We thoroughly enjoyed the Excelsior. Nice views from our window, great location to shows, Lincoln Center and Central Park. Scrumptous breakfast--the best! I have one little suggestion: a coffee maker in the room would have been nice. Will return!
Fantastic I would recommend this hotel to anyone I knew going to NYC, perfect location close to subway stops, many restaurants and bars within walking distance. Was our second stay at the Excelsior and would stay again.
Hotel is ideally placed for access to subway to/from JFK , downtown Manhattan and 2 mins to Central Park. Close to excellent selection of restaurants and Natural History Museum.
Staff were very helpful and room was pleasant.
We enjoyed the hotel. It had great restaurants we walked to, subway line and Central park at end of block. It was in a quieter neighborhood away from the crazy continual sounds of the city.
It could have been better if there was a small
refrigerator & coffee in the room. I would definiately, stay here again though.
Loved this place. Certainly the nicest hotel for mid-$250 range you could find in the heart of Manhattan. It is a classic hotel, with white-tiled bathrooms (immaculate!), plush bedding, and north or south views over the skyline. We were surprised
to be upgraded to a junior suite, which we had for three nights, and were totally delighted with. (The separate sitting room meant that we parents could watch a movie and look at the lights of the city after the kids went to bed.) The hotel faces the American Museum of Natural History, across 81st Street, so it's an ideal spot for a family with kids. You're more or less in Central Park, a short walk to Belvedere Castle, the Boathouse, playgrounds, etc. We found the staff to be extremely nice, and very friendly and helpful. I'm actually a New Yorker, but moved out of the city several years ago . . . I've bounced around various hotels over the years, when visiting family. I also like the Hotel Wales, on the opposite side of the park -- but that one and the Excelsior are the two hotels I'd actually make a point to return to. Note: no pool, no room service -- but with all the zillion cafes and restaurants at your footsteps on Columbus Avenue, who really cares?
Hotel features (5 = best, 1 = worst):
Short walk from hotel
Families: The Excelsior is on Central Park, a thirty-seconds' walk from the dinosaur halls of the American Museum of Natural History (and the delights of Cental Park). The subway is also steps from the hotel door. (Not sure why any family would instead choose a Times Square hotel. Having to drag kids thru Times Square is basically a drag.)
The location of this hotel was great. We had easy access to the subway and had no problem finding a cab for other trips.
There was something wrong with the temperature control in our room. Upon arriving and finding the room to be hot, we turned
the thermostat to cool and set it at 60 degrees. Initially, cool air started to kick out of the system, but within 10 minutes, it flipped over to hot air and immediately heated the room up to miserable temperatures.
We ended up sleeping with the windows open both nights. The temperature outside was in the high 20s, which made the room almost comfortable enough to sleep in. Almost.
This old hotel has been nicely renovated and updated. Aging double-glazed windows were hard to move and sticky. Climate control within the room was difficult, so room remained overly warm. Corridors were overheated. One elevator failed during our
stay. Lobby was lively with the busy restaurant. Breakfast room was spacious, nicely furnished and quiet.