$160 Avg/night
Rate and special offer based on Check-in: Apr 12, 2015 Check-out: Apr 13, 2015

Excelsior Hotel

3 stars
View map of 45 West 81st St., New York, NY 10024

Hotel Overview

Ratings and reviews for Excelsior Hotel

Overall score

4.1 / 5
5.01.0
286 out of 286
Amenities:
3.5
Cleanliness:
4.5
Hotel staff:
4
Comfort:
4.2
Location:
4.7
Value:
4.1

91% would recommend to a friend.

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Review of Excelsior Hotel

Reviewer score

4
5.01.0
Charju2283
Business
Denver, CO
Feb 25, 2014

Birthday Weekend

Checked and was upgraded for free to a suite for my birthday...Staff was friendly and courteous, room was amazing!!!! the restaurant and bar in the lobby were incredible....First time in New York and definitely a wonderful experience, will stay here again if in the area.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

Steps away from central Park

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Review of Excelsior Hotel

Reviewer score

3
5.01.0
StephenSS
Business
Pittsburgh
Feb 18, 2014

Perfect spot

Right next to the park, museums and subway. Quiet and serene compared to Times Square tourist trap. Hotel overall was good, but needs in room Coffee service. Lot's to do nearby for eating and shopping.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

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Review of Excelsior Hotel

Reviewer score

5
5.01.0
adoramiranda
Business
Toronto, ON
Feb 14, 2014

The best "3 star" hotel you'll ever find

The staff were great. The room was CLEAN. And pretty spacious compared to what I've heard about others. The heating and cooling systems worked fine, contrary to what I've read in other reviews. The only negative for me would be the $17 a person breakfast 'buffet'. The selection is pretty limited and is not quite worth the $17. You're much better off taking a walk around the neighborhood and trying breakfast at one of the many spots around. By the way, if you're a Seinfeld fan, or a fan of the movie, 'A Night at the Museum', this is the hotel you want to stay at. It's on the same street that Jerry lived on(and Jerry Seinfeld, himself, still lives just down the street), and the American Museum of Natural History is right across the street.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Money-saving tip: Short walk from hotel

Take the subway around NYC. It's fast and close. Taxis will add up and the subway system is pretty easy to navigate.

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Review of Excelsior Hotel

Reviewer score

4
5.01.0
Sue frequent NYC visitor
Business
Amherst, New York
Feb 10, 2014

Great hotel and very professional

Was able to check in our room early and it was a beautiful room and extremely comfortable and clean.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

AG Kitchen. Best table side guacamole.

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Review of Excelsior Hotel

Reviewer score

4
5.01.0
USAWCOACH
Business
New Park, PA
Feb 3, 2014

NYC Business Overnight

It was a great location and a good night; I wish the room wifi was free, but otherwise I have no complaints. The morning desk staff had outstanding customer service: they anticipated my questions and were proactive. The evening staff was courteous and helpful, but lacked that extra touch of great service the morning staff had.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
3
Location:
5
Value:
3
Trip purpose:

Business

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Review of Excelsior Hotel

Reviewer score

4
5.01.0
hjhujlkoskrjtnt
Business
New Haven, CT
Jan 24, 2014

Very Nice Place

for the price you get a huge well appointed room. There is a sitting room with a TV and a couch that pulled open to a bed (which I didn't need, but nice). The second room is a large sleeping room with a TV and a large bathroom. The staff was very friendly! Lots of restaruants around in walking distance and just down the block from the Museum of Natural History and a short subway ride to the theatre!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

Try the Bistro Citron,which is just around the corner, for light French cuisine

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Review of Excelsior Hotel

Reviewer score

4
5.01.0
nycauthor
Business
NYC
Jan 21, 2014

Excellent last minute stay

Lovely old hotel overlooking the Museum of Natural History.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Japanese restaurant.

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Review of Excelsior Hotel

Reviewer score

4
5.01.0
Kara's mom
Business
Fairfax, va
Jan 21, 2014

Great location, spacious and clean

Good for families, near museums and the park, rooms are remodeled and spacious, especially for NY, good gym

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

Try Cafe Lalo across from the Children's museum.

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Review of Excelsior Hotel

Reviewer score

2
5.01.0
out of towner98
Business
north carolina
Jan 21, 2014

Not a three star hotel

Front desk staff could use some training regarding customer service, friendliness and general etiquette. Cleaning staff very pleasant. I would not stay here again.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
1
Comfort:
2
Location:
3
Value:
2
Trip purpose:

Business

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Review of Excelsior Hotel

Reviewer score

4
5.01.0
BigApple Fan
Business
Kansas City, MO
Jan 15, 2014

Prime Location

Charming hotel right off Central Park in a great neighborhood - steps from the musuems & Metro stop. The hotel was attractive, clean & very comfortable. I'll definitely stay there next time I'm in NYC.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

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