Excelsior Hotel

3 stars
View map of 45 West 81st St., New York, NY 10024

Hotel Overview

4.1/5

Overall score

91%

Would recommend

Amenities:
3.5
Cleanliness:
4.5
Hotel staff:
4
Comfort:
4.2
Location:
4.7
Value:
4.1
Modern take on Old New York charm at trendy Upper West Side hotel

Dressed in classic New York City architecture and fully renovated, the Excelsior Hotel places guests at the best of the trendy Upper West Side neighborhood in Manhattan. The hotel is less than a block away from the remarkable American Museum of Natural History, Central Park and the subway station. The Art Deco design of Excelsior adds charm and style to a stay, with guest rooms graced in shades of cream and some featuring French doors. In-room Wi-Fi, a 32-inch LCD TV and an iPod docking station ensure total comfort. 

Highlights

  • Unwind in the Entertainment Room, with a library, working fireplace, fitness center and surround-sound TV
  • Enjoy Central Park and the American Museum of Natural History right at the doorstep of the hotel
  • Kick back in-room with Wi-Fi (fees apply), a 32-inch LCD TV and an iPod docking station

Location

Excelsior brings the hip Upper West Side of Manhattan to life, with a location just a few steps from Central Park and the American Museum of Natural History. The subway is right around the corner.

Rooms

Old Manhattan chic and modern luxury meet at the totally renovated Excelsior, with standard to deluxe guest rooms tailored in dark woods and cream shades. Each includes a host of amenities, including Wi-Fi access (fees apply), a phone with voice mail, a 32-inch LCD TV with LodgeNet On-Demand movies, an iPod docking station with radio, Natura bath products, a hair-dryer and a safe. 

Features

Kick off an adventurous day with breakfast buffet dining (fees apply) at the Excelsior Hotel. Other services include a fitness center with cardiovascular equipment, concierge services and express checkout.

Transportation

  • Grand Central Terminal (2.7 mi/4.3 km)
  • Penn Station (2.9 mi/4.6 km)
  • Statue Cruises, Battery Park (Statue of Liberty/Ellis Island ferry) (7.1 mi/11.4 km)
  • LaGuardia Airport (9.9 mi/16 km)
  • Newark Liberty International Airport (17.9 mi/28.7 km)
  • John F. Kennedy International Airport (19.4 mi/31.3 km)

Attractions

  • Central Park (0.1 mi/0.1 km)
  • American Museum of Natural History (0.2 mi/0.3 km)
  • Metropolitan Museum of Art (1 mi/1.6 km)
  • Lincoln Center for the Performing Arts (1.4 mi/2.2 km)
  • Museum of Modern Art (2.1 mi/3.4 km)
  • Rockefeller Center (2.3 mi/3.7 km)
  • Madison Square Garden (2.6 mi/4.3 km)
  • Times Square (2.8 mi/4.6 km)
  • Empire State Building (3 mi/4.8 km)

Business


  • Two rooms for small or mid-sized events, plus an event coordinator (fees apply)
  • Hotel-wide Wi-Fi access (fees apply)

Policies and fees

  • Additional guest: All rates are based on double occupancy unless specified. A $20 USD charge is imposed for all guests 12 years and over.
  • Guests must be 21 years or older to register. Anyone younger than 21 years must be accompanied by an adult.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Excelsior Hotel Rooms

