Excelsior Hotel

3 stars
View map of 45 West 81st St., New York, NY 10024

Hotel Overview

Reviewer score
4.1
out of 5
311 reviews
Wonderful

Everything was terrific except to use hotel internet, there was a charge. See full review

  • ony14047
  • Aug 16, 2015
Great hotel, helpful staff

Had to check in to two rooms, a double for the first night and a much less expensive single the... See full review

  • Sddogg
  • Aug 12, 2015

The Excelsior Hotel is a luxurious four-star hotel in Midtown Manhattan that provides guests with exquisite accommodations and first-class amenities in one of the most popular neighborhoods in New York City.

The hotel boasts classic New York City architecture with rich woods and gleaming granite floors that present guests with a regal atmosphere from the minute they step into the grand lobby.

Location

Excelsior brings the hip Upper West Side of Manhattan to life, with a location just a few steps from Central Park and the American Museum of Natural History. The subway is right around the corner.

Rooms

Old Manhattan chic and modern luxury meet at the totally renovated Excelsior, with standard to deluxe guest rooms tailored in dark woods and cream shades. Each includes a host of amenities, including Wi-Fi access (fees apply), a phone with voice mail, a 32-inch LCD TV with LodgeNet On-Demand movies, an iPod docking station with radio, Natura bath products, a hair-dryer and a safe. 

Property features

Kick off an adventurous day with breakfast buffet dining (fees apply) at the Excelsior Hotel. Other services include a fitness center with cardiovascular equipment, concierge services and express checkout.

Highlights

Located on West 81st Street, The Excelsior is only minutes away from Central Park West and is also within walking distance of world-famous museums and public gardens. From Midtown, it is easy for visitors to catch a taxi or one of the metro lines and reach stops such as Fifth Avenue, the Empire State Building and Times Square in under 30 minutes.

The Excelsior's spacious suites are furnished in a signature New York contemporary and fashionable design, with modern comforts such as bathrobes, umbrellas, a 32-inch LCD television with Lodge Net On-Demand Movies, an iPod docking station with radio and wireless high-speed Internet access.

Guests of the Excelsior are also treated to unlimited access to a fully equipped fitness center, a concierge service, a business center, a boardroom for business professionals and express check-out. The Excelsior Hotel in New York also houses Calle Ocho, a renowned Latin fusion restaurant known for its bold dishes, unique cocktails and bright, thematic decor.

Nearby attractions

  • Central Park (0.1 mi/0.1 km)
  • American Museum of Natural History (0.2 mi/0.3 km)
  • Metropolitan Museum of Art (1 mi/1.6 km)
  • Lincoln Center for the Performing Arts (1.4 mi/2.2 km)
  • Museum of Modern Art (2.1 mi/3.4 km)
  • Rockefeller Center (2.3 mi/3.7 km)
  • Madison Square Garden (2.6 mi/4.3 km)
  • Times Square (2.8 mi/4.6 km)
  • Empire State Building (3 mi/4.8 km)

Business


  • Two rooms for small or mid-sized events, plus an event coordinator (fees apply)
  • Hotel-wide Wi-Fi access (fees apply)

Transportation

  • Grand Central Terminal (2.7 mi/4.3 km)
  • Penn Station (2.9 mi/4.6 km)
  • Statue Cruises, Battery Park (Statue of Liberty/Ellis Island ferry) (7.1 mi/11.4 km)
  • LaGuardia Airport (9.9 mi/16 km)
  • Newark Liberty International Airport (17.9 mi/28.7 km)
  • John F. Kennedy International Airport (19.4 mi/31.3 km)

Policies

  • Additional guest: All rates are based on double occupancy unless specified. A $20 USD charge is imposed for all guests 12 years and over.
  • Guests must be 21 years or older to register. Anyone younger than 21 years must be accompanied by an adult.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Excelsior Hotel Rooms

Classic Queen
Traditional Queen room is comfortable and decorated with modern elegance; perfect for the business traveler. Accommodations include 1 Queen bed, complimentary USA Today newspaper, flat screen T.V., in room movies, AM/FM & MP3 Alarm docking station, in room safe, wireless internet access, iron and Natura bathrooom amenities including hair dryer. Approximately 230 square feet of living space. Rooms with view are not guaranteed, rooms based upon availability and subject to upgrade fees
Double Double
Beautifully decorated with a modern flair. This spacious guest accommodation includes two double beds, complimentary USA Today newspaper, flat screen T.V. in room movies, AM/FM and MP3 Alarm docking stations, in room safe, wireless internet access, iron and Natura bathroom amenities including hair dryer. Approximately 270 square feet of living space. Rooms with view are not guaranteed, rooms based upon availability and subject to upgrade fees.
Excelsior Superior
Our interpretation of elegance, beautifully decorated with class. Superior guest accommodations include either 1 Queen bed or 2 Double beds, French Doors and a seating parlor, complimentary USA Today newspaper, flat screen T.V. in room movies, AM/FM & MP3 Alarm docking station, in room safe, wireless internet access, iron and Natura bathroom amenities including hair dryer. This impressive room is spaciously designed with approximately 370 square feet of living space. Has a courtyard view.
Excelsior Deluxe
This elegant room has 1 queen bed or 2 double beds or 1 king with pillow top mattresses. The room offers 470 square feet of living space. The bathroom includes a hair dryer, telephone, and complimentary toiletries. Wireless internet access (surcharge) keeps you connected, and a flat-screen TV with premium cable channels with pay movies and on demand video is offered Rooms with view are not guaranteed, based upon availability and subject to upgrade fees.for your entertainment. You can relax in a separate seating parlor. A clock radio with an MP3 docking station and a laptop-compatible in-room safe are among the included amenities. Bed size depends upon availability. Rooms with view are not guaranteed, based upon availability and subject to upgrade fees.

