$125 Avg/night
Rate and special offer based on Check-in: Dec 15, 2014 Check-out: Dec 18, 2014

BEST WESTERN Convention Center Hotel

3 stars
522 W 38th Street, New York, NY 10018-1104
Hotel Overview
Reviewer score
2.9
out of 5
44 reviews
Great Memorial weekend

Very helpful staff. Breakfast area is small but they included a large variety for our meals. See full review

  • Ms organist
  • May 29, 2013
Good one clean and quiet,

Good one clean and quiet, The hotel was fine. esp, have good breakfast and near Megbus. See full review

  • sandy chen
  • Aug 3, 2014
Youll be a short walk away from Times Square, the Empire State Building, Central Park and more when you stay at this convenient and affordable non-smoking New York City Best Western hotel! Situated just a half block from New York City's Jacob Javits Convention Center, the BEST WESTERN Convention Center Hotel is ideal for business and leisure travelers alike. Hotel guests are able to walk to many of the shops and restaurants for which the Big Apple is known. Times Square, Penn Station, the Empire State Building and the Intrepid Sea, Air & Space Museum Complex are all less than a mile away. Guests can walk to world-class shopping on 5th Avenue or spend an evening enjoying a Broadway show at one of the many nearby theaters. Other attractions close to this New York City Best Western hotel include High Line Park, Radio City Music Hall, Rockefeller Center, St. Patrick's Cathedral and Chelsea Piers Sports. The BEST WESTERN Convention Center Hotel offers guests a home away from home while they explore the city. The property features 83 well-appointed guest rooms, each with clean and comfortable Tempur-Pedic mattresses, cable satellite television and high-speed Internet access. This non-smoking New York City hotel also offers a complimentary continental breakfast and business services. Our professional and friendly multilingual staff will gladly book guests for city tours. Ensure a memorable stay in the Big Apple when you contact the friendly staff at the BEST WESTERN Convention Center Hotel. Book today and save!

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BEST WESTERN Convention Center Hotel Rooms

2 DOUBLE BEDS
2 DOUBLE BEDS,NOSMOKE,HI SPEED NET,COFFEMAKR,HAIR,IRON,CONTINENTAL BREAKFAST
2 DOUBLE BEDS
2 DOUBLE BEDS,SMOKING,HI SPEED NET,COFFEEMKR,HAIR,IRON,CONTINENTAL BREAKFAST
1 QUEEN BED
1 QUEEN BED,NOSMOKE,HI SPEED NET,COFFEMAKR,HAIR,IRON,CONTINENTAL BREAKFAST
1 QUEEN BED
1 QUEEN BED,SMOKING,HI SPEED NET,COFFEEMKR,HAIR,IRON,CONTINENTAL BREAKFAST
1 KING BED
1 KING BED,NOSMOKE,HI SPEED NET,COFFEMAKR,HAIR,IRON,CONTINENTAL BREAKFAST
2 DOUBLE BEDS
2 DOUBLE BEDS,MOBILITY ACC,COMMASSIST,BATHTUB,NSMK,CONTINENTAL BREAKFAST

Amenities

  • High-speed internet
  • Non Smoking
General
Air conditioned
Non Smoking
Free local telephone calls
Elevators
Ice machine
Activities
Golf
Dining
Continental breakfast
Coffee maker in room
Lounge
Services
24 hour front desk
Concierge desk
Security
Wake-up service
Multilingual
In-Room Safe
FAX
Copy service
Internet
High-speed internet
Accessibility
Accessible facilities
Wheel chair access
Room
Television with cable
Safe
AM/FM alarm clock
Hairdryer in room
Cribs available
Electronic door locks
Ironing board