Classic Queen
Traditional Queen room is comfortable and decorated with modern elegance; perfect for the business traveler. Accommodations include 1 Queen bed, complimentary USA Today newspaper, flat screen T.V., in room movies, AM/FM & MP3 Alarm docking station, in room safe, wireless internet access, iron and Natura bathrooom amenities including hair dryer. Approximately 230 square feet of living space. Rooms with view are not guaranteed, rooms based upon availability and subject to upgrade fees
Double Double
Beautifully decorated with a modern flair. This spacious guest accommodation includes two double beds, complimentary USA Today newspaper, flat screen T.V. in room movies, AM/FM and MP3 Alarm docking stations, in room safe, wireless internet access, iron and Natura bathroom amenities including hair dryer. Approximately 270 square feet of living space. Rooms with view are not guaranteed, rooms based upon availability and subject to upgrade fees.
Excelsior Superior
Our interpretation of elegance, beautifully decorated with class. Superior guest accommodations include either 1 Queen bed or 2 Double beds, French Doors and a seating parlor, complimentary USA Today newspaper, flat screen T.V. in room movies, AM/FM & MP3 Alarm docking station, in room safe, wireless internet access, iron and Natura bathroom amenities including hair dryer. This impressive room is spaciously designed with approximately 370 square feet of living space. Has a courtyard view.
Excelsior Deluxe
This elegant room has 1 queen bed or 2 double beds or 1 king with pillow top mattresses. The room offers 470 square feet of living space. The bathroom includes a hair dryer, telephone, and complimentary toiletries. Wireless internet access (surcharge) keeps you connected, and a flat-screen TV with premium cable channels with pay movies and on demand video is offered Rooms with view are not guaranteed, based upon availability and subject to upgrade fees.for your entertainment. You can relax in a separate seating parlor. A clock radio with an MP3 docking station and a laptop-compatible in-room safe are among the included amenities. Bed size depends upon availability. Rooms with view are not guaranteed, based upon availability and subject to upgrade fees.

Amenities

  • WiFi
General
Concierge
Activities
Fitness Center
Spa
Dining
Restaurant
Services
Conference facilities
Internet
WiFi
Accessibility
Handicapped rooms/facilities

Hotel Map

40.7832 -73.9737
Area served
New York
Nearby airports
LaGuardia International, Kennedy International, Newark International
Area description
Nearby Airports * New York LaGuardia International - 9 miles * New York Kennedy International - 17 miles * Newark (NJ) International - 19 miles

Nearby points of interest

  • Beresford: 0.1 mi
  • Rose Center for Earth and Space: 0.1 mi
  • American Museum of Natural History: 0.2 mi
  • Shakespeare Gardens: 0.3 mi
  • Children's Museum of Manhattan: 0.3 mi
  • New York Historical Society: 0.3 mi
  • Belvedere Castle: 0.4 mi
  • Henry Luce Nature Observatory: 0.4 mi
  • Americas Society: 0.4 mi
  • Central Park: 0.5 mi
  • The Obelisk: 0.5 mi
  • Verdi Square: 0.5 mi
  • International Center of Photography: 0.6 mi
  • Metropolitan Museum of Art: 0.6 mi
  • Sherman Square: 0.6 mi
  • Beresford: 0.1 mi
  • Rose Center for Earth and Space: 0.1 mi
  • American Museum of Natural History: 0.2 mi
  • Shakespeare Gardens: 0.3 mi
  • Children's Museum of Manhattan: 0.3 mi
  • New York Historical Society: 0.3 mi
  • Belvedere Castle: 0.4 mi
  • Henry Luce Nature Observatory: 0.4 mi
  • Americas Society: 0.4 mi
  • Central Park: 0.5 mi
  • The Obelisk: 0.5 mi
  • Verdi Square: 0.5 mi
  • International Center of Photography: 0.6 mi
  • Metropolitan Museum of Art: 0.6 mi
  • Sherman Square: 0.6 mi
  • Septuagesimo Uno: 0.6 mi
  • Soldiers' and Sailors' Monument: 0.7 mi
  • Richard Tucker Square: 0.7 mi
  • Madison Avenue: 0.8 mi
  • Guggenheim Museum: 0.8 mi
  • National Academy: 0.8 mi
  • The Juilliard School: 0.8 mi
  • Cooper-Hewitt: 0.8 mi
  • Andrew Carnegie Mansion: 0.8 mi
  • School of American Ballet: 0.8 mi
  • Lincoln Square: 0.9 mi
  • Vivian Beaumont Theater: 0.9 mi
  • Whitney Museum of American Art: 0.9 mi
  • The Frick Collection: 0.9 mi
  • Dante Park: 0.9 mi
  • Frick Collection: 0.9 mi
  • Metropolitan Opera: 0.9 mi
  • Jewish Museum: 0.9 mi
  • Victorian Gardens, Central Park: 1 mi
  • Asia Society and Museum: 1 mi
  • New York Institute of Technology: 1 mi
  • Broadway: 1 mi
  • American Musical and Dramatic Academy: 1 mi
  • Studio 54: 1.1 mi
  • Central Park Zoo: 1.1 mi
  • Council On Foreign Relations: 1.1 mi
  • Lincoln Center: 1.1 mi
  • Time Warner Center: 1.1 mi
  • Columbus Circle mall: 1.2 mi
  • Takashimaya: 1.2 mi

