Bentley Hotel

4 stars
View map of 500 E. 62nd Street, New York, NY 10021

Hotel Overview

3.8/5

Overall score

83%

Would recommend

Amenities:
3.5
Cleanliness:
4.2
Hotel staff:
4.1
Comfort:
4.1
Location:
3.8
Value:
4
Chic Upper East Side hotel with glorious rooftop dining
Converted from an office building in 1998, the Bentley Hotel is an elegant mid-sized boutique hotel on New York City?s Upper East Side. In addition to amenities-stocked and non-smoking rooms (several of which look out over the East River), the hotel has 24-hour front desk services, room service, valet laundry and dry cleaning, and daily newspaper delivery available. Guests can grab refreshing breakfast is available at the Lobby Bar. Enjoy panoramic views of the city from the Bentley Hotel's 21st floor restaurant, the Rooftop Restaurant and Bar, which serves Italian American fare at dinner. 
Reasons to stay
  • Rooftop restaurant with skyline views
  • Walk to Central Park
  • Centrally located near shops, dining, and theaters
The Bentley Hotel rooms

There are 197 spacious and non-smoking rooms inside the Bentley Hotel and many have stunning views of the city and East River. Guests can watch pay-per-view movies and cable TV in their rooms on 32-inch LCD flat screen TVs.  A large desk, a two-line phone with data ports and voicemail, a safe, mini bar, and a marble bathroom with Spa Therapy toiletries by Lather are included in each room. Wi-Fi access is available (fees apply). 

Things to do nearby
  • Rockefeller University (0.1 mi/0.2 km)
  • Fifth Avenue (0.8 mi/1.2 km)
  • Central Park (1 mi/ 1.6 km)
  • Museum of Modern Art (1.4 mi/1.9 km)
  • Times Square (2 mi/3.2 km)
  • The Bronx Zoo (10 mi/ 16.1 km) 
Policies and fees
NOTE: Self-parking costs $25.00 + tax per 24 hours.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Bentley Hotel Rooms

Superior
Our Deluxe guestrooms offer either a King Bed or 2 Full Size beds with custom leather headboards, Italian Frette linens and down comforters, luxurious bathrobe and slipper, desk with ample writing space, 32" LCD flat screen television with Cable Channels and On-Demand movies. I-Home I-Pod Docking stations with radio and alarm clock, mini-bar, In-Room safety deposit box, iron and board, umbrella, and individually controlled AC and heater unit. Marble bathroom with raindrop shower head, hairdryer and spa amenities by LATHER. All rooms are non-smoking. Wireless Internet access is available at an additional charge of $14.95 per day.

Amenities

  • WiFi
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Pet friendly
Elevators
Activities
Fitness center or spa
Dining
Bar/Lounge
Restaurant
Room service
Services
Laundry service
In-Room Safe
Conference facilities
Internet
WiFi
Parking
Parking
Accessibility
Handicapped rooms/facilities

Hotel Map

40.7601 -73.9583
Area served
New York. "Please note: Guest must be 21 years or older to check in to this property."
Nearby airports
LaGuardia Airport (LGA) Flushing, New York 11371. John F. Kennedy International Airport (JFK) Jamaica, New York 11430. Newark Liberty International Airport (EWR) Newark, New Jersey 07114
Area description
Located on Manhattan's Upper East Side.

