Bentley Hotel ★★★★

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$126
avg/night
Rate and special offer based on
Check-in: Feb 28, 2016 Check-out: Mar 1, 2016

great

Would recommend Mon, Dec 21, 2015
room nice and clean. nice view. Great location and nice staff

| N/A Friends

5 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 5 /5
  • Hotel staff: 4 /5
  • Comfort: 5 /5
  • Location: 4 /5
  • Value: 4 /5

great place for business and pleasure. Excellent location!

Would recommend Mon, Dec 7, 2015
always a pleasure to stay at this Hotel. The internet is farmed out and can accommodate one device! I think that the access should be for the room and not one computer. My companion was not able to use her phone's wifi because of that. This is not a Hotel problem however I believe that a solution can/should be worked out with the provider in order to accommodate the client who pays much for the connection. I do and would recommend the Bentley to friends and family.

| Austin Business

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Poor Customer Service

Would not recommend Wed, Nov 18, 2015
I had a horrible stay in the hotel. The next door neighbor brought a lot of people in the room to have a party, they were so loud and out of control (shouting and banging of the walls) in the middle of the morning. I had to call the FD 4 times yet they did not stop. I went down personally to the FD around 300am and wanted to move to a quiet room but FD was not even apologetic and did not care about my request to move he just told me i will call the authorities.

| los angeles Singles

1 /5

Overall score
  • Amenities: 1 /5
  • Cleanliness: 3 /5
  • Hotel staff: 1 /5
  • Comfort: 1 /5
  • Location: 3 /5
  • Value: 3 /5

great location for a New York visit

Would recommend Mon, Nov 16, 2015
The rooms do not have enough electric outlets. I asked for an extension and was told repeatedly that I would get it but it never came! Still the Hotel is great and will stay again at the same location in a couple of weeks. The staff is very courteous and try to make your stay very pleasant. It is my favorite of the New York Hotels.

| Austin Business

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 4 /5

worst birthday ever

Would not recommend Tue, Sep 22, 2015
I stayed at this hotel PRIMARILY for the kosher steakhouse at this hotel. Not many kosher meat places are opened on Saturday nights after shabbat. I called this hotel before making my initial reservation to confirm the restaurant will be opened the next day on Saturday. They confirmed it will be open at 10pm. Great. I went online and booked my room asap. The next day when we arrived, i was told that the restaurant was closed for a private event. So i didnt have a birthday dinner. Thanks for ruining my birthday Bentley Hotel! And to top it all off, a random alarm clock in the room kept going off throughout the night. You guys are lucky i didnt throw it out the window

| N/A Couples

1 /5

Overall score
  • Amenities: 1 /5
  • Cleanliness: 4 /5
  • Hotel staff: 1 /5
  • Comfort: 3 /5
  • Location: 3 /5
  • Value: 3 /5

Bad Family and Friends Trip

Would not recommend Wed, Jul 29, 2015
I just want to say it is the worst hotel in NYC. I do not like the staff in the front desk. One of them is so unresponsible. Also,the phone in my room was broken. I can't dial any number.

| Oxford Family

2 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 3 /5
  • Hotel staff: 1 /5
  • Comfort: 3 /5
  • Location: 3 /5
  • Value: 2 /5

Excellent location for Sloan Kettering

Would recommend Sat, Jun 27, 2015
If you have an appointment at the hospital, you can walk. NO worries about parking. The staff was helpful and the rooms clean (but small). IF you stay two nights, you can sometimes get a discount.

| Point Pleasant Beach Couples

4 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 4 /5

Lovely hotel *****

Would recommend Wed, Jun 3, 2015
Lovely hotel, great location, brilliant service a great base for a weekend break to New York. Would highly recommend this hotel.

| N/A Couples

5 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 4 /5
  • Value: 5 /5

Small rooms, rip off on extras

Would not recommend Sat, May 2, 2015
Good looking hotel on far East side. Disappointed in size of room, lack of heat on a cool night. Very responsive staff as far as a room change and extra blanket delivery. This is the frst time I have seen a $2.50 charge for in- room Keurig use. This amenity has always been complimentary in my experience and I travel a lot!

| N/A Couples

3 /5

Overall score
  • Amenities: 2 /5
  • Cleanliness: 4 /5
  • Hotel staff: 3 /5
  • Comfort: 2 /5
  • Location: 3 /5
  • Value: 3 /5

Gorgeous hotel

Would recommend Fri, May 1, 2015
This is a gorgeous hotel! Room was beautiful and very comfortable. It was a pretty good deal for what I have paid for. The hotel does not have free WiFi tho. Also, it is about a ten-minute walk from the subway.

| Wellesley Couples

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 4 /5
  • Value: 5 /5