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Hotel Overview
Short Stay to NYC
Good hotel, but there was some major mix up with the staff on check in and it caused a massive hold...
See full review
-
Apple on Visit
- Feb 6, 2012
Average Room - could have used some work
Hotel was in a nice location. It was a walkable distance from main tourist attractions around time...
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-
MelissaAnthony
- Feb 6, 2012
Dylan Hotel Rooms
- Executive Room
- With some of our rooms having 11-foot ceilings, the guest rooms feel more spacious than the average Manhattan hotel room. Warm white and pale-blue walls, deep amethyst and steel-blue carpeting, sapphire taffeta drapes and custom, ebony-stained furniture combine to create a tranquil environment. In addition to the Luxury room amenities the Executive rooms offer coffee makers with complimentary coffee and tea, complimentary USA Today delivered to the room and a welcome amenity upon arrival.
- Luxury Room
- Each of our rooms offers indulgent comfort and sophisticated luxury. Crisp white bed linens, newly fluffed feather pillows and Italian Carrara marble baths. In room amenities include two-line telephones with dataport, voice mail, D.I.D private line service, and high speed internet access, bathrobes, slippers, work desk area with lamp, in-room safe, refreshment center and more.
Hotel Map
- Area served
- New York, NY.
- Nearby airports
- 20 miles from Kennedy International Airport, 15 miles from La Guardia International Airport and 25 miles from Newark International Airport.
- Area description
- Located downtown, main tourist area.
Amenities
- Accessible facilities
- Americans with Disabilities Act (ADA) compliance
- Bar/Lounge
- Business center
- Concierge
- Conference Facilities
- Elevators
- Fitness center
- Fitness center or spa
- Handicapped Rooms/Facilities
- Health Club
- High-speed Internet
- Internet Access
- Laundry Service
- Meeting/Banquet Facilities
- No Smoking Rooms/Facilities
- Parking
- Public areas wheelchair accessible for disabled
- Ramp Access to Buildings
- Restaurant
- Room Service
- Safe Deposit Box
- Service animals allowed
- Tour Desk
- Wheel Chair Access
- Wheelchair accessible elevators
- Wireless Internet
Dining
- Benjamin Steakhouse
- Step in to the warmth and coziness of rich woods, vaulted ceilings and a crackling fireplace to compliment your dining indulgences. This 1903 beaux-arts structure - completely and meticulously restored to its original grandeur – is home to Benjamin Steak House and the Dylan Hotel. Originally built as the Chemist Club lecture hall, generations of family, friends and neighbors have all stopped in to enjoy great food and libations in a warm and cozy atmosphere. Celebrated as one of New York’s finest dining rooms – your senses will be fully aroused by our Chef’s culinary expertise. Our mezzanine lounge has been a local favorite for intimate gatherings and memorable occasions.
Hotel Policies
- Check-in:
- 1500
- Check-out:
- 1200
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz
Guest Reviews (58)
Ratings and reviews for Dylan Hotel
- All travelers (58) 4 / 5
- Business (10) 3.8 / 5
- Couples (25) 3.9 / 5
- Families (4) 4 / 5
- Friends (2) 3 / 5
- Singles (6) 4.2 / 5
- Amenities:
- 3.5
- Room cleanliness:
- 4.2
- Hotel staff:
- 4.2
- Room comfort:
- 4.1
- Location:
- 4.6
- Value:
- 3.9
86%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would not recommend
MelissaAnthony
Average Room - could have used some work
Hotel was in a nice location. It was a walkable distance from main tourist attractions around time square. Staff werent very personable. Acted like they were too busy to make eye contact and too busy for you in general... even though no other guests were in line or around. Room was average. Not very large and the cabinetry could use some updating - ours looked scuffed and used. Bathroom was nice - made out of marble. Shower was clogged and over flowed - also very small. Had a hot tub - very pretty. We stayed for one night on a Saturday in February and paid $145 for the night.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 3
- Hotel staff:
- 3
- Room comfort:
- 3
- Location:
- 4
- Value:
- 3
Reviewer score
Would recommend
Apple on Visit
Short Stay to NYC
Good hotel, but there was some major mix up with the staff on check in and it caused a massive hold on the CC. They claimed it was a computer glitch, but I think is was human error. It took way to long to check in. When I asked about the hold issue, they threw up their hands as if there was nothing to do. I'm sure they could have made it happen. So, a sour taste to start. And do not have breakfast at the Benjamin next door - very expensive and okay quality. But overall a nice place.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 3
- Room comfort:
- 4
- Location:
- 4
- Value:
- 3
Dining tip:
Short walk from hotel
Great restaurants around the area and Bryant Park is not far away.