Nearby points of interest

  • Mount Vernon Hotel Museum & Garden: 0.1 mi
  • Rockefeller University: 0.2 mi
  • Roosevelt Island Tramway: 0.2 mi
  • Founder's Hall: 0.3 mi
  • Bloomberg Tower: 0.5 mi
  • Citicorp Center: 0.6 mi
  • Park Avenue: 0.7 mi
  • East Side: 0.7 mi
  • Barney's: 0.7 mi
  • Council On Foreign Relations: 0.7 mi
  • Franklin D. Roosevelt Four Freedoms Park: 0.7 mi
  • Lever House: 0.7 mi
  • Asia Society and Museum: 0.8 mi
  • Japan Society Gallery: 0.8 mi
  • John Jay Park: 0.8 mi
  • Mount Vernon Hotel Museum & Garden: 0.1 mi
  • Rockefeller University: 0.2 mi
  • Roosevelt Island Tramway: 0.2 mi
  • Founder's Hall: 0.3 mi
  • Bloomberg Tower: 0.5 mi
  • Citicorp Center: 0.6 mi
  • Park Avenue: 0.7 mi
  • East Side: 0.7 mi
  • Barney's: 0.7 mi
  • Council On Foreign Relations: 0.7 mi
  • Franklin D. Roosevelt Four Freedoms Park: 0.7 mi
  • Lever House: 0.7 mi
  • Asia Society and Museum: 0.8 mi
  • Japan Society Gallery: 0.8 mi
  • John Jay Park: 0.8 mi
  • Harmonie Club: 0.8 mi
  • Sony Building: 0.8 mi
  • Bloomingdale's: 0.8 mi
  • Sony Wonder Technology Lab: 0.8 mi
  • Knickerbocker Club: 0.8 mi
  • Metropolitan Club: 0.8 mi
  • Fifth Avenue: 0.8 mi
  • FAO Schwarz: 0.8 mi
  • Trump Tower: 0.8 mi
  • United Nations Headquarters: 0.9 mi
  • Bergdorf Goodman: 0.9 mi
  • Central Park Zoo: 0.9 mi
  • Paley Park: 0.9 mi
  • Ford Foundation Building: 0.9 mi
  • Frick Collection: 0.9 mi
  • Henri Bendel: 0.9 mi
  • The Frick Collection: 0.9 mi
  • University Club: 0.9 mi
  • Takashimaya: 0.9 mi
  • Whitney Museum of American Art: 0.9 mi
  • Museum of Modern Art (MOMA): 1 mi
  • Cathedral of St. Patrick: 1 mi
  • Ralph Bunche Park: 1 mi
  • Saks Fifth Avenue: 1 mi
  • Robert Moses Playground: 1 mi
  • Chrysler Building: 1 mi
  • Museum of Television and Radio: 1 mi
  • Museum of American Folk Art: 1 mi
  • American Craft Museum: 1.1 mi
  • International Building: 1.1 mi

Dining

Rooftop Restaurant and Lounge
The Rooftop Restaurant and Bar is located on the 21st Floor with magnificent 360 degree views of New York City, serving Italian American cuisine a la carte menu for dinner and a continental buffet breakfast. Hours of operation are: Breakfast: 6:30am - 11:00am Daily Dinner: 5:30pm - 10:00pm Mon-Sat, closed on Sunday Bar: 5:00pm - 12:00am Mon-Sat, closed on Sunday Room Service applies to the times above.

Hotel Policies

Check-in:
3:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (297)

Ratings and reviews for Bentley Hotel

Overall score

3.8 / 5
5.01.0
297 out of 297
Amenities:
3.5
Cleanliness:
4.2
Hotel staff:
4.1
Comfort:
4.1
Location:
3.8
Value:
4

83% would recommend to a friend.

Sort by:
Review of Bentley Hotel

Reviewer score

2
5.01.0
One Time NY Visit
Business
Aurora, IL
Jun 11, 2012

False advertising

The deal included a hotel w pool (they dont have one, what a joke). They "gym" was a few old machinery, no water fountain, had to wait for staff to bring ice every time, which they forgot after I waited 30mins, overated as he ll. The room had a breeze w the windows closed! on the 10+ floor!!! Scary!

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
4
Hotel staff:
2
Comfort:
2
Location:
3
Value:
2
Trip purpose:

Business

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Review of Bentley Hotel

Reviewer score

2
5.01.0
rsquared
Business
Hillsborough, nc
Aug 6, 2012

Be Very Careful

The hotel arrangements were ok; nothing fancy but then the bill was reasonable The part that was distressing was the double charge on the stay with pending charges that showed up after my stay. The bill was paid in advance though Cheap Tickets. While the hotel seemed to understand that the room was paid for well in advance, they still pre-charged my credit card the full amount of the stay, doubling the bill. A phone call to Bentley had assurances that the charges would be removed at some point. I now need to keep an eye on it to see if this really happens. Go somewhere else!

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

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Review of Bentley Hotel

Reviewer score

2
5.01.0
k2lai
Business
santa rosa, ca
Aug 13, 2013

Not a 4 star, not even close

I have stayed at the Bentley several times over the past twenty years because of location close to my family. The Bently Hotel is an old, deteriorating physical plant with multiple problems but pleasant staff, improved recently. The AC system is ancient, noisy and works intermittently or not at all. I needed a fan this time to survive the summer NYC heat wave. The bath tub stopper was broken and could not be fixed other than pushing a wash rag into the outlet to take a bath. The minibar refrigerator was missing, with a raw, empty space in this "superior " room. The elevators are slower since the Hotel gave up its Penthouse floor to a private restaurant. Now, hotel guests are competing with housekeeping, luggage, and restaurant patrons for 3 elevators. At check out, the desk person initially insisted I pay for the 5 nights, even tho I had bought the rooms thru Cheap Tickets. Not 4 star class, but never was been for 20 years.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
2
Location:
4
Value:
3
Trip purpose:

