$134 Avg/night
Rate and special offer based on Check-in: Sep 1, 2014 Check-out: Sep 2, 2014

BEST WESTERN Convention Center Hotel

3 stars
522 W 38th Street, New York, NY 10018-1104
Hotel Overview
Reviewer score
3.2
out of 5
63 reviews
Great Memorial weekend

Very helpful staff. Breakfast area is small but they included a large variety for our meals. See full review

  • Ms organist
  • May 29, 2013
Good one clean and quiet,

Good one clean and quiet, The hotel was fine. esp, have good breakfast and near Megbus. See full review

  • sandy chen
  • Aug 3, 2014
Youll be a short walk away from Times Square, the Empire State Building, Central Park and more when you stay at this convenient and affordable non-smoking New York City Best Western hotel! Situated just a half block from New York City's Jacob Javits Convention Center, the BEST WESTERN Convention Center Hotel is ideal for business and leisure travelers alike. Hotel guests are able to walk to many of the shops and restaurants for which the Big Apple is known. Times Square, Penn Station, the Empire State Building and the Intrepid Sea, Air & Space Museum Complex are all less than a mile away. Guests can walk to world-class shopping on 5th Avenue or spend an evening enjoying a Broadway show at one of the many nearby theaters. Other attractions close to this New York City Best Western hotel include High Line Park, Radio City Music Hall, Rockefeller Center, St. Patrick's Cathedral and Chelsea Piers Sports. The BEST WESTERN Convention Center Hotel offers guests a home away from home while they explore the city. The property features 83 well-appointed guest rooms, each with clean and comfortable Tempur-Pedic mattresses, cable satellite television and high-speed Internet access. This non-smoking New York City hotel also offers a complimentary continental breakfast and business services. Our professional and friendly multilingual staff will gladly book guests for city tours. Ensure a memorable stay in the Big Apple when you contact the friendly staff at the BEST WESTERN Convention Center Hotel. Book today and save!

Hotel Map

40.7576 -73.9985
Area served
Trenton,, Queens, Newark,, Jamaica, Stanford,, Greenwich Connecticut
Nearby airports
(LGA), 8.00, MI, NE;
Area description
Downtown

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BEST WESTERN Convention Center Hotel Rooms

2 DOUBLE BEDS
2 DOUBLE BEDS,NOSMOKE,HI SPEED NET,COFFEMAKR,HAIR,IRON,CONTINENTAL BREAKFAST
2 DOUBLE BEDS
2 DOUBLE BEDS,SMOKING,HI SPEED NET,COFFEEMKR,HAIR,IRON,CONTINENTAL BREAKFAST
1 QUEEN BED
1 QUEEN BED,NOSMOKE,HI SPEED NET,COFFEMAKR,HAIR,IRON,CONTINENTAL BREAKFAST
1 QUEEN BED
1 QUEEN BED,SMOKING,HI SPEED NET,COFFEEMKR,HAIR,IRON,CONTINENTAL BREAKFAST
1 KING BED
1 KING BED,NOSMOKE,HI SPEED NET,COFFEMAKR,HAIR,IRON,CONTINENTAL BREAKFAST
2 DOUBLE BEDS
2 DOUBLE BEDS,MOBILITY ACC,COMMASSIST,BATHTUB,NSMK,CONTINENTAL BREAKFAST

Amenities

  • High-speed internet
  • Non Smoking
General
Air conditioned
Non Smoking
Free local telephone calls
Elevators
Ice machine
Activities
Golf
Dining
Continental breakfast
Coffee maker in room
Lounge
Services
24 hour front desk
Concierge desk
Security
Wake-up service
Multilingual
In-Room Safe
FAX
Copy service
Internet
High-speed internet
Accessibility
Accessible facilities
Wheel chair access
Room
Television with cable
Safe
AM/FM alarm clock
Hairdryer in room
Cribs available
Electronic door locks
Ironing board