Dining

Breakfast room
Breakfast is available from 7 AM to 11:30 AM for an additional fee.

Meeting facilities

Meeting Info
Two meeting rooms available.

Hotel Policies

Check-in:
3:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (288)

Ratings and reviews for Excelsior Hotel

Overall score

4.1 / 5
5.01.0
288 out of 288
Amenities:
3.5
Cleanliness:
4.5
Hotel staff:
4
Comfort:
4.2
Location:
4.7
Value:
4.1

91% would recommend to a friend.

Sort by:
Review of Excelsior Hotel

Reviewer score

3
5.01.0
PCF
Business
NC
Mar 31, 2010

Excelsior review

Overall, good experience and we would go back due to the location and room size. Staff not very helpful and were often rude (I am from NYC, so know when this is over the line). When checking in, we were upgraded to a larger room at the expense of being on a floor under construction. We then had to argue to get a regular room on a floor that was finished (only 3 floors were not being redone). By being persistent we were able to get what we wanted.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
2
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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Review of Excelsior Hotel

Reviewer score

2
5.01.0
Anonymous
Business
Toronto, On
Mar 19, 2010

Hotel needs new staff!

I had booked a room with double beds, but was given a single queen. When I went back down to the front desk, they reluctantly gave me a 2 double bed room. They were unfriendly and rude. The front desk staff needs to be trained for customer service. The room was nicely appointed and clean. The only complaint is that its noisy, we could hear the guy above us and the children beside us! Also the toilet kept on running. Despite the noise, it was the customer service that was a turn off.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
1
Comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

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Review of Excelsior Hotel

Reviewer score

1
5.01.0
JIR
Business
Chicago, Il
Mar 8, 2010

Gave away room ordered

room provided was not as ordered by our reservation. We were to have been provided a deluxe double with 2 double beds and instead was given a small room with vey sparse furniture ( a side chair served as a nightstand) and only one double bed. We checked in early AM and came back for the key in the evening. We were told hotel was sold out and this was all that was left for us. Hotel clerk said that when we book through [...] that we take our chances on what is left over.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
3
Hotel staff:
1
Comfort:
1
Location:
4
Value:
2
Trip purpose:

Business

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Review of Excelsior Hotel

Reviewer score

4
5.01.0
Anonymous
Business
Washington, D.C.
Feb 17, 2010

Great hotel, great location

This was a great hotel! The rooms were spacious, the beds were big, and the hotel was very tidy. Loved the location too - Upper West Side is a great neighborhood for shopping and restaurants. I would definitely stay here again.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
5
Hotel staff:
3
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

The City Grill is DELICIOUS, especially for brunch.

