Blue Moon Hotel

Blue Moon is fantastic. The staff was wonderful. So friendly and willing to help. The room was very clean and the sheets were very soft. The location was good for us. Close to live music, great restaurants, China Town, Little Italy, Soho. The decor was warm and inviting. Not the cookie cutter look of the chain hotels. Artistic and charming and worth the stay.

The Blue Moon Hotel looks as charming as guest reviews say. My own stay from Oct. 29, 2012, to Nov. 4 got pretty rugged for the 4 nights we had no electricity, light, heat, or hot water - because of hurricane Sandy. Of course this was an extraordinary event. But for all that, it was troublesome to get contradictory statements from hotel staff about whether I'd get "compensation" for the hardships of my stay. This makes me unlikely to stay at the Blue Moon Hotel again. The short version goes this way: during the blackout, I spoke to hotel staff of my uncertainty about options, which got more difficult after I learned my brother couldn't rescue me because fallen trees blocked his driveway and street, and the Metro North train wasn't running. During all this, one hotel employee said he was reporting concerns to someone in authority. This employee later told me I'd get "compensation" for the difficulties of going four nights without light, heat, or hot water. I didn't ask what that might be until the next day - when a second employee was the only staff there. Employee #2 said there'd be no compensation, or at least he hadn't been told of any. Neither of them had decision-making authority. Employee #2 did not offer to contact anyone who did. Later, it took phone calls on three different days - before a hotel manager was available, who said no compensation had been authorized. Still troublesome for me - and even though NYC got electricity restored for my final two nights and I'm now back in California - is the Blue Moon's apparent indifference to good customer relations. During my stay, no employee physically present at the hotel had significant decision-making authority. Yes, I assume guests who left early weren't charged for the full time they'd originally booked. #One couple went searching for a hotel with electricity in Midtown, found one on the 3d try and left. Someone else left early to stay with friends in Boston.# Staff put flashlights in stairways so we could get to our rooms. Staff used their Bunsen burner to heat water in the morning for instant coffee and tea. One employee told me he'd driven a guest to New Jersey and had gotten $90 for that. But it was particularly unhelpful to be given contradictory statements about whether the hotel would compensate me for hardships during my stay. So I am unlikely to book the Blue Moon again. My recommendation to others would be - avoid this hotel if there's even a remote possibility of some difficulty you'd need the hotel to resolve for you. My experience suggests that it won't happen.

Pleasant staff Small hotel, not boutique, but not very high boutique prices Would come back again

Beds are a little soft and noisy, and pillows are not good, but overall this is a nice place to stay.

Blue Moon Hotel is a boutique hotel located in an ideal setting for some the best sightseeing in Manhattan. Easy access to subway, buses and taxis. Many areas of Lower Manhattan and the Lower East Side (LES) are within walking distance and that is the best way to view the sites. The staff at the hotel are very friendly and helpful. Many ethnic eateries are in close proximity to hotel. Highly recommend a stay at this historic facility.

The hotel was old and you could tell many things had never been updated, but it was convenient for the subway/location. The staff was friendly and the rooms were larger than most NYC hotels. My room was supposed to have a balcony but it had a window with a ledge large enough for a flower pot.

This hotel is a true experience, and will surely make your trip that much better. The rooms are comfortable, and the staff is wonderful. But the best part is the history -- the building at one point was a tenement, and during the renovation to its current state, they were careful to save and use so much of the building's history. The portions of the original tile floor, mantelpieces, wood work, and so many other tiny details...it all tells a story. The bathroom door in each room is the original front door of the apartment. The employees all took the time to answer any any all questions about the building and surrounding area, as well as great places to eat and shop. Please take the time to consider this location....you wont be disappointed.

Overall is good. There are two metro stations nearby. The only problem was that I found some hair on my bed. Hotels in NY are always too expensive. This place has a decent price tag.

I was in the city for a surprise meeting. The staff at the hotel was very understanding in letting us hang out in the lobby all day long. Compassion and respect are lacking today and I really appreciate the hospitality the Hotel offered myself, my guest and my "surprise" I will never forget my experience with the Blue Moon. The hotel was neat and clean and I felt right at home. Thank you

Charming hotel that gives you a warm and fuzzy feeling of home away from home. Great location for touring NYC, great restaurants within walking distance, and the best coffee in NYC 2 minutes from the hotel. We can't wait for our next visit to NYC and the Blue Moon Hotel.