Nearby points of interest

  • Jacob K. Javits Convention Center: 0.2 mi
  • Lion Theatre: 0.3 mi
  • New York Cruise Terminal-Manhattan Terminal: 0.3 mi
  • Port Authority Bus Terminal: 0.4 mi
  • Garment District: 0.4 mi
  • New York Times Building: 0.5 mi
  • West 30th Street Heliport: 0.5 mi
  • Lower West Side: 0.5 mi
  • Ripley’s Believe It or Not! Times Square: 0.5 mi
  • Intrepid Sea-Air-Space Museum: 0.5 mi
  • Al Hirschfeld Theatre: 0.5 mi
  • Madame Tussauds: 0.5 mi
  • Madison Square Garden: 0.5 mi
  • St. James Theatre: 0.5 mi
  • Nederlander Theatre: 0.6 mi
  • Jacob K. Javits Convention Center: 0.2 mi
  • Lion Theatre: 0.3 mi
  • New York Cruise Terminal-Manhattan Terminal: 0.3 mi
  • Port Authority Bus Terminal: 0.4 mi
  • Garment District: 0.4 mi
  • New York Times Building: 0.5 mi
  • West 30th Street Heliport: 0.5 mi
  • Lower West Side: 0.5 mi
  • Ripley’s Believe It or Not! Times Square: 0.5 mi
  • Intrepid Sea-Air-Space Museum: 0.5 mi
  • Al Hirschfeld Theatre: 0.5 mi
  • Madame Tussauds: 0.5 mi
  • Madison Square Garden: 0.5 mi
  • St. James Theatre: 0.5 mi
  • Nederlander Theatre: 0.6 mi
  • Ford Center For The Performing Arts: 0.6 mi
  • Foxwoods Theatre: 0.6 mi
  • John Golden Theatre: 0.6 mi
  • Imperial Theatre: 0.6 mi
  • American Airlines Theatre: 0.6 mi
  • Broadhurst Theatre: 0.6 mi
  • New Victory Theater: 0.6 mi
  • Helen Hayes Theatre: 0.6 mi
  • Majestic Theatre: 0.6 mi
  • Gerald Schoenfeld Theatre: 0.6 mi
  • Shubert Theatre: 0.6 mi
  • Wollman Memorial Rink: 0.6 mi
  • Music Box Theatre: 0.6 mi
  • Booth Theatre: 0.6 mi
  • Bernard B. Jacobs Theatre: 0.6 mi
  • Penn Station: 0.6 mi
  • Richard Rodgers Theatre: 0.6 mi
  • Theater District: 0.6 mi
  • Minskoff Theatre: 0.6 mi
  • Samuel J. Friedman Theatre: 0.6 mi
  • Worldwide Plaza: 0.7 mi
  • Lunt-Fontanne Theatre: 0.7 mi
  • Brooks Atkinson Theatre: 0.7 mi
  • Condé Nast Building: 0.7 mi
  • Macys: 0.7 mi
  • Ethel Barrymore Theatre: 0.7 mi
  • Lower Plaza: 0.7 mi
  • Longacre Theatre: 0.7 mi
  • Marquis Theatre: 0.7 mi
  • Walter Kerr Theatre: 0.7 mi

Dining

Gold Rush Bar & Grill
0.10 mile(s) from Gold Rush Bar & Grill, western style saloon, 12:00 Noon to 4:00 a.m.
Keen's Steakhouse
0.70 mile(s) from Keen's Steakhouse, steak, 12:00 Noon
ESPN Zone
0.50 mile(s) from ESPN Zone, American, 12:00 Noon to 12:00 p.m.
HK-Hell's Kitchen
0.20 mile(s) from HK-Hell's Kitchen, American, 7:00 a.m. to 3:00 a.m., Happy hour 4:00 p.m. to 7:00 p.m.
Manganaro's Hero Boy
0.20 mile(s) from Manganaro's Hero Boy, deli, Monday through Saturday 9:00 a.m. to 7:00 p.m. and Sunday 11:00 a.m. to 6:00 p.m.
Sardi's
0.70 mile(s) from Sardi's, Continental, 12:00 Noon to 10:00 p.m.
Carmine's
0.60 mile(s) from Carmine's, Italian, 11:00 a.m. to 10:00 p.m.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (63)

Ratings and reviews for BEST WESTERN Convention Center Hotel

Overall score

3.5 / 5
5.01.0
18 out of 63
Amenities:
3.2
Room cleanliness:
3.7
Hotel staff:
4
Room comfort:
3.1
Location:
3.4
Value:
3.7

78% would recommend to a friend.