Business

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Review of Bentley Hotel

Reviewer score

2
5.01.0
Anonymous
Business
Boston
Nov 9, 2010

small hootel in New York

tiny space

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
5
Hotel staff:
3
Comfort:
2
Location:
3
Value:
2
Trip purpose:

Business

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Thank you for your feedback!
Review of Bentley Hotel

Reviewer score

2
5.01.0
Anonymous
Business
New York, NY
Mar 3, 2011

Tired

Great if you like Zebra striped carpet, no room service until 4pm and kind of a creepy location.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
2
Hotel staff:
3
Comfort:
2
Location:
3
Value:
2
Trip purpose:

Business

Dining tip: Short walk from hotel

Il Vagabondo two blocks away.

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Review of Bentley Hotel

Reviewer score

2
5.01.0
marchmadness
Business
Madison, WI
Mar 28, 2011

Bentley Hotel - the good and the bad

The best feature of the Bentley Hotel is its excellent location on East 62nd St. at York on the Upper Eastside, within walking distance of the Met Museum, Whitney Museum, Central Park and the Frick Collection. Our room on the 2nd floor was VERY loud due to traffic noise; insist on a higher floor! The room and bath were good-sized and comfortable. Overall service was awful; with 3 adult guests, we had to request 3 towels every single day. Attitude at front desk was unhelpful and disinterested in guests' concerns. Elevator broke down and it took a long time before someone suggested allowing guests to use the "service" elevator.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
4
Hotel staff:
1
Comfort:
2
Location:
5
Value:
2
Trip purpose:

Business

Dining tip: Short walk from hotel

Try the excellent and economical Persian Grill on 1st Ave. Very good food, service and the prices are less than you see in NYC.

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Review of Bentley Hotel

Reviewer score

2
5.01.0
Anonymous
Business
USA
Dec 7, 2008

Ok for the money

Beautiful views of the east river and queensborough bridge. Room had a wierd small and bed was too short for me and I'm only 6'. Last year they had free coffee in the lobby but this year it was out of order. Hotel seems to have gone downhill a bit since last year, although still reasonably priced for a midtown room at Christmas time.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
2
Hotel staff:
4
Comfort:
2
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Bistro 61 (61st and 1st) terrific French Bistro food. Also Sushi Seki on 1st between 62nd and 63rd.

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Review of Bentley Hotel

Reviewer score

2
5.01.0
Anonymous
Business
USA
Jan 2, 2009

Needs better upkeep.

The Bentley Hotel has the makings of a nice hotel however, due to bad upkeep, maintenance and cleaning it looks shappy and unkempt....... it did not feel like the 4* we expected. The decor is nice but is obviously shabby in the reception area (scratches on doors), lift area (marks on walls, floor dirty), rooms (sofa was ripped) and corridors (not vacummed). Not worth the money.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
2
Hotel staff:
4
Comfort:
2
Location:
4
Value:
2
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

Good location. Short walk to central park, times square etc.

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Review of Bentley Hotel

Reviewer score

2
5.01.0
Anonymous
Business
Boston, MA
Jun 20, 2011

This is lacking something

The hotel room was missing glasses, ice-bucket, and the towels were in short supply. The front desk staff seemed helpful, but when requesting things they seemed short and inattentive. There was only 1 elevator (of 3) working when we got there. They were sweltering and it felt like the a.c. was broken in the hallways. I don't even think there was a vending machine, or if there was we weren't able to find it.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
4
Value:
2
Trip purpose:

Business

Money-saving tip: Not Applicable

Look for on street parking, saved $30+ and it wasn't a bad walk to public transportation. Cabs were everywhere.

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Review of Bentley Hotel

Reviewer score

2
5.01.0
Anonymous
Business
New England
Nov 14, 2009

No great deal

Toilet was running and wouldn't flush properly, kept having to plunge. The walls were really thin, I could hear people in the next room perfectly. Hotel seemed really run down but with a slick facelift. It was noisy, staff was a little stingy (charging me to call the garage underneat to pick up my car)but they were pretty friendly and the heating/ac unit seemed like a relic (seriously old, buttons missing, painted over).

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
4
Hotel staff:
2
Comfort:
3
Location:
1
Value:
2
Trip purpose:

Business

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