My room was spectacular! Staff was friendly and accommodating. i was given 10th floor and upgraded to a jr. suite. View was fantastic. Very comfortable for my two-night stay. Convenient neighborhood. Definitely will stay here again.
Dissappointed with room. Needs a serious refresh. Large water spots on ceiling from an obvious previous leak. Panel on HVAC fell off. Re: amenities. Dingy towels. In-room safe did not work and had to call for assistance. Could not figure out how
to operate the overly complicated radio.
All Staff members were great and belong in a 4 star hotel, which the Bentley is not.
I've been to NYC several times and, for the money, you're not going to find a nicer hotel. Only thing working against this place is it's location. Unless you're cabbing it everywhere, be prepared for at least a 10-15 minute walk to the nearest
Without the outstanding view of the bridge, we had a view of construction--which was better than the first room they gave us which was a wall. So I think the big draw was the views from the side of the hotel we were NOT on. Too bad. Otherwise, not
much in the area to see or do--but a fun outing for our son which is why we went in the first place.
The Bentley proved to be an excellent spot to venture into the New York City scene. We had a spacious corner small suite that was clean and relative spacious. Staff was always helpful. We'd recommend the Bentley.