$119 Avg/night
Rate and special offer based on Check-in: May 31, 2015 Check-out: Jun 1, 2015

BEST WESTERN Convention Center Hotel

3 stars
View map of 522 W 38th Street, New York, NY 10018-1104

Hotel Overview

Reviewer score
2.9
out of 5
54 reviews
Excellent value

The location is good, but not perfect. The rooms are tiny, but comfortable. It's noisy. All that... See full review

  • Neal E.
  • May 2, 2015
Great Hotel

Location was great, staff was very friendly and helpful. Room was very clean. Mattresses and... See full review

  • Theresa
  • Feb 9, 2015
Youll be a short walk away from Times Square, the Empire State Building, Central Park and more when you stay at this convenient and affordable non-smoking New York City Best Western hotel! Situated just a half block from New York City's Jacob Javits Convention Center, the BEST WESTERN Convention Center Hotel is ideal for business and leisure travelers alike. Hotel guests are able to walk to many of the shops and restaurants for which the Big Apple is known. Times Square, Penn Station, the Empire State Building and the Intrepid Sea, Air & Space Museum Complex are all less than a mile away. Guests can walk to world-class shopping on 5th Avenue or spend an evening enjoying a Broadway show at one of the many nearby theaters. Other attractions close to this New York City Best Western hotel include High Line Park, Radio City Music Hall, Rockefeller Center, St. Patrick's Cathedral and Chelsea Piers Sports. The BEST WESTERN Convention Center Hotel offers guests a home away from home while they explore the city. The property features 83 well-appointed guest rooms, each with clean and comfortable Tempur-Pedic mattresses, cable satellite television and high-speed Internet access. This non-smoking New York City hotel also offers a complimentary continental breakfast and business services. Our professional and friendly multilingual staff will gladly book guests for city tours. Ensure a memorable stay in the Big Apple when you contact the friendly staff at the BEST WESTERN Convention Center Hotel. Book today and save! Enjoy your stay!

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Reviewer score 3.9 out of 5
Reviewer score 4.1 out of 5

BEST WESTERN Convention Center Hotel Rooms

2 DOUBLE BEDS
2 DOUBLE BEDS,NOSMOKE,HI SPEED NET,COFFEMAKR,HAIR,IRON,CONTINENTAL BREAKFAST
2 DOUBLE BEDS
2 DOUBLE BEDS,SMOKING,HI SPEED NET,COFFEEMKR,HAIR,IRON,CONTINENTAL BREAKFAST
1 QUEEN BED
1 QUEEN BED,NOSMOKE,HI SPEED NET,COFFEMAKR,HAIR,IRON,CONTINENTAL BREAKFAST
1 QUEEN BED
1 QUEEN BED,SMOKING,HI SPEED NET,COFFEEMKR,HAIR,IRON,CONTINENTAL BREAKFAST
1 KING BED
1 KING BED,NOSMOKE,HI SPEED NET,COFFEMAKR,HAIR,IRON,CONTINENTAL BREAKFAST
2 DOUBLE BEDS
2 DOUBLE BEDS,MOBILITY ACC,COMMASSIST,BATHTUB,NSMK,CONTINENTAL BREAKFAST

Amenities

  • High-speed internet
  • Non Smoking
General
Air conditioned
Non Smoking
Free local telephone calls
Elevators
Ice machine
Activities
Golf
Dining
Continental breakfast
Coffee maker in room
Lounge
Services
24 hour front desk
Express checkout
Concierge desk
Security
Wake-up service
Multilingual
In-Room Safe
Copy service
Internet
High-speed internet
Accessibility
Accessible facilities
Wheel chair access
Room
Television with cable
Safe
AM/FM alarm clock
Hairdryer in room
Cribs available
Ironing board

