GEM Hotel - Chelsea, an Ascend Hotel Collection Member ★★★★

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$107
avg/night
Rate based on
Check-in: Feb 21, 2016 Check-out: Feb 22, 2016

Great location

Would not recommend Tue, Apr 29, 2014
Nice hotel. However,construction going on in lobby. No gym available as advertised and rcoected. No alternative offered at check-in

Shopping hint

Century 21. (Great designer outlet shopping in the city

| San Francisco, CA Couples

2 /5

Overall score
  • Amenities: 1 /5
  • Cleanliness: 2 /5
  • Hotel staff: 3 /5
  • Comfort: 2 /5
  • Location: 5 /5
  • Value: 3 /5

Friendly boutique hotel in Chelsea

Would recommend Mon, Mar 17, 2014
The hotel is always clean and comfortable, even though the rooms are small (as expected in Manhattan). The staff was always very helpful in recommending travel routes and restaurants. Since I really like Chelsea, this is an ideal hotel.

| State College, PA Couples

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 4 /5

Great Staff!

Would recommend Wed, Feb 19, 2014
The hotel was in the process of renovation, which might have been a problem but wasn't, because everyone working there was so pleasant and responsive. I was new to New York, and the hotel staff were extremely generous with their time and suggestions. The accommodations were clean and comfortable, with lots of places for our new millennium need for plugs! The room was small, too small for even a desk, which would be a problem for many. The insulation was poor- sounds were everywhere. All in all, I'd stay again, but I'd bring something to lean my computer on in the bed and ear plugs!

| Media, PA Business

3 /5

Overall score
  • Amenities: 2 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 3 /5
  • Location: 5 /5
  • Value: 4 /5

Great for an Art vacation

Would recommend Sun, Feb 16, 2014
Perfectly located hotel, right over Foragers grocery and restaurant. Short walk to Chelsea galleries, and Bottinos sandwich shop, right by the A C E. Comfortable, clean, small rooms.

Dining

Bottinos!!!

| Baltimore Business

3 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 4 /5

Good Value for Price; Great Staff

Would recommend Fri, Jan 10, 2014
My second stay at the GEM. It's a good, no-frills hotel; rooms are very small and basic but clean and well designed. Temperature in the room can take a while to adjust and control, and hallways are noisy - room doors seem to slam on their own. However, the location is great (right on train and bus lines and across from Murray's Bagels), and the staff is terrific - they were up to fix a non-working shower within minutes of my call to the front desk.

| New England Singles

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 4 /5

Watch out for the extra charges they bill your card after checkout

Would recommend Sat, Dec 21, 2013
Clean, nice, friendly, convenient location. Paid in advance and got a zero balance due receiipt upon check out. Noticed two days later a $2 charge on my ccard. Called hotel and they said it was for using the safe. I told the rep that I had a zero balance on check out and no one ever said there would be a charge for using the safe. She said it was in the registration card I signed. I told her no one ever reads that thing and that customers should be told or there should be a sign on the safe saying that you'll be charged. I think they just bill people for it figuring no one will ever catch it or call them on it. Charge got reversed. Other than that. Good stay. (FYI - Rooms are Tokyo size.. very, very small. Pack light)

| Los Angeles Couples

4 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 3 /5
  • Hotel staff: 4 /5
  • Comfort: 3 /5
  • Location: 4 /5
  • Value: 4 /5

Thanksgiving parade

Would recommend Sun, Dec 1, 2013
Room was small but great, just what the 2 of us needed. Jenny very helpful at front desk.

| Delaware Couples

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 5 /5

Good location

Would recommend Tue, Oct 1, 2013
The location for this hotel was great. And the staff were nice. The hotel has no real amenities but there is a really nice specialty grocery store/coffee shop on the ground level, Forager. We didn't have an opportunity to eat at the ground level restaurant but it looked very nice. The room was quite small, and there is no real counter space in the bathroom. But it was clean, and quiet. And a nice break from the hustle and bustle of NYC.

| Chicago, IL Friends

3 /5

Overall score
  • Amenities: 2 /5
  • Cleanliness: 3 /5
  • Hotel staff: 3 /5
  • Comfort: 3 /5
  • Location: 4 /5
  • Value: 3 /5

Small Cozy Room.

Would recommend Fri, Jul 5, 2013
Modern Chic small room. Nice for two people. Room was really clean, and the use of space is superb!

| San Jose, California Couples

3 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 3 /5
  • Hotel staff: 3 /5
  • Comfort: 3 /5
  • Location: 3 /5
  • Value: 3 /5

Awful

Would not recommend Mon, Jul 1, 2013
My room was comically tiny. The bed was atrocious. My room was on the second floor so it felt like I was right out on the street. I got to hear everybody's conversations loud and clear, and I especially enjoyed the sound of the garbage trucks in the middle of the night. Needless to say, I didn't get much sleep and I won't be back.

| Pittsburgh PA Business

2 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 4 /5
  • Hotel staff: 3 /5
  • Comfort: 1 /5
  • Location: 2 /5
  • Value: 1 /5