Excelsior Hotel

3 stars
View map of 45 West 81st St., New York, NY 10024

Hotel Overview

Reviewer score
4.1
out of 5
302 reviews
Great Hotel!!!!

So impressed with this property. Great neighborhood, close to museums and central park. Close to... See full review

  • Gaye W.
  • Jul 29, 2015
Birtday Celebration

Lovely, clean hotel.in a great location. Helpful, friendly staff. Close to museums, Central Park,... See full review

  • DeC
  • Jul 19, 2015

The Excelsior Hotel is a luxurious four-star hotel in Midtown Manhattan that provides guests with exquisite accommodations and first-class amenities in one of the most popular neighborhoods in New York City.

The hotel boasts classic New York City architecture with rich woods and gleaming granite floors that present guests with a regal atmosphere from the minute they step into the grand lobby.

Location

Excelsior brings the hip Upper West Side of Manhattan to life, with a location just a few steps from Central Park and the American Museum of Natural History. The subway is right around the corner.

Rooms

Old Manhattan chic and modern luxury meet at the totally renovated Excelsior, with standard to deluxe guest rooms tailored in dark woods and cream shades. Each includes a host of amenities, including Wi-Fi access (fees apply), a phone with voice mail, a 32-inch LCD TV with LodgeNet On-Demand movies, an iPod docking station with radio, Natura bath products, a hair-dryer and a safe. 

Property features

Kick off an adventurous day with breakfast buffet dining (fees apply) at the Excelsior Hotel. Other services include a fitness center with cardiovascular equipment, concierge services and express checkout.

Highlights

Located on West 81st Street, The Excelsior is only minutes away from Central Park West and is also within walking distance of world-famous museums and public gardens. From Midtown, it is easy for visitors to catch a taxi or one of the metro lines and reach stops such as Fifth Avenue, the Empire State Building and Times Square in under 30 minutes.

The Excelsior's spacious suites are furnished in a signature New York contemporary and fashionable design, with modern comforts such as bathrobes, umbrellas, a 32-inch LCD television with Lodge Net On-Demand Movies, an iPod docking station with radio and wireless high-speed Internet access.

Guests of the Excelsior are also treated to unlimited access to a fully equipped fitness center, a concierge service, a business center, a boardroom for business professionals and express check-out. The Excelsior Hotel in New York also houses Calle Ocho, a renowned Latin fusion restaurant known for its bold dishes, unique cocktails and bright, thematic decor.

Nearby attractions

  • Central Park (0.1 mi/0.1 km)
  • American Museum of Natural History (0.2 mi/0.3 km)
  • Metropolitan Museum of Art (1 mi/1.6 km)
  • Lincoln Center for the Performing Arts (1.4 mi/2.2 km)
  • Museum of Modern Art (2.1 mi/3.4 km)
  • Rockefeller Center (2.3 mi/3.7 km)
  • Madison Square Garden (2.6 mi/4.3 km)
  • Times Square (2.8 mi/4.6 km)
  • Empire State Building (3 mi/4.8 km)

Business


  • Two rooms for small or mid-sized events, plus an event coordinator (fees apply)
  • Hotel-wide Wi-Fi access (fees apply)

Transportation

  • Grand Central Terminal (2.7 mi/4.3 km)
  • Penn Station (2.9 mi/4.6 km)
  • Statue Cruises, Battery Park (Statue of Liberty/Ellis Island ferry) (7.1 mi/11.4 km)
  • LaGuardia Airport (9.9 mi/16 km)
  • Newark Liberty International Airport (17.9 mi/28.7 km)
  • John F. Kennedy International Airport (19.4 mi/31.3 km)

Policies

  • Additional guest: All rates are based on double occupancy unless specified. A $20 USD charge is imposed for all guests 12 years and over.
  • Guests must be 21 years or older to register. Anyone younger than 21 years must be accompanied by an adult.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Excelsior Hotel Rooms

Classic Queen
Traditional Queen room is comfortable and decorated with modern elegance; perfect for the business traveler. Accommodations include 1 Queen bed, complimentary USA Today newspaper, flat screen T.V., in room movies, AM/FM & MP3 Alarm docking station, in room safe, wireless internet access, iron and Natura bathrooom amenities including hair dryer. Approximately 230 square feet of living space. Rooms with view are not guaranteed, rooms based upon availability and subject to upgrade fees
Double Double
Beautifully decorated with a modern flair. This spacious guest accommodation includes two double beds, complimentary USA Today newspaper, flat screen T.V. in room movies, AM/FM and MP3 Alarm docking stations, in room safe, wireless internet access, iron and Natura bathroom amenities including hair dryer. Approximately 270 square feet of living space. Rooms with view are not guaranteed, rooms based upon availability and subject to upgrade fees.
Excelsior Superior
Our interpretation of elegance, beautifully decorated with class. Superior guest accommodations include either 1 Queen bed or 2 Double beds, French Doors and a seating parlor, complimentary USA Today newspaper, flat screen T.V. in room movies, AM/FM & MP3 Alarm docking station, in room safe, wireless internet access, iron and Natura bathroom amenities including hair dryer. This impressive room is spaciously designed with approximately 370 square feet of living space. Has a courtyard view.
Excelsior Deluxe
This elegant room has 1 queen bed or 2 double beds or 1 king with pillow top mattresses. The room offers 470 square feet of living space. The bathroom includes a hair dryer, telephone, and complimentary toiletries. Wireless internet access (surcharge) keeps you connected, and a flat-screen TV with premium cable channels with pay movies and on demand video is offered Rooms with view are not guaranteed, based upon availability and subject to upgrade fees.for your entertainment. You can relax in a separate seating parlor. A clock radio with an MP3 docking station and a laptop-compatible in-room safe are among the included amenities. Bed size depends upon availability. Rooms with view are not guaranteed, based upon availability and subject to upgrade fees.