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Review of Excelsior Hotel

Reviewer score

5
5.01.0
Barb03
Business
Lake Monticello, VA
Feb 9, 2010

Might be the best value in Manhattan

It would be hard to find a more charming hotel at the price of the Excelsior. The staff is helpful and courteous. Our room was larger than we'd had elsewhere in the city at this price, well appointed and spotless. A great location -- near Central Park, so it's a short walk to the East Side. For meals, the hotel serves continental breakfast in a lovely setting, the elegant Cafe 81 is next door, and there different types of restaurants within easy reach. Nearby bus and subway lines get you around the city with ease.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Sightseeing tip: Not Applicable

You can walk to the Metropolitan Musuem of Art, Guggenheim and Museum of Natural History. It's a short bus ride down Columbus Ave. to Lincoln Center.

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Review of Excelsior Hotel

Reviewer score

4
5.01.0
Anonymous
Business
Buffalo, NY
Jan 27, 2010

Unbeatable location for the price

It was very clean and the staff was very friendly.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Pleasant walk to good quality restaurants nearby

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Review of Excelsior Hotel

Reviewer score

3
5.01.0
Anonymous
Business
Washington, DC
Jan 11, 2010

Great location!

We were in NYC to take in several museum exhibits. All we had to do to get to the MET was walk across Central Park. The AMNH was a block away. The 81st street subway stop was one block away. For our objectives, this was a great location. The restaurant in the hotel is very good (excellent service and food -- a bit pricey , however) , but, within a few blocks on both Columbus and Amsterdam Avenues there are plenty of other good places. We breakfasted at Sarabeth's. We dined at Kefi. Good spots. Our room, obviously in keeping with our bargain price was small but fine. It was clean, the bed excellent. The bathroom was attractive (nice tiles) and clean. The one aspect of the room that might concern some is the heat control. The room was warm and when we cooled it , the heat pump would eventually recycle to warm again. Now, one wouldn't want the room to cool too much since only one thin blanket was provided. For us the room was warm enough that no extra blankets were needed, and not so warm that we were uncomfortable. We loved the view of the NYC skyline.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Not Applicable

We joined friends in the East Village for dinner at a Brazilian restaurant, Esperanto. We loved the food. From the Excelsior all we had to do was walk one block to the 81st St subway station, take the A line to 14th street, the L to 1st Ave. and walk about 5 blocks. It was worth it!

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Review of Excelsior Hotel

Reviewer score

4
5.01.0
Anonymous
Business
bethesda md
Jan 4, 2010

our stay at the excelsior

The street noise was pretty bad, especially the night of Jan. 1st when it sounded like a bus depot around midnight for over an hour. The shower was low quality. The location is the best thing about this hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
4
Hotel staff:
3
Comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

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Review of Excelsior Hotel

Reviewer score

2
5.01.0
Anonymous
Business
Fernandina Beach, FL
Jan 3, 2010

New Years

The location was nice. The staff at the Hotel were very unfriendly. We had to change rooms four times because they messed they room up each time and didnt take the time to listen to our request.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
4
Hotel staff:
1
Comfort:
2
Location:
4
Value:
2
Trip purpose:

Business

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Review of Excelsior Hotel

Reviewer score

2
5.01.0
Anonymous
Business
Lincoln, NE
Jan 2, 2010

Good location, only acceptable otherwise

The Pros? This hotel is in a great location, and that is the best thing that can be said about it. It's close to a subway stop, right across the street from the American Museum of Natural History, and less than a block from Central Park. The Cons? When we arrived, it was apparent that someone had taken a smoke break in our bathroom. Housekeeping did immediately change the stinky towels, but the smell never completely went away. The windows were so flimsy we could see the mini-blinds moving when the wind blew! The bathroom was tiny. The breakfast was $12, even if all you ate was a bowl of cereal. Still $12. The temperature was hard to regulate - it was either too hot or too cold. You had to pay extra for your internet connection. There are better choices in the neighborhood- The Beacon or the Lucerne, if you can get in.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
5
Value:
3
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

If you don't care for crowds or horribly congested traffic, don't go the last week in December for New Years! Too many people!

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