Sort by:
Review of BEST WESTERN Convention Center Hotel

Reviewer score

4
5.01.0
sandy chen
lowell,MA
Aug 3, 2014

Good one clean and quiet,

Good one clean and quiet, The hotel was fine. esp, have good breakfast and near Megbus.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
3
Value:
5
Review of BEST WESTERN Convention Center Hotel

Reviewer score

4
5.01.0
Grandma Janis
Oakhurst, California
May 4, 2014

The Best Staff Ever!!!

Our family stopped for a short visit to NYCity on a return trip from Iceland. We made the most of the three days we were their with our two preteen Granddaughters, daughter and son-in-law. The staff helped direct our activities and were more than helpful with all our questions and requests. The staff shared stories with us about their family history and living in a big city. We felt very welcome and like more than just temporary clients. The hotel was basic but very clean and the location within walking distance of the more hectic tourist areas. The price was reasonable. Manager Mike and his assistant surprised us on our last day with a "special transportation" vehicle to take us to the airport in luxury! It made the whole trip especially memorable for our Granddaughters. I suggest everyone visit Mike and his Staff!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
3
Location:
4
Value:
4
Sightseeing tip: Short walk from hotel

For first time visitors, get passes for the" Hop on Hop Off" bus to get an overview of the City.

Review of BEST WESTERN Convention Center Hotel

Reviewer score

3
5.01.0
planner6
boston ma
Jan 23, 2014

family trip

good,just wish it was another block closer to time square.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
2
Value:
3
Review of BEST WESTERN Convention Center Hotel

Reviewer score

2
5.01.0
Ingrtw
New Hampshire
Jan 7, 2013

needs improvment

Streets nearby are run down and dirty , stairs were littered , staff was nice , no liner in trash cans in room .

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
4
Room comfort:
2
Location:
3
Value:
1
Review of BEST WESTERN Convention Center Hotel

Reviewer score

3
5.01.0
gillian zhu
gainesville
Dec 15, 2012

cheap and nice

but the service is just so so, but it is cheap. it has breakfast.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
4
Review of BEST WESTERN Convention Center Hotel

Reviewer score

2
5.01.0
black barbie
ex san jose
Oct 10, 2010

drt trip to big apple

two adults in small rooms,i did like the location was good. it was over price even for new york.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
2
Room comfort:
1
Location:
3
Value:
1
Review of BEST WESTERN Convention Center Hotel

Reviewer score

2
5.01.0
Anonymous
los angeles, CA
Jul 27, 2009

unbeatable location for the price

the room is small. it is very noisy not only from the neighbours but also from the outside. The environment around the hotel is horrible. There is a horse stable near around.So the ordor is terrible.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
4
Room comfort:
1
Location:
4
Value:
2
Review of BEST WESTERN Convention Center Hotel

Reviewer score

3
5.01.0
Anonymous
Springfield, MA
May 8, 2009

A good value for one night in New York

Hotel was clean. beds were very comfortable.Could not check in early. Too far to walk to Theater district. Breakfast was just OK. The price was right! Was able to book for just one weekend night! Would stay again to do an overnight in New York,

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
3
Room comfort:
5
Location:
2
Value:
5
Review of BEST WESTERN Convention Center Hotel

Reviewer score

5
5.01.0
Anonymous
West Haven
Jun 30, 2008

GREAT DEAL, VERY CLEAN

The Best Western Convention Center Hotel was a great deal, the two rooms I rented for my family were both very clean and both had ample space for the two double beds. I have stayed in NYC several times before and I think that this hotel room was the best over all buy in NY / because of its central location.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Sightseeing tip: Short walk from hotel

Times Square, 42nd st, and all of the sites in the city

Review of BEST WESTERN Convention Center Hotel

Reviewer score

1
5.01.0
Elfriede
Wien
Feb 20, 2014

Extrem kleine Zimmer

Wir hatten ein 3 Bettzimmer gebucht. Das Zimmer war extrem klein, der Kasten ging nur teilweise auf, da ein Bett davorstand. Der Kasten war nicht einmal für 2 Personen ausreichend groß. Nicht mal für 2 Personen würde dieses Zimmer bequem reichen. Es war relativ ruhig, da wir ein Zimmer in den Hof gewünscht und bekommen haben. Frühstück war O.K. - für den Preis kann man nichts besseres erwarten. Lage etwas zu abseits - kein vernünftiger Bus / U-Bahn in der Nähe - mind. 15 Minuten Gehzeit.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
4
Room comfort:
1
Location:
1
Value:
2
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