothing to compensate guests for this major inconvienence.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
2
Room comfort:
3
Location:
5
Value:
2
Trip purpose:

Business

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Thank you for your feedback!
Review of Grand Hyatt New York

Reviewer score

4
5.01.0
lolaqn
Business
Austin, TX
Oct 6, 2013

Vacation

Nice hotel in very good location. The staff was nice but nothing extraordinary. Mostly good because of location and nice hotel. Liked the late-opening market that had drinks and food. Bathroom in the room was oddly situated with the sinks and mirrors, but it was fine.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

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Review of Grand Hyatt New York

Reviewer score

1
5.01.0
CHARLES MONT
Business
NY,NY
Oct 3, 2013

HORRIBLE HORRIBLE HORRIBLE HORRIBLE --WORST EXPERIENCE OF MY LIFE

THIS WAS BY FAR THE WORST EXPERIENCE OF MY LIFE FROM CHECKING IN THERE WAS NO ONE AT THE FRONT DESK AND WHEN SOMEONE 15MINS SHOWED UP HE WAS RUDE AND OBNOXIOUS THEN CHECKED US INTO THE WRONG ROOM , WHICH WHEN I CALLED THE FRONT DESK WE CALLED 3X TIMES BEFORE ANY ANSWERED , LONG AND SHORT EVERYONE I SPOKE TO INCLUDING THE MNGR WHO TRIED TO NOT SPEAK WITH US AS WE HEARD THEM SPEAKING BEHIND A DOOR 2FT AWAY SAYING THAT HE WASNT AVAILABLE .I INSISTED ON SPEAKING TO HIM AND SHOULDNT OF BOTHERED BECAUSE THE HORRIBLE EXPERIENCE CONTINUED. I WOULD NEVER RECCOMMEND ANYONE HAVING A PET STAY THERE ......NEVER EVER EVER AGAIN

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
2
Value:
1
Trip purpose:

Business

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Thank you for your feedback!
Review of Grand Hyatt New York

Reviewer score

5
5.01.0
Orchids7997
Business
Los Angeles California
Sep 10, 2013

First time in NYC

The best part of the Hyatt is the staff! Super friendly and helpful. My NYC visit was very pleasant thanks to the staff :)

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of Grand Hyatt New York

Reviewer score

5
5.01.0
Muchness
Business
Los Angeles, CA
Aug 6, 2013

AMAZING LOCATION!

You really couldnt ask for a better experience! The location is perfect. The staff is helpful and its just an all around beautiful hotel. We got the cheapest room but still felt like as if we were in the most expensive. Thats how the staff treats you which is very awesome. Definitely would book. Actually I will be booking this hotel again.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of Grand Hyatt New York

Reviewer score

3
5.01.0
Compass crusher
Business
Uk
Jul 11, 2013

Disappointing and dirty

Basic hotel which does not even fulfill the requirements of a 3* hotel. Cleanliness is an issue, despite complaining to the housekeeping manager, very few amenities are given, air conditioning does not work, no coffee/tea making facilities; not even a water bottle is complimentary. Only plus is the proximity to Grand Central Station.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
3
Room comfort:
2
Location:
5
Value:
2
Trip purpose:

Business

Money-saving tip: Not Applicable

Get the 1 week subway pass for $30

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Review of Grand Hyatt New York

Reviewer score

5
5.01.0
Location superstar
Business
Morristown, NJ
Jun 20, 2013

Fun weekend

The location was next door to the drinks, staff was very friendly, and room was very comfortable. Even the facial soap smelled good.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

Grand Central Terminal is a few steps away and they have great dining, drinks and shopping.

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