Nearby points of interest

  • Jacob K. Javits Convention Center: 0.2 mi
  • Lion Theatre: 0.3 mi
  • New York Cruise Terminal-Manhattan Terminal: 0.3 mi
  • Port Authority Bus Terminal: 0.4 mi
  • Garment District: 0.4 mi
  • New York Times Building: 0.5 mi
  • West 30th Street Heliport: 0.5 mi
  • Lower West Side: 0.5 mi
  • Ripley’s Believe It or Not! Times Square: 0.5 mi
  • Intrepid Sea-Air-Space Museum: 0.5 mi
  • Al Hirschfeld Theatre: 0.5 mi
  • Madame Tussauds: 0.5 mi
  • St. James Theatre: 0.5 mi
  • Nederlander Theatre: 0.6 mi
  • Ford Center For The Performing Arts: 0.6 mi
  • Jacob K. Javits Convention Center: 0.2 mi
  • Lion Theatre: 0.3 mi
  • New York Cruise Terminal-Manhattan Terminal: 0.3 mi
  • Port Authority Bus Terminal: 0.4 mi
  • Garment District: 0.4 mi
  • New York Times Building: 0.5 mi
  • West 30th Street Heliport: 0.5 mi
  • Lower West Side: 0.5 mi
  • Ripley’s Believe It or Not! Times Square: 0.5 mi
  • Intrepid Sea-Air-Space Museum: 0.5 mi
  • Al Hirschfeld Theatre: 0.5 mi
  • Madame Tussauds: 0.5 mi
  • St. James Theatre: 0.5 mi
  • Nederlander Theatre: 0.6 mi
  • Ford Center For The Performing Arts: 0.6 mi
  • Foxwoods Theatre: 0.6 mi
  • John Golden Theatre: 0.6 mi
  • Imperial Theatre: 0.6 mi
  • American Airlines Theatre: 0.6 mi
  • Broadhurst Theatre: 0.6 mi
  • New Victory Theater: 0.6 mi
  • Helen Hayes Theatre: 0.6 mi
  • Majestic Theatre: 0.6 mi
  • Gerald Schoenfeld Theatre: 0.6 mi
  • Shubert Theatre: 0.6 mi
  • Wollman Memorial Rink: 0.6 mi
  • Music Box Theatre: 0.6 mi
  • Booth Theatre: 0.6 mi
  • Bernard B. Jacobs Theatre: 0.6 mi
  • Penn Station: 0.6 mi
  • Richard Rodgers Theatre: 0.6 mi
  • Theater District: 0.6 mi
  • Minskoff Theatre: 0.6 mi
  • Samuel J. Friedman Theatre: 0.6 mi
  • Worldwide Plaza: 0.7 mi
  • Lunt-Fontanne Theatre: 0.7 mi
  • Brooks Atkinson Theatre: 0.7 mi
  • Condé Nast Building: 0.7 mi
  • Macys: 0.7 mi
  • Ethel Barrymore Theatre: 0.7 mi
  • Lower Plaza: 0.7 mi
  • Longacre Theatre: 0.7 mi
  • Marquis Theatre: 0.7 mi
  • Walter Kerr Theatre: 0.7 mi
  • Eugene O'Neill Theatre: 0.7 mi

Dining

Manganaro's Hero Boy
0.20 mile(s) from Manganaro's Hero Boy, deli, Monday through Saturday 9:00 a.m. to 7:00 p.m. and Sunday 11:00 a.m. to 6:00 p.m.
Keen's Steakhouse
0.70 mile(s) from Keen's Steakhouse, steak, 12:00 Noon
Carmine's
0.60 mile(s) from Carmine's, Italian, 11:00 a.m. to 10:00 p.m.
Gold Rush Bar & Grill
0.10 mile(s) from Gold Rush Bar & Grill, western style saloon, 12:00 Noon to 4:00 a.m.
HK-Hell's Kitchen
0.20 mile(s) from HK-Hell's Kitchen, American, 7:00 a.m. to 3:00 a.m., Happy hour 4:00 p.m. to 7:00 p.m.
ESPN Zone
0.50 mile(s) from ESPN Zone, American, 12:00 Noon to 12:00 p.m.
Sardi's
0.70 mile(s) from Sardi's, Continental, 12:00 Noon to 10:00 p.m.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

Ratings and reviews for BEST WESTERN Convention Center Hotel

Overall score

2.9 / 5
5.01.0
54 out of 54
Amenities:
2.6
Cleanliness:
3.5
Hotel staff:
3.5
Comfort:
3.1
Location:
3.2
Value:
3.2

67% would recommend to a friend.

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Review of BEST WESTERN Convention Center Hotel

Reviewer score

5
5.01.0
Anonymous
Business
USA
Jun 24, 2007

Very Friendly

The staff was very friendly and very helpful. The neighborhood was a little scary. There was not a lot of people when walking to the hotel. There was a lot of buildings being built and the walk to time square smelt like urine. The hotel was awesome for the money. The rooms were small but who cares. It was clean new and the staff was friendly what else can you ask for! Very close walking distance to timesquare. Great place, I'd stay at again!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

Timesquare is within walking distance. About 4 blocks. There is no subway near the hotel. A taxi to Grand Centeral was only $6 so everything is very close!

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Review of BEST WESTERN Convention Center Hotel

Reviewer score

5
5.01.0
Ms organist
Business
Cleveland, Ohio
May 29, 2013

Great Memorial weekend

Very helpful staff. Breakfast area is small but they included a large variety for our meals.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

Make use of the tour packages if you want to see a lot of N.Y.