Amenities

  • WiFi
General
Concierge
Activities
Fitness Center
Spa
Dining
Restaurant
Services
Conference facilities
Internet
WiFi
Accessibility
Accessible Rooms/Facilities

Hotel Map

40.7832 -73.9737
Area served
New York
Nearby airports
LaGuardia International, Kennedy International, Newark International
Area description
Nearby Airports * New York LaGuardia International - 9 miles * New York Kennedy International - 17 miles * Newark (NJ) International - 19 miles

Nearby points of interest

  • Beresford: 0.1 mi
  • Rose Center for Earth and Space: 0.1 mi
  • American Museum of Natural History: 0.2 mi
  • Shakespeare Gardens: 0.3 mi
  • Children's Museum of Manhattan: 0.3 mi
  • New York Historical Society: 0.3 mi
  • Belvedere Castle: 0.4 mi
  • Henry Luce Nature Observatory: 0.4 mi
  • Americas Society: 0.4 mi
  • Central Park: 0.5 mi
  • The Obelisk: 0.5 mi
  • Verdi Square: 0.5 mi
  • International Center of Photography: 0.6 mi
  • Metropolitan Museum of Art: 0.6 mi
  • Sherman Square: 0.6 mi
  • Beresford: 0.1 mi
  • Rose Center for Earth and Space: 0.1 mi
  • American Museum of Natural History: 0.2 mi
  • Shakespeare Gardens: 0.3 mi
  • Children's Museum of Manhattan: 0.3 mi
  • New York Historical Society: 0.3 mi
  • Belvedere Castle: 0.4 mi
  • Henry Luce Nature Observatory: 0.4 mi
  • Americas Society: 0.4 mi
  • Central Park: 0.5 mi
  • The Obelisk: 0.5 mi
  • Verdi Square: 0.5 mi
  • International Center of Photography: 0.6 mi
  • Metropolitan Museum of Art: 0.6 mi
  • Sherman Square: 0.6 mi
  • Septuagesimo Uno: 0.6 mi
  • Soldiers' and Sailors' Monument: 0.7 mi
  • Richard Tucker Square: 0.7 mi
  • Madison Avenue: 0.8 mi
  • Solomon Guggenheim Museum: 0.8 mi
  • National Academy: 0.8 mi
  • The Juilliard School: 0.8 mi
  • Cooper-Hewitt: 0.8 mi
  • Andrew Carnegie Mansion: 0.8 mi
  • School of American Ballet: 0.8 mi
  • Lincoln Square: 0.9 mi
  • Vivian Beaumont Theater: 0.9 mi
  • Whitney Museum of American Art: 0.9 mi
  • The Frick Collection: 0.9 mi
  • Dante Park: 0.9 mi
  • Frick Collection: 0.9 mi
  • Metropolitan Opera: 0.9 mi
  • Jewish Museum: 0.9 mi
  • Victorian Gardens, Central Park: 1 mi
  • Asia Society and Museum: 1 mi
  • New York Institute of Technology: 1 mi
  • Broadway: 1 mi
  • American Musical and Dramatic Academy: 1 mi
  • Studio 54: 1.1 mi
  • Central Park Zoo: 1.1 mi
  • Council On Foreign Relations: 1.1 mi
  • Lincoln Center: 1.1 mi
  • New York Coliseum: 1.1 mi
  • Columbus Circle mall: 1.2 mi
  • Takashimaya: 1.2 mi

Meeting facilities

Meeting Info
Two meeting rooms available.

Dining

Breakfast room
Breakfast is available from 7 AM to 11:30 AM for an additional fee.

Hotel Policies

Check-in:
3:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (311)

Ratings and reviews for Excelsior Hotel

Overall score

4.1 / 5
5.01.0
311 out of 311
Amenities:
3.5
Cleanliness:
4.5
Hotel staff:
4.1
Comfort:
4.2
Location:
4.7
Value:
4.1

91% would recommend to a friend.

Sort by:
Review of Excelsior Hotel

Reviewer score

3
5.01.0
Anonymous
Family
Maryland
Sep 7, 2010

Excelsior

Very nice hotel but room was tiny. Parking poor if no spots available on the street.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
5
Hotel staff:
4
Comfort:
3
Location:
4
Value:
2
Trip purpose:

Family

Review of Excelsior Hotel

Reviewer score

5
5.01.0
ardee dad
Family
los angeles ca
Aug 23, 2010

awsome!