Nearby points of interest

  • Jacob K. Javits Convention Center: 0.2 mi
  • Lion Theatre: 0.3 mi
  • New York Cruise Terminal-Manhattan Terminal: 0.3 mi
  • Port Authority Bus Terminal: 0.4 mi
  • Garment District: 0.4 mi
  • New York Times Building: 0.5 mi
  • West 30th Street Heliport: 0.5 mi
  • Lower West Side: 0.5 mi
  • Ripley’s Believe It or Not! Times Square: 0.5 mi
  • Intrepid Sea-Air-Space Museum: 0.5 mi
  • Al Hirschfeld Theatre: 0.5 mi
  • Madame Tussauds: 0.5 mi
  • St. James Theatre: 0.5 mi
  • Nederlander Theatre: 0.6 mi
  • Ford Center For The Performing Arts: 0.6 mi
  • Jacob K. Javits Convention Center: 0.2 mi
  • Lion Theatre: 0.3 mi
  • New York Cruise Terminal-Manhattan Terminal: 0.3 mi
  • Port Authority Bus Terminal: 0.4 mi
  • Garment District: 0.4 mi
  • New York Times Building: 0.5 mi
  • West 30th Street Heliport: 0.5 mi
  • Lower West Side: 0.5 mi
  • Ripley’s Believe It or Not! Times Square: 0.5 mi
  • Intrepid Sea-Air-Space Museum: 0.5 mi
  • Al Hirschfeld Theatre: 0.5 mi
  • Madame Tussauds: 0.5 mi
  • St. James Theatre: 0.5 mi
  • Nederlander Theatre: 0.6 mi
  • Ford Center For The Performing Arts: 0.6 mi
  • Foxwoods Theatre: 0.6 mi
  • John Golden Theatre: 0.6 mi
  • Imperial Theatre: 0.6 mi
  • American Airlines Theatre: 0.6 mi
  • Broadhurst Theatre: 0.6 mi
  • New Victory Theater: 0.6 mi
  • Helen Hayes Theatre: 0.6 mi
  • Majestic Theatre: 0.6 mi
  • Gerald Schoenfeld Theatre: 0.6 mi
  • Shubert Theatre: 0.6 mi
  • Wollman Memorial Rink: 0.6 mi
  • Music Box Theatre: 0.6 mi
  • Booth Theatre: 0.6 mi
  • Bernard B. Jacobs Theatre: 0.6 mi
  • Penn Station: 0.6 mi
  • Richard Rodgers Theatre: 0.6 mi
  • Theater District: 0.6 mi
  • Minskoff Theatre: 0.6 mi
  • Samuel J. Friedman Theatre: 0.6 mi
  • Worldwide Plaza: 0.7 mi
  • Lunt-Fontanne Theatre: 0.7 mi
  • Brooks Atkinson Theatre: 0.7 mi
  • Condé Nast Building: 0.7 mi
  • Macys: 0.7 mi
  • Ethel Barrymore Theatre: 0.7 mi
  • Lower Plaza: 0.7 mi
  • Longacre Theatre: 0.7 mi
  • Marquis Theatre: 0.7 mi
  • Walter Kerr Theatre: 0.7 mi
  • Eugene O'Neill Theatre: 0.7 mi

Dining

HK-Hell's Kitchen
0.20 mile(s) from HK-Hell's Kitchen, American, 7:00 a.m. to 3:00 a.m., Happy hour 4:00 p.m. to 7:00 p.m.
Sardi's
0.70 mile(s) from Sardi's, Continental, 12:00 Noon to 10:00 p.m.
Keen's Steakhouse
0.70 mile(s) from Keen's Steakhouse, steak, 12:00 Noon
Carmine's
0.60 mile(s) from Carmine's, Italian, 11:00 a.m. to 10:00 p.m.
ESPN Zone
0.50 mile(s) from ESPN Zone, American, 12:00 Noon to 12:00 p.m.
Manganaro's Hero Boy
0.20 mile(s) from Manganaro's Hero Boy, deli, Monday through Saturday 9:00 a.m. to 7:00 p.m. and Sunday 11:00 a.m. to 6:00 p.m.
Gold Rush Bar & Grill
0.10 mile(s) from Gold Rush Bar & Grill, western style saloon, 12:00 Noon to 4:00 a.m.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (44)

Ratings and reviews for BEST WESTERN Convention Center Hotel

Overall score

2.9 / 5
5.01.0
44 out of 44
Amenities:
2.6
Room cleanliness:
3.5
Hotel staff:
3.6
Room comfort:
3.1
Location:
3.2
Value:
3.2

68% would recommend to a friend.

