Bentley Hotel ★★★★

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$126
avg/night
Rate and special offer based on
Check-in: Feb 28, 2016 Check-out: Mar 1, 2016

Great hotel, not so great location

Would recommend Tue, Apr 22, 2014
We stayed at the Bentley 3 nights this past weekend. The hotel was clean and the staff super friendly. Really enjoyed my stay there. My only complaint is the location. It's a 4 avenue walk to the closest train, so be prepared for that. Other than that, it was really great. I would recommend it.

| Austin, TX L.G.B.T.

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 3 /5
  • Value: 5 /5

Girls weekend in New York

Would recommend Tue, Apr 8, 2014
Overall our experience was good. Staff was friendly and helpful. Frustrated coffee pots aren't standard - this seems so basic. They were nice enough to waive the $15/day charge, but the pot arrived with signage stating each k-cup was $3. Went and bought my own. Had to pay in the business center to print my boarding pass. The room was actually larger than we expected as there were 3 of us and we comfortably enjoyed our time there. They were very quick and efficient at fulfilling all our requests.

| Chicago, IL Family

4 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 2 /5
  • Value: 4 /5

Great Value

Would recommend Thu, Mar 27, 2014
Off the beaten path. Not your typical tourist destination,but a lovely room and an easy walk to shopping and dining.

| Long Island,New York Friends

5 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 4 /5
  • Value: 5 /5

Family visit

Would recommend Mon, Mar 24, 2014
Very good location, and the price was right. I wish the price will stay the same during the summer.

| Boston, MA Family

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 4 /5

Good value, clean with a noisy toilet

Would recommend Mon, Mar 17, 2014
We had an adequately sized, clean room with a great view of the East River, Staff was helpful..Its our second time and we'd go with Bentley again, In spite of the never-ending noisy toilet.

| Washington DC Couples

4 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 3 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 3 /5
  • Value: 4 /5

Okay

Would recommend Thu, Mar 13, 2014
Faucet was clogged, furniture looks a bit old. Under construction

| Los Angeles, CA Couples

3 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 3 /5
  • Hotel staff: 4 /5
  • Comfort: 3 /5
  • Location: 3 /5
  • Value: 4 /5

clean, comfortable, value

Would recommend Mon, Mar 3, 2014
I got this room dirt cheap for a Manhattan hotel. I tried to get early check in days in advance but was done walked by rude staff. The day of,I was able tutti secure it after calling the times but I spoke to a very polite gentleman. Arrived at the hotel and I was able to receive a complimentary upgrade just for asking. It's just hittor miss with the staff. My room had an great viewfof the water and bridge. The king bed, sheets and pillows were very comfortable. Room temperature control worked well. We tried plugging an hdmi cable to the back of the wall mounted flatscreen tv but it didn't have an hdmi port. The wall mount actually came out of the wall. We called the front desk immediately and they made sure we didn't get charged for anything. We requested they wait until after we left to fix the tv and they obliged. Had to pay 14 dollars extra for WiFi.

| Washington DC Couples

3 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 5 /5
  • Hotel staff: 3 /5
  • Comfort: 5 /5
  • Location: 4 /5
  • Value: 5 /5

Nice enough stay

Would recommend Fri, Feb 28, 2014
Staff are friendly and helpful. Rooms were comfortable but lacked a coffee machine and the heating unit did not work very well.

| Singapore Family

3 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 3 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 2 /5
  • Value: 3 /5

Personal travel

Would recommend Mon, Feb 17, 2014
Hotel was close to where we were going. Upgraded room was good.

Time saver

Things were close. Good central spot.

| Va Couples

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 4 /5
  • Comfort: 5 /5
  • Location: 4 /5
  • Value: 4 /5

Has it's ups and downs...

Would recommend Sat, Feb 8, 2014
The hotel was undergoing renos outside which wasn't a major. We called to mention that we were honeymooning on our way down to Jamaica from Australia (NYC was just a stopover) and they kindly upgraded our room which was great. It was awesome to have multiple views, two tvs, and separate living area. My biggest annoyance was that the coffee shop doesn't open until 6:30am and they only provide one coffee and one tea in the room - no milk, sugar. or spoons. They were not happy to assist at front desk and were quite frankly a bit rude. To make matters worse, housekeeping locks up the supplies, making the coffee unavailable until 8:00am. I realise this isn't a huge deal, but their attitude was unimpressive. On day two we left a note for staff to know what we wanted and they disregarded the note. I've been in better four stars.

| Bunbury, Western Australia Couples

3 /5

Overall score
  • Amenities: 2 /5
  • Cleanliness: 5 /5
  • Hotel staff: 2 /5
  • Comfort: 4 /5
  • Location: 3 /5
  • Value: 4 /5