$104 Avg/night
Rate and special offer based on Check-in: Sep 7, 2015 Check-out: Sep 8, 2015

BEST WESTERN Convention Center Hotel

3 stars
View map of 522 W 38th Street, New York, NY 10018-1104

Hotel Overview

Reviewer score
2.9
out of 5
47 reviews
Great Location

This is an older hotel with rather small rooms and nothing fancy except a lot of choices for... See full review

  • Paesley
  • Aug 13, 2015
Excellent value

The location is good, but not perfect. The rooms are tiny, but comfortable. It's noisy. All that... See full review

  • Neal E.
  • May 2, 2015
Youll be a short walk away from Times Square, the Empire State Building, Central Park and more when you stay at this convenient and affordable non-smoking New York City Best Western hotel! Situated just a half block from New York City's Jacob Javits Convention Center, the BEST WESTERN Convention Center Hotel is ideal for business and leisure travelers alike. Hotel guests are able to walk to many of the shops and restaurants for which the Big Apple is known. Times Square, Penn Station, the Empire State Building and the Intrepid Sea, Air & Space Museum Complex are all less than a mile away. Guests can walk to world-class shopping on 5th Avenue or spend an evening enjoying a Broadway show at one of the many nearby theaters. Other attractions close to this New York City Best Western hotel include High Line Park, Radio City Music Hall, Rockefeller Center, St. Patrick's Cathedral and Chelsea Piers Sports. The BEST WESTERN Convention Center Hotel offers guests a home away from home while they explore the city. The property features 83 well-appointed guest rooms, each with clean and comfortable Tempur-Pedic mattresses, cable satellite television and high-speed Internet access. This non-smoking New York City hotel also offers a complimentary continental breakfast and business services. Our professional and friendly multilingual staff will gladly book guests for city tours. Ensure a memorable stay in the Big Apple when you contact the friendly staff at the BEST WESTERN Convention Center Hotel. Book today and save! Enjoy your stay!

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BEST WESTERN Convention Center Hotel Rooms

2 DOUBLE BEDS
2 DOUBLE BEDS,NOSMOKE,HI SPEED NET,COFFEMAKR,HAIR,IRON,CONTINENTAL BREAKFAST
2 DOUBLE BEDS
2 DOUBLE BEDS,SMOKING,HI SPEED NET,COFFEEMKR,HAIR,IRON,CONTINENTAL BREAKFAST
1 QUEEN BED
1 QUEEN BED,NOSMOKE,HI SPEED NET,COFFEMAKR,HAIR,IRON,CONTINENTAL BREAKFAST
1 QUEEN BED
1 QUEEN BED,SMOKING,HI SPEED NET,COFFEEMKR,HAIR,IRON,CONTINENTAL BREAKFAST
1 KING BED
1 KING BED,NOSMOKE,HI SPEED NET,COFFEMAKR,HAIR,IRON,CONTINENTAL BREAKFAST
2 DOUBLE BEDS
2 DOUBLE BEDS,MOBILITY ACC,COMMASSIST,BATHTUB,NSMK,CONTINENTAL BREAKFAST

Amenities

  • High-speed internet
  • Non Smoking
General
Air conditioned
Non Smoking
Free local telephone calls
Elevators
Ice machine
Activities
Golf
Dining
Continental breakfast
Coffee maker in room
Lounge
Services
24 hour front desk
Express checkout
Concierge desk
Security
Wake-up service
Multilingual
In-Room Safe
Copy service
Internet
High-speed internet
Accessibility
Accessible facilities
Wheel chair access
Room
Television with cable
Safe
AM/FM alarm clock
Hairdryer in room
Cribs available
Ironing board

