Excelsior Hotel ★★★

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$139
avg/night
Rate and special offer based on
Check-in: Mar 1, 2016 Check-out: Mar 2, 2016

it was perfect for my needs

Would recommend Thu, Sep 17, 2015
I was in New york for my granddaughters Bat Mizvah and the party was at the museum of Natural History so the location was perfect. the staff was very co-operative. I could not open the lock on my suitcase and they sent someoe who opened it . I would recommend this hotel to a friend. My room] was quiet and large.

| N/A Singles

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Great location.

Would recommend Sat, Sep 12, 2015
Hotel in a great location, however views obscured by scaffolding and netting all over it. Room/bedding clean but a lot of dust on top of furnishings, do not book if you have a dust alergy. Restaurant/bar very plesant but also expensive. Reception staff not at all helpful and one in particular male very rude.

| N/A Couples

3 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 3 /5
  • Hotel staff: 1 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 4 /5

Business & Pleasure trip

Would recommend Thu, Sep 10, 2015
Great location in NYC!! easy access to transportation and Central Park across the street

| Chihuahua Business

5 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 4 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Vacation

Would recommend Mon, Sep 7, 2015
Location is wonderful, but the hotel rooms do not look like the pictures. The room was tiny, as in European tiny. A twin bed is was I slept on even thou I booked a full/queen. Staff was dismissive, told me they were overbooked. Hotel is clean, location is wonderful. However, the room was no comfortable....I did not fit on the bed and I'm an average guy. If you don't care where you stay....this would be a good place to stay while in NYC. Great eating right around the corner.

| N/A Friends

3 /5

Overall score
  • Amenities: 2 /5
  • Cleanliness: 4 /5
  • Hotel staff: 2 /5
  • Comfort: 3 /5
  • Location: 4 /5
  • Value: 3 /5

Good and comfortable

Would recommend Sun, Sep 6, 2015
The room was very good: big and the bed extremely comfortable! Showers were excellent too, the only downside (and annoying side) is that the internet doesn't work in your bedroom (you have to pay a plan if you want to access it or go down to the lobby). Staff were quite helpful, just one of the receptionists were cranky all the time and not too keen to help, but the concierge staff were lovely, friendly and extremely helpful! Location was very good and handy, Central Park is literally beside the hotel and the National History Museum right in front of it. We were very lucky to stay in a very quiet room as well. I would stay there again, but they have to do something about the internet. :)

| dublin Couples

3 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 4 /5
  • Hotel staff: 3 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 3 /5

Perfect for our needs

Would recommend Sun, Sep 6, 2015
The location of the hotel was perfect for our needs with the museum of natural history across the road, subway at the end if the street and a 2 minute walk from Central Park. There are a wide variety of bars and restaurants located very closely to the hotel which are very reasonably priced, some of which have menus in the hotel handbook inside our room. The hotel was extremely clean, very friendly staff and an excellent concierge service really helped make our stay there very pleasurable. The only grumble we had was that there was only free wifi on the first and second floor, if you wanted to use it in your room it was a $10 per device per day charge but we were barely in the hotel so can't really complain. The overall opinion of this hotel is excellent and would definitely stay there again and recommend it to friends and family should they go to New York.

| N/A Couples

5 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Close to Central Park

Would recommend Thu, Sep 3, 2015
The location is great! Only steps away from Central Park and the Museum of Natural History. The room was small but very comfortable bed. The staff was attentive. No free WiFi in room. There was construction on site at the time we stayed.

| Miami Couples

3 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 5 /5
  • Hotel staff: 3 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 3 /5

NYC

Would recommend Thu, Sep 3, 2015
Wish the hotel would offer free in room wi-fi, otherwise excellent location and stay.

| NORTH SYRACUSE Family

5 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Perfect Gem

Would recommend Sat, Aug 29, 2015
The hotel was a gem, good value, excellent location with ample transportation options. Our room was clean and well equipped. My only complaints is the extra charge for in room internet. But the free internet in the lobby and business center worked well. I will most certainly stay here when in NYC again.

| N/A Couples

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Great overnight stay!!

Would recommend Tue, Aug 25, 2015
This place was great and the location is awesome!!!

| N/A Couples

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5