Was a lovely hotel. The staff were wonderful. Very helpful and accommodating. They helped us with... See full review
May 19, 2015
Gem in Lower East Side
Excellent stay at the Blue Moon Hotel! From the gracious hospitality and helpfulness of the... See full review
Jun 28, 2014
Turn-of-the-century grace and style in modern New York City
Blue Moon Hotel, from architect Randy Settinbrino, is a masterpiece of style and turn-of-the-century elegance. Situated in the Lower East Side of Manhattan, the 19th century building has been carefully brought back to life with exceptional attention to detail. It is clear that time has been invested in retaining all of the original features – look out for the elegant wood and granite decor, and enjoy a great level of service from the well trained staff on call 24 hours a day. The Blue Moon Hotel also offers a gym and Jacuzzi area.
3 Reasons To Stay:
Turn-of-the-century architecture and features have been carefully restored to provide a period feel
Winner of a number of prestigious awards based on room standards and guest satisfaction
Close proximity to financial district of New York
Blue Moon Hotel Rooms
Find traditional luxury and comfort in the rooms at the Blue Moon Hotel, with accommodations offering a spectacular view of New York City. Each room provides a generous amount of floor space as well as high ceilings and period furniture. The decor in each room creates a feeling of early 20th century opulence and glamour, and the original wood paneling and wrought iron bed frames are complemented with fabrics containing tones of rich gold and reds. All rooms are equipped with a television, a radio alarm clock, ironing facilities, an iPod docking station, a phone with voice mail, a minibar and free Wi-Fi Internet access. Additionally, each suite ensures maximum comfort by offering air conditioning with full temperature control. Blue Moon Hotel guest rooms do not skimp on luxury in any way, and offer guests 300-thread-count bed linens, comfort pillows and Sealy Palatial Crest Pillowtop mattresses. Enjoy a deep, luxurious bathtub in the bathroom, as well as a hair-dryer and excellent amenities.
Things To Do:
Chinatown (0.6 mi/1 km)
East River Park (1.2 mi/1.9 km)
New York Academy of Art (1.3 mi/2.1 km)
NY City Hall (1.5 mi/2.4 km)
National September 11 Memorial and Museum (1.6 mi/2.6 km)
Financial District (2.5 mi/4 km)
Policies and fees
Nightly rates from $349 USD
Check-in: 3 p.m. /Check-out: 11 a.m.
ID and credit card are required at check in. Credit card details are held for payment, incidentals and security against any additional charges or damages
Cancellations or modifications to reservations: Cancellations or modifications for a hotel room reservation must be received 72 hours prior to 3 p.m. EST day of arrival. If cancellation or modification of a reservation is not made by the required time (no show/changes during stay), the hotel reserves the right to charge up to 100 percent of the first night's accommodation or 20 percent of the total booking, whichever is higher
Notice: Cancellations or modifications must be made via the same channel as the original reservation; i.e., travel agent, Internet booking engine or direct
No credits will be given for modifications to length of stay which are made during the aforementioned 72-hour window or after check-in. Guest's credit card will be charged for the full amount of the original reservation
No refunds will be made for cancellations or modifications to stay, no-shows or early check outs
This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.
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Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.
The Blue Moon Hotel looks as charming as guest reviews say. My own stay from Oct. 29, 2012, to Nov. 4 got pretty rugged for the 4 nights we had no electricity, light, heat, or hot water - because of hurricane Sandy. Of course this was an
extraordinary event. But for all that, it was troublesome to get contradictory statements from hotel staff about whether I'd get "compensation" for the hardships of my stay. This makes me unlikely to stay at the Blue Moon Hotel again.
The short version goes this way: during the blackout, I spoke to hotel staff of my uncertainty about options, which got more difficult after I learned my brother couldn't rescue me because fallen trees blocked his driveway and street, and the Metro North train wasn't running. During all this, one hotel employee said he was reporting concerns to someone in authority. This employee later told me I'd get "compensation" for the difficulties of going four nights without light, heat, or hot water. I didn't ask what that might be until the next day - when a second employee was the only staff there. Employee #2 said there'd be no compensation, or at least he hadn't been told of any. Neither of them had decision-making authority. Employee #2 did not offer to contact anyone who did. Later, it took phone calls on three different days - before a hotel manager was available, who said no compensation had been authorized.
Still troublesome for me - and even though NYC got electricity restored for my final two nights and I'm now back in California - is the Blue Moon's apparent indifference to good customer relations. During my stay, no employee physically present at the hotel had significant decision-making authority. Yes, I assume guests who left early weren't charged for the full time they'd originally booked. #One couple went searching for a hotel with electricity in Midtown, found one on the 3d try and left. Someone else left early to stay with friends in Boston.# Staff put flashlights in stairways so we could get to our rooms. Staff used their Bunsen burner to heat water in the morning for instant coffee and tea. One employee told me he'd driven a guest to New Jersey and had gotten $90 for that.
But it was particularly unhelpful to be given contradictory statements about whether the hotel would compensate me for hardships during my stay. So I am unlikely to book the Blue Moon again. My recommendation to others would be - avoid this hotel if there's even a remote possibility of some difficulty you'd need the hotel to resolve for you. My experience suggests that it won't happen.
Hotel features (5 = best, 1 = worst):
Short walk from hotel
With some irony and/or an eye on climate change, I'll note that NYU had generators for its library during the hurricane Sandy blackout - so everyone including non-students could recharge a cell phone. Cell reception was a bit better 5+ blocks east of the hotel.