Nearby points of interest

  • Jacob K. Javits Convention Center: 0.2 mi
  • Lion Theatre: 0.3 mi
  • New York Cruise Terminal-Manhattan Terminal: 0.3 mi
  • Port Authority Bus Terminal: 0.4 mi
  • Garment District: 0.4 mi
  • New York Times Building: 0.5 mi
  • West 30th Street Heliport: 0.5 mi
  • Lower West Side: 0.5 mi
  • Ripley’s Believe It or Not! Times Square: 0.5 mi
  • Intrepid Sea-Air-Space Museum: 0.5 mi
  • Al Hirschfeld Theatre: 0.5 mi
  • Madame Tussauds: 0.5 mi
  • St. James Theatre: 0.5 mi
  • Nederlander Theatre: 0.6 mi
  • Ford Center For The Performing Arts: 0.6 mi
  • Jacob K. Javits Convention Center: 0.2 mi
  • Lion Theatre: 0.3 mi
  • New York Cruise Terminal-Manhattan Terminal: 0.3 mi
  • Port Authority Bus Terminal: 0.4 mi
  • Garment District: 0.4 mi
  • New York Times Building: 0.5 mi
  • West 30th Street Heliport: 0.5 mi
  • Lower West Side: 0.5 mi
  • Ripley’s Believe It or Not! Times Square: 0.5 mi
  • Intrepid Sea-Air-Space Museum: 0.5 mi
  • Al Hirschfeld Theatre: 0.5 mi
  • Madame Tussauds: 0.5 mi
  • St. James Theatre: 0.5 mi
  • Nederlander Theatre: 0.6 mi
  • Ford Center For The Performing Arts: 0.6 mi
  • Foxwoods Theatre: 0.6 mi
  • John Golden Theatre: 0.6 mi
  • Imperial Theatre: 0.6 mi
  • American Airlines Theatre: 0.6 mi
  • Broadhurst Theatre: 0.6 mi
  • New Victory Theater: 0.6 mi
  • Helen Hayes Theatre: 0.6 mi
  • Majestic Theatre: 0.6 mi
  • Gerald Schoenfeld Theatre: 0.6 mi
  • Shubert Theatre: 0.6 mi
  • Wollman Memorial Rink: 0.6 mi
  • Music Box Theatre: 0.6 mi
  • Booth Theatre: 0.6 mi
  • Bernard B. Jacobs Theatre: 0.6 mi
  • Penn Station: 0.6 mi
  • Richard Rodgers Theatre: 0.6 mi
  • Theater District: 0.6 mi
  • Minskoff Theatre: 0.6 mi
  • Samuel J. Friedman Theatre: 0.6 mi
  • Worldwide Plaza: 0.7 mi
  • Lunt-Fontanne Theatre: 0.7 mi
  • Brooks Atkinson Theatre: 0.7 mi
  • Condé Nast Building: 0.7 mi
  • Macys: 0.7 mi
  • Ethel Barrymore Theatre: 0.7 mi
  • Lower Plaza: 0.7 mi
  • Longacre Theatre: 0.7 mi
  • Marquis Theatre: 0.7 mi
  • Walter Kerr Theatre: 0.7 mi
  • Eugene O'Neill Theatre: 0.7 mi

Dining

Manganaro's Hero Boy
0.20 mile(s) from Manganaro's Hero Boy, deli, Monday through Saturday 9:00 a.m. to 7:00 p.m. and Sunday 11:00 a.m. to 6:00 p.m.
Keen's Steakhouse
0.70 mile(s) from Keen's Steakhouse, steak, 12:00 Noon
Carmine's
0.60 mile(s) from Carmine's, Italian, 11:00 a.m. to 10:00 p.m.
Gold Rush Bar & Grill
0.10 mile(s) from Gold Rush Bar & Grill, western style saloon, 12:00 Noon to 4:00 a.m.
HK-Hell's Kitchen
0.20 mile(s) from HK-Hell's Kitchen, American, 7:00 a.m. to 3:00 a.m., Happy hour 4:00 p.m. to 7:00 p.m.
ESPN Zone
0.50 mile(s) from ESPN Zone, American, 12:00 Noon to 12:00 p.m.
Sardi's
0.70 mile(s) from Sardi's, Continental, 12:00 Noon to 10:00 p.m.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

Ratings and reviews for BEST WESTERN Convention Center Hotel

Overall score

2.6 / 5
5.01.0
19 out of 47
Amenities:
2.3
Cleanliness:
3.2
Hotel staff:
3.4
Comfort:
2.7
Location:
3.3
Value:
2.8

63% would recommend to a friend.