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Review of BEST WESTERN Convention Center Hotel

Reviewer score

5
5.01.0
Anonymous
Business
West Haven
Jun 30, 2008

GREAT DEAL, VERY CLEAN

The Best Western Convention Center Hotel was a great deal, the two rooms I rented for my family were both very clean and both had ample space for the two double beds. I have stayed in NYC several times before and I think that this hotel room was the best over all buy in NY / because of its central location.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

Times Square, 42nd st, and all of the sites in the city

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Review of BEST WESTERN Convention Center Hotel

Reviewer score

5
5.01.0
Anonymous
Business
USA
Jun 24, 2007

Very Friendly

The staff was very friendly and very helpful. The neighborhood was a little scary. There was not a lot of people when walking to the hotel. There was a lot of buildings being built and the walk to time square smelt like urine. The hotel was awesome for the money. The rooms were small but who cares. It was clean new and the staff was friendly what else can you ask for! Very close walking distance to timesquare. Great place, I'd stay at again!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

Timesquare is within walking distance. About 4 blocks. There is no subway near the hotel. A taxi to Grand Centeral was only $6 so everything is very close!

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Review of BEST WESTERN Convention Center Hotel

Reviewer score

4
5.01.0
Toni Tennent
Business
Brunswick, Georgia
Jan 1, 2014

Great Place to Visit

The hotel staff was first rate: courteous, friendly, and helpful. Breakfast choices were good and plentiful. The hotel is located close to Times Square, the Garment District, and near the Port Authority so there were many choices for transportation and restaurants within an easy walk. Our room was comfortable, with one of the best sleeping experiences we have had in many hotel rooms - comfortable bed, good temperature control. We would stay here again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
3
Value:
4
Trip purpose:

Business

Time-saving tip: Not Applicable

Download the NYC subway map on your smart phone - the subway system in New York is easy to use and very affordable with a Metro card--just try to avoid rush hour

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Review of BEST WESTERN Convention Center Hotel

Reviewer score

4
5.01.0
Grandma Janis
Business
Oakhurst, California
May 4, 2014

The Best Staff Ever!!!

Our family stopped for a short visit to NYCity on a return trip from Iceland. We made the most of the three days we were their with our two preteen Granddaughters, daughter and son-in-law. The staff helped direct our activities and were more than helpful with all our questions and requests. The staff shared stories with us about their family history and living in a big city. We felt very welcome and like more than just temporary clients. The hotel was basic but very clean and the location within walking distance of the more hectic tourist areas. The price was reasonable. Manager Mike and his assistant surprised us on our last day with a "special transportation" vehicle to take us to the airport in luxury! It made the whole trip especially memorable for our Granddaughters. I suggest everyone visit Mike and his Staff!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
5
Comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

For first time visitors, get passes for the" Hop on Hop Off" bus to get an overview of the City.

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Review of BEST WESTERN Convention Center Hotel

Reviewer score

4
5.01.0
Bhoney
Business
Boston, MA, USA
Oct 20, 2011

Good location, clean & simple

My fiance and I enjoyed our stay at the best western. Of course its nothing fancy, but it is clean and in a good location to Times Square and good shopping/restaurants. We walked everywhere from the hotel easily. It is located across from a pharmacy on one corner and a car garage on the other so the view isn't great, but we didn't mind.We would stay there again because you can't beat its price compaired to other hotels in that area.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
2
Value:
4
Trip purpose:

Business

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Review of BEST WESTERN Convention Center Hotel

Reviewer score

4
5.01.0
ew59
Business
Boston, MA, USA
Feb 21, 2012

Great economy stay close to Times Square

rooms are small but comfortable, hotel is clean and looks recently renovated. walls are very thin so you might get to hear your neighboors. there is a railway very close to hotel which makes it loud when the train is passing but it wasn't too bad at night though. just 10-15 min away from Times Square. Overall very good experience, will definitely come back

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

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Review of BEST WESTERN Convention Center Hotel

Reviewer score

4
5.01.0
Spike2012
Business
Seattle
Mar 6, 2012

Convenient Value near Javits

Convenient access to Javits and tunnel to New Jersey

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
4
Comfort:
3
Location:
5
Value:
5
Trip purpose:

Business

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Review of BEST WESTERN Convention Center Hotel

Reviewer score

4
5.01.0
Cramsi
Business
Denver, CO
May 29, 2012

Great Location

Nothing fancy, but good location for the price if you just need a place to come back to at night and sleep. Walking distance to Time's Square. There's also a drug store at the corner in case you forget or need something. Rooms are clean but a bit small. Staff was very friendly. Continental breakfast included eggs, waffle, cereal, toast, bagel, apple/orange/coffee, fruit...Overall had a good stay and would return.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

There are lots of restaurants and bars in the upper West side of Manhattan. A lot less crowded than Time's Square area.

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