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Review of BEST WESTERN Convention Center Hotel

Reviewer score

2
5.01.0
Ingrtw
Business
New Hampshire
Jan 7, 2013

needs improvment

Streets nearby are run down and dirty , stairs were littered , staff was nice , no liner in trash cans in room .

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
4
Room comfort:
2
Location:
3
Value:
1
Trip purpose:

Business

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Review of BEST WESTERN Convention Center Hotel

Reviewer score

3
5.01.0
gillian zhu
Business
gainesville
Dec 15, 2012

cheap and nice

but the service is just so so, but it is cheap. it has breakfast.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

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Review of BEST WESTERN Convention Center Hotel

Reviewer score

3
5.01.0
Raaachie
Business
San Francisco, California
Nov 30, 2012

Great for solo business traveler

Checking in and out was quick and the staff was friendly. It's 2 blocks from ninth street, which has a lot of dining options. Room isn't anything special. Everything you need for a smooth, quick business trip.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
5
Room comfort:
3
Location:
4
Value:
5
Trip purpose:

Business

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Review of BEST WESTERN Convention Center Hotel

Reviewer score

3
5.01.0
Teri Teacher
Business
Denver, CO
Nov 19, 2012

Good priced hotel

This was perfect for us, we spent little or no time in the hotel, but when we did, the facility was easy to get to, clean, and provided everything we needed.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
3
Value:
4
Trip purpose:

Business

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Thank you for your feedback!
Review of BEST WESTERN Convention Center Hotel

Reviewer score

4
5.01.0
Cramsi
Business
Denver, CO
May 29, 2012

Great Location

Nothing fancy, but good location for the price if you just need a place to come back to at night and sleep. Walking distance to Time's Square. There's also a drug store at the corner in case you forget or need something. Rooms are clean but a bit small. Staff was very friendly. Continental breakfast included eggs, waffle, cereal, toast, bagel, apple/orange/coffee, fruit...Overall had a good stay and would return.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

There are lots of restaurants and bars in the upper West side of Manhattan. A lot less crowded than Time's Square area.

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Review of BEST WESTERN Convention Center Hotel

Reviewer score

4
5.01.0
Spike2012
Business
Seattle
Mar 6, 2012

Convenient Value near Javits

Convenient access to Javits and tunnel to New Jersey

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
4
Room comfort:
3
Location:
5
Value:
5
Trip purpose:

Business

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Review of BEST WESTERN Convention Center Hotel

Reviewer score

4
5.01.0
ew59
Business
Boston, MA, USA
Feb 21, 2012

Great economy stay close to Times Square

rooms are small but comfortable, hotel is clean and looks recently renovated. walls are very thin so you might get to hear your neighboors. there is a railway very close to hotel which makes it loud when the train is passing but it wasn't too bad at night though. just 10-15 min away from Times Square. Overall very good experience, will definitely come back

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

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Review of BEST WESTERN Convention Center Hotel

Reviewer score

2
5.01.0
MACK D
Business
Northeast, PA
Jan 3, 2012

Decent for the price

New Year's Eve is going to be pricey in NYC and this certainly was the case here. Bare bones amenities, but in the city.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
2
Value:
2
Trip purpose:

Business

Money-saving tip: Short walk from hotel

Park in garage one block down 38th St. You'll save compared to the garage right next to the hotel.

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Review of BEST WESTERN Convention Center Hotel

Reviewer score

4
5.01.0
Bhoney
Business
Boston, MA, USA
Oct 20, 2011

Good location, clean & simple

My fiance and I enjoyed our stay at the best western. Of course its nothing fancy, but it is clean and in a good location to Times Square and good shopping/restaurants. We walked everywhere from the hotel easily. It is located across from a pharmacy on one corner and a car garage on the other so the view isn't great, but we didn't mind.We would stay there again because you can't beat its price compaired to other hotels in that area.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
2
Value:
4
Trip purpose:

Business

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Review of BEST WESTERN Convention Center Hotel

Reviewer score

3
5.01.0
Krishna
Business
NY
Sep 16, 2011

Overall OK

It is overall OK. But the hotel is in a shady area.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
1
Value:
3
Trip purpose:

Business

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