Reviewer score
Would recommend
made it back
The former Chemists Club, just one block from Grand Central
Nice historical building just one block from Grand Central. Room must have been one of the laboratories or the library (the building used to be the Chemists Club), ceiling was triple-high, very nice. Room in good condition, staff helpful (when I asked them to lock away my 17-inch laptop since it wouldn't fit into the safe in the room they were at first a bit confused on how to do that but didn't give up until they found a solution; there was no ice maker on the floor but they brought ice up to the room within 5 minutes; etc. pp.), and all for a very decent price.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 5
- Value:
- 4
Reviewer score
Would recommend
VaneW
Will go back
My family enjoyed this hotel very much. Close to everything and quiet at the same time. The rooms were great, and great service as well. The restaurant is a litlle pricy, but very good.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 3
- Location:
- 4
- Value:
- 4
Reviewer score
Would recommend
Greg from CLE
Good spot in the city
Hotel has a great location in NYC, on 41st near Madison, right by Grand Central. The rooms are modernly decorated, and look nice on the inside. Not much of a view outside, but what do you expect in the city? Also, there is no parking on the block, and the closest garages are $50 a day.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 5
- Value:
- 4
Money-saving tip:
Short drive from hotel
Take the valet option, $45 a day is cheaper than the nearby parking garages.
Reviewer score
Would not recommend
BIGSEXY
Vacation
Well first of I have been in the hotel/condo business for 20 years so I know the industry . The Dylan hotel we arrived at the hotel no footman the frontdesk lady was not that friendly the rooms was small the elevator was dark it kept making noise the resturant was not good I felt my hole trip was a waste I couldn't wait to come back to MIA I GIVE THE HOTEL 1 STAR MAYBE.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 1
- Room cleanliness:
- 2
- Hotel staff:
- 1
- Room comfort:
- 1
- Location:
- 2
- Value:
- 1
Reviewer score
Would recommend
Beldar
Excellent GCT location, Weak lobby
Location was perfect for me, right at Grand Central Terminal. Lobby needs new carpets, and could be much better. Room was small, clean, quiet. Zero view. Perfect for one person going to meetings in Midtown. They have wi-fi in the room, but for some reason don't tell you how to login. It took three conversations, but was simple once I got the answer. Dumb problem, and should not have happened.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 3
- Room comfort:
- 3
- Location:
- 5
- Value:
- 3
Trip purpose:
Business
Reviewer score
Would recommend
Duffman84
Nice Hotel with an Excellent Location!
The staff where very friendly, the hotel room was very clean complete with everything that we needed and the location was perfect. I would recommend this hotel to anyone!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Dining tip:
Short walk from hotel
Madison & Vine across the road from the Dylan Hotel is well worth a visit - it was excellent food with excellent service.
Reviewer score
Would recommend
amsterdamsel
perfect location
The Dylan is minutes away from charming Bryant Park, Times Square, and Grand Central Station, making it a perfect departure point to sights and several handy subway lines. Rooms are clean, elegant, and comfortable, although can be dim due to adjacent skyscrapers blocking sunlight. I would stay there again. I only wish they'd turn down the air conditioning in the lobby; no need to recreate the Arctic circle, folks!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Dining tip:
Short walk from hotel
Relax in Bryant Park and eat breakfast at Le Pain Quotidien on the southern fringe or dinner at the Bryant Park Grill on the eastern fringe.
Reviewer score
Would recommend
Blaeloch
I really like this place
I liked the Dylan very much--nice staff, nice decor--my room was also very comfortable and nicely designed. This is a superb location, in my view--I have stayed further north in midtown and decided then that a little closer to Grand Central would be better. There are good affordable food options (in addition to many at GC), and I really liked being close to the wonderful library
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 5
- Value:
- 4
Time-saving tip:
Not Applicable
If you have an iPhone, get the NY Subway app, it really keeps you oriented and you learn the subway fast. Buy an unlimited-use Metro card (mine was 7 days for $27.00)