Amenities

  • WiFi
General
Concierge
Activities
Fitness Center
Spa
Dining
Restaurant
Services
Conference facilities
Internet
WiFi
Accessibility
Accessible Rooms/Facilities

Hotel Map

40.7832 -73.9737
Area served
New York
Nearby airports
LaGuardia International, Kennedy International, Newark International
Area description
Nearby Airports * New York LaGuardia International - 9 miles * New York Kennedy International - 17 miles * Newark (NJ) International - 19 miles

Nearby points of interest

  • Beresford: 0.1 mi
  • Rose Center for Earth and Space: 0.1 mi
  • American Museum of Natural History: 0.2 mi
  • Shakespeare Gardens: 0.3 mi
  • Children's Museum of Manhattan: 0.3 mi
  • New York Historical Society: 0.3 mi
  • Belvedere Castle: 0.4 mi
  • Henry Luce Nature Observatory: 0.4 mi
  • Americas Society: 0.4 mi
  • Central Park: 0.5 mi
  • The Obelisk: 0.5 mi
  • Verdi Square: 0.5 mi
  • International Center of Photography: 0.6 mi
  • Metropolitan Museum of Art: 0.6 mi
  • Sherman Square: 0.6 mi
  • Beresford: 0.1 mi
  • Rose Center for Earth and Space: 0.1 mi
  • American Museum of Natural History: 0.2 mi
  • Shakespeare Gardens: 0.3 mi
  • Children's Museum of Manhattan: 0.3 mi
  • New York Historical Society: 0.3 mi
  • Belvedere Castle: 0.4 mi
  • Henry Luce Nature Observatory: 0.4 mi
  • Americas Society: 0.4 mi
  • Central Park: 0.5 mi
  • The Obelisk: 0.5 mi
  • Verdi Square: 0.5 mi
  • International Center of Photography: 0.6 mi
  • Metropolitan Museum of Art: 0.6 mi
  • Sherman Square: 0.6 mi
  • Septuagesimo Uno: 0.6 mi
  • Soldiers' and Sailors' Monument: 0.7 mi
  • Richard Tucker Square: 0.7 mi
  • Madison Avenue: 0.8 mi
  • Guggenheim Museum: 0.8 mi
  • National Academy: 0.8 mi
  • The Juilliard School: 0.8 mi
  • Cooper-Hewitt: 0.8 mi
  • Andrew Carnegie Mansion: 0.8 mi
  • School of American Ballet: 0.8 mi
  • Lincoln Square: 0.9 mi
  • Vivian Beaumont Theater: 0.9 mi
  • Whitney Museum of American Art: 0.9 mi
  • The Frick Collection: 0.9 mi
  • Dante Park: 0.9 mi
  • Frick Collection: 0.9 mi
  • Metropolitan Opera: 0.9 mi
  • Jewish Museum: 0.9 mi
  • Victorian Gardens, Central Park: 1 mi
  • Asia Society and Museum: 1 mi
  • New York Institute of Technology: 1 mi
  • Broadway: 1 mi
  • American Musical and Dramatic Academy: 1 mi
  • Studio 54: 1.1 mi
  • Central Park Zoo: 1.1 mi
  • Council On Foreign Relations: 1.1 mi
  • Lincoln Center: 1.1 mi
  • Time Warner Center: 1.1 mi
  • Columbus Circle mall: 1.2 mi
  • Takashimaya: 1.2 mi

Dining

Breakfast room
Breakfast is available from 7 AM to 11:30 AM for an additional fee.

Meeting facilities

Meeting Info
Two meeting rooms available.

Hotel Policies

Check-in:
3:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (302)

Ratings and reviews for Excelsior Hotel

Overall score

4.1 / 5
5.01.0
302 out of 302
Amenities:
3.5
Cleanliness:
4.5
Hotel staff:
4
Comfort:
4.2
Location:
4.7
Value:
4.1

91% would recommend to a friend.

Sort by:
Review of Excelsior Hotel

Reviewer score

5
5.01.0
Gaye W.
Business
N/A
Jul 29, 2015

Great Hotel!!!!