The location for a first time visitor to manhattan was perfect. I had my wife and kids with me so we ended up about 2 miles away from time square.. Far enough yet so close. I would do it again in a heart beat......Thank you[...]

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Family

Review of Excelsior Hotel

Reviewer score

5
5.01.0
Anonymous
Business
Philadelphia
Aug 22, 2010

A great experience

We arrived early. The room (upgraded) was ready. The space was great. Shower was wonderful (good water pressure). Everything was clean. There was no view in our room, but I can go out to see the sights. The staff were great. The breakfast on the 2nd floor was lovely. They have a really helpful guide in the room to local places plus all the big attractions.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

The MOMA and Natural History Musem are really close.

Review of Excelsior Hotel

Reviewer score

5
5.01.0
Anonymous
Family
Annapolis, MD
Jul 19, 2010

Loved it.

Really enjoyed this hotel. Across the street from the American Museum of Natural History and Central Park. Perfect location for our family of 6. The rooms were nice sized, had nice details (like pretty tiles in the bathroom) and were well maintained. We got side by side rooms without having to ask. Lobby was really lovely. Concierge was very helpful storing bags and offering transportation advice. Breakfast was very pricey - so we ate elsewhere. Wish we had more time to explore Central Park and the upper west side where the hotel was. Easy to get around the city from this location. Easy access to the subway and easy taxi ride to the theatre district.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Family

Dining tip: Short walk from hotel

Plenty of dining options nearby.

Review of Excelsior Hotel

Reviewer score

5
5.01.0
Anonymous
Couples
San Francisco Bay Area, CA
Jul 17, 2010

Very relaxing and convenient

I went to NYC a year ago and stayed somewhere in lower Manhattan, that location is super-convenient but you can hear plenty of noises at night, I never had a good night's sleep during that trip, and this made me fear trips to NYC. So this time I read the reviews and chose Excelsior Hotel. I'm really happy about the decision. We stayed on the 15th floor (they have 16), and the windows face the small park across the street. You can still hear some faint distant noises at night (like a bus driving by), but definitely not loud enough to be disturbing. I had wonderful nights of sleep this time and really enjoyed my NYC trip, I'd definitely come back just for this reason. The location is convenient as well, the subway is just around the corner.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Couples

Review of Excelsior Hotel

Reviewer score

4
5.01.0
We love NYC
Family
Prince George's County, MD
Jul 9, 2010

What a great place to stay

We were just in town for our daughter's performance at The Apollo ( she won). The hotel was everything we could of wanted. When we arrived there was a mix up about our reservation but the staff quickly went to work at accommodating our family. We were upgraded to a wonderful suite. The location of this hotel was so close to many shops and restaurants. The subway is near by too! The staff was very helpful from the front desk to the doormen and bellhops. I would definitely stay here again, great for families.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Family

Dining tip: Long walk from hotel

Check out the Shake Shack. Great food but there may be a line.

Review of Excelsior Hotel

Reviewer score

3
5.01.0
PCF
Business
NC
Mar 31, 2010

Excelsior review

Overall, good experience and we would go back due to the location and room size. Staff not very helpful and were often rude (I am from NYC, so know when this is over the line). When checking in, we were upgraded to a larger room at the expense of being on a floor under construction. We then had to argue to get a regular room on a floor that was finished (only 3 floors were not being redone). By being persistent we were able to get what we wanted.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
2
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of Excelsior Hotel

Reviewer score

2
5.01.0
Anonymous
Family
Toronto, On
Mar 19, 2010

Hotel needs new staff!

I had booked a room with double beds, but was given a single queen. When I went back down to the front desk, they reluctantly gave me a 2 double bed room. They were unfriendly and rude. The front desk staff needs to be trained for customer service. The room was nicely appointed and clean. The only complaint is that its noisy, we could hear the guy above us and the children beside us! Also the toilet kept on running. Despite the noise, it was the customer service that was a turn off.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
1
Comfort:
3
Location:
3
Value:
3
Trip purpose:

Family

Review of Excelsior Hotel

Reviewer score

1
5.01.0
JIR
Couples
Chicago, Il
Mar 8, 2010

Gave away room ordered

room provided was not as ordered by our reservation. We were to have been provided a deluxe double with 2 double beds and instead was given a small room with vey sparse furniture ( a side chair served as a nightstand) and only one double bed. We checked in early AM and came back for the key in the evening. We were told hotel was sold out and this was all that was left for us. Hotel clerk said that when we book through [...] that we take our chances on what is left over.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
3
Hotel staff:
1
Comfort:
1
Location:
4
Value:
2
Trip purpose:

Couples

Review of Excelsior Hotel

Reviewer score

4
5.01.0
Anonymous
Friends
Washington, D.C.
Feb 17, 2010

Great hotel, great location

This was a great hotel! The rooms were spacious, the beds were big, and the hotel was very tidy. Loved the location too - Upper West Side is a great neighborhood for shopping and restaurants. I would definitely stay here again.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
5
Hotel staff:
3
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Friends

Dining tip: Short walk from hotel

The City Grill is DELICIOUS, especially for brunch.

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