Sort by:
Review of BEST WESTERN Convention Center Hotel

Reviewer score

4
5.01.0
Paesley
Business
Snow Hill
Aug 13, 2015

Great Location

This is an older hotel with rather small rooms and nothing fancy except a lot of choices for breakfast. If you have to go to the Javitz center however, the location is great, just a short walk to and from. The neighborhood isn't much though. I had trouble with the internet and the front desk person was great coming to the room and testing it and calling the tech folks for help and it was back in minutes. There is a nice little grocery store a block away that has take out meals and plenty of other food and drink. Walking distance to a few nice restaurants too.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
4
Hotel staff:
5
Comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

Review of BEST WESTERN Convention Center Hotel

Reviewer score

4
5.01.0
Neal E.
Business
N/A
May 2, 2015

Excellent value

The location is good, but not perfect. The rooms are tiny, but comfortable. It's noisy. All that said, it's a fantastic deal and it's the best value I have seen in Manhattan hotels.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

Review of BEST WESTERN Convention Center Hotel

Reviewer score

2
5.01.0
Green Tech
Business
Rochester
Feb 23, 2015

Business

Stayed here on business...cheapest in the area but difficult to get around

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
2
Hotel staff:
2
Comfort:
1
Location:
1
Value:
1
Trip purpose:

Business

Review of BEST WESTERN Convention Center Hotel

Reviewer score

4
5.01.0
Theresa
Business
RHINEBECK
Feb 9, 2015

Great Hotel

Location was great, staff was very friendly and helpful. Room was very clean. Mattresses and pillows were super comfortable. Hotel was very quiet which was great for getting a good night's sleep! My only complaints were that they forgot to include conditioner in the bathroom (luckily I brought my own) and the bagels in the morning were hard as rocks. They had plenty of other food to choose from though. I would definitely stay here again and highly recommend this hotel to others.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

Clyde Frazier's Wine and Dine is right on the corner. Great food and atmosphere.

Review of BEST WESTERN Convention Center Hotel

Reviewer score

3
5.01.0
maduski
Business
Charlotte, NC
Jun 23, 2014

Decent hotel, decent price

I booked this trip very last minute, so I knew I would pay a little more. Overall, it was like the title of this review. Decent.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
3
Value:
2
Trip purpose:

Business

Review of BEST WESTERN Convention Center Hotel

Reviewer score

3
5.01.0
turtle neck
Business
My shell.
Jun 16, 2014

Javits stay.

Hotel was average - they were painting so it looks like improvements are happening. Perfect for someone attending a Javits show and just needs a place to sleep. 24 hours store around the corner for needs and a pretty good deli near by for food cheaper than the Javits overpriced fare. Nice folk at the front desk.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
3
Location:
3
Value:
2
Trip purpose:

Business

Review of BEST WESTERN Convention Center Hotel

Reviewer score

2
5.01.0
True to the King
Business
Chicago, IL
Jun 4, 2014

Cramped and spartan

Good location and relatively value pricing but small rooms and limited facitlies

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
2
Comfort:
2
Location:
4
Value:
3
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

TImes Square is awesome

Review of BEST WESTERN Convention Center Hotel

Reviewer score

3
5.01.0
MMNJ
Business
New Jersey
May 4, 2014

Non-recommendable

Waiting time at reception is unacceptable. A small size room & view from window is not great. It's just ok to sleep.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
4
Value:
2
Trip purpose:

Business

Review of BEST WESTERN Convention Center Hotel

Reviewer score

2
5.01.0
PJ Travel Organizer
Business
Roanoke, VA
Apr 11, 2014

Business Trip

We reserved 3 rooms for 3 days and there was a problem with each reservation. The hotel staff was not cooperative with helping solve the problems. The elevator didn't work several of the days and we had to walk up 9 floors. The lobby was torn up for remodeling. The breakfast was okay, but nothing special. The rooms were tiny. It was very close to the convention center - which was about the only good thing. The price of the room was too expensive for the service and size of the room that were received.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
1
Comfort:
3
Location:
4
Value:
1
Trip purpose:

Business

Money-saving tip: Long walk from hotel

If you can walk and save yourself a taxi ride, that is best, plus you might find something interesting on your walk.

Review of BEST WESTERN Convention Center Hotel

Reviewer score

1
5.01.0
jjd6980
Business
new jersey
Mar 12, 2014

skip

this place is terrible. do not stay, rude staff, not helpful at all....they rely on their proximity to the convention center as their main source of business, if it wasnt for that, there would be NO reason to stay

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
1
Hotel staff:
1
Comfort:
1
Location:
1
Value:
1
Trip purpose:

Business

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