So impressed with this property. Great neighborhood, close to museums and central park. Close to subway station.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Excelsior Hotel

Reviewer score

1
5.01.0
Jen D.
Business
N/A
Jul 28, 2015

Not good trip

The hotel did not meet my expectations. The room was still a mess after maids serviced it. The bathroom had drainage problems. There was dirt and mold in bathroom tub.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
1
Hotel staff:
2
Comfort:
1
Location:
5
Value:
1
Trip purpose:

Business

Review of Excelsior Hotel

Reviewer score

1
5.01.0
Glenn P.
Business
Scarborough
Jul 23, 2015

NOT A GREAT STAY AT ALL

The room was filthy and there was constant renovations happening. We found a sock in the room and peanut wrapper. Along with a smokey room with constant construction in the background.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
1
Hotel staff:
2
Comfort:
1
Location:
1
Value:
1
Trip purpose:

Business

Review of Excelsior Hotel

Reviewer score

3
5.01.0
jessica j.
Business
N/A
Jul 22, 2015

Great area, ok hotel

Overall the hotel was really nice. The staff wasn't as generous as I felt they could have been. The room was clean but small. I had the 1 queen room. The hotel was in a really good location. The subway connection was nearby and easy access to taxi and buses

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
5
Value:
2
Trip purpose:

Business

Review of Excelsior Hotel

Reviewer score

4
5.01.0
michelle O.
Business
N/A
Jul 20, 2015

Few days in NYC

There was some problems with my orginial booking (glich), but the lady on the phone helped me out. She spent 45 mins making sure the kids and I got a room. The man at the front desk was not really pleasant and no one at the front desk was much help. In fact, if it wasn't for customer service I would have had to pay not $80 more but $250 more for my two night stay. The hotel was nice and all the staff after our checkin were nice. Great location (across street from Natural History Museum and Central Park), nice two bedroom suite, workout room and even a restaurant (we didn't try it though). We would stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
3
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Excelsior Hotel

Reviewer score

5
5.01.0
DeC
Business
N/A
Jul 19, 2015

Birtday Celebration

Lovely, clean hotel.in a great location. Helpful, friendly staff. Close to museums, Central Park, subway with many restaurants near by.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Excelsior Hotel

Reviewer score

5
5.01.0
thebaileys
Business
Spring Hill
Jul 18, 2015

Plan to go again

We loved the Excelsior. Nice area, near good restaurants too. Very quiet and in NYC that is appreciated.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Excelsior Hotel

Reviewer score

3
5.01.0
Eve B.
Business
N/A
Jul 17, 2015

Small Improvements needed

This is a unique and lovely hotel, with a great view of the Natural History Museum Park (and of dogs gamboling in its doggy park). But the staff were consistently rude and unhelpful--except for the chamber maid, who thought I should use the public toilet on the 2nd floor instead of the one in my room (which I happened to return to for that purpose while she was cleaning) because I might not be able to contain myself while the elevator came and delivered me to the 8th floor. I think she meant well. The front desk treats guests like a nuisance, flick off inquiries impatiently, and grudgingly do only the parts of the job they can't escape (check in/check out). There is quite a good restaurant and bar immediately accessible from the lobby, which is nice but it doesn't connect to the hotel except physically, so one can't put bills incurred there on one's room tab and there is no room service. The location is great, and very convenient the room was large for New York, the bed extremely comfortable, and there was an iron and a safe box in the room. HOWEVER, (and for me THE WORST) there was no coffee machine in the room--standard equipment these days, and a hardship here, since the breakfast room (only place where coffee was available) didn't open till 7am and closed mid-morning. It charged $2 for each cup of coffee, and told me that if I wanted a croissant with it, I'd have to pay $17 for the full breakfast (about 3 warmed dishes, and 3 kinds of bread, overpriced even for NY). So one has to get showered and dressed and head out to the nearest coffee shop, morning, noon and any time one wants coffee, tea or cocoa, and if one has a really early plane or early meeting, well tough. The bathroom was modern, clean and comfortable, with ample towels and great moisturizing lotion-- except for the antiquated shower head, which gave one the choice of spraying the whole bathroom or using 6 dribbles of water going almost straight down. It would be a small thing to change. Ditto the above. Oh, they've just put up scaffolding all up the front of the building. You might want to find out if it's still there....If it is, there are blinds on the widows which keep out all light. Re the next question: I really want to say Maybe or having explained all of the above.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
5
Hotel staff:
1
Comfort:
4
Location:
5
Value:
2
Trip purpose:

Business

Review of Excelsior Hotel

Reviewer score

4
5.01.0
Evie Girl
Business
Granada Hills
Jul 16, 2015

Family trip

Hotel location is great--across the street from the Museum of Natural History. Subway stops 2 blocks away and many restaurants/shops within walking distance from the hotel. Very family friendly neighborhood. Rooms are small, but clean.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
4
Hotel staff:
3
Comfort:
3
Location:
5
Value:
2
Trip purpose:

Business

Review of Excelsior Hotel

Reviewer score

5
5.01.0
Martha M.
Business
Brooklyn
Jul 14, 2015

Great time with friends

We found the hotel wonderful. The only thing missing for us was a refrigerator. I always have leftovers and a small fridge would have been nice.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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