$129 Avg/night
Rate and special offer based on Check-in: Aug 9, 2015 Check-out: Aug 10, 2015

BEST WESTERN Convention Center Hotel

3 stars
View map of 522 W 38th Street, New York, NY 10018-1104

Hotel Overview

Ratings and reviews for BEST WESTERN Convention Center Hotel

Overall score

2.8 / 5
5.01.0
46 out of 46
Amenities:
2.5
Cleanliness:
3.4
Hotel staff:
3.5
Comfort:
3
Location:
3.1
Value:
3.1

65% would recommend to a friend.

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Review of BEST WESTERN Convention Center Hotel

Reviewer score

2
5.01.0
A Brit Abroad
Business
United Kingdom
Jun 5, 2013

Great Location For Javits But Very small

We stayed 8 days at this hotel. 4 days for a convention at the Javits which is just across the road so for the 4 days it was ideal for us. The worst thing about this is that there is a train (subway) right next to the hotel and for some reason the trains HAVE TO Honk when they pass this spot. It was strange as you would hear this massive honking noise ever 30 mins or so. The breakfast area was crawling with ANTS which was not nice too. The breakfast overall was good - basic but good the ANTS were a chronic problem daily. There was only one lift for the whole hotel and on more then one occasion I found myself having to wait for the 2nd round - The last few days I just used the stairs. The subway was a bit of a trek, however you can catch the over ground bus from the next block. The plus point about the hotel was that it has Wifi and it worked and was fast. Overall I would recommend this hotel if your going to use the Javits centre - otherwise I would probably try another hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
2
Comfort:
2
Location:
4
Value:
1
Trip purpose:

Business

Time-saving tip: Short walk from hotel

you can catch an over ground bus into the busy manhatten area from one block awat

Review of BEST WESTERN Convention Center Hotel

Reviewer score

5
5.01.0
Ms organist
Business
Cleveland, Ohio
May 29, 2013

Great Memorial weekend

Very helpful staff. Breakfast area is small but they included a large variety for our meals.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

Make use of the tour packages if you want to see a lot of N.Y.

Review of BEST WESTERN Convention Center Hotel

Reviewer score

3
5.01.0
Andy and wife on weekend
Business
Ontario, Canada
Apr 24, 2013

Appropriate for short stay

The hotel is close to Times Square and it is easy to move to Manhattan Midtown. Rooms are small but comfortable. Noise from the corridor and the train is not nice. The rates are not a bargain.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
3
Value:
1
Trip purpose:

Business

Sightseeing tip: Long walk from hotel

The ferry from Brooklyn Bridge to Manhattan Midtown offers a nice view. Maybe it is not stable enough for some photos.

Review of BEST WESTERN Convention Center Hotel

Reviewer score

1
5.01.0
betito
Business
Los Angeles, CA
Apr 10, 2013

bad place to stay in

hi It is a right place for not a long distance from the mayor attractions in New York City but unfortunately cleaness is terrible... smells terrible all the hotel... the people at the front desk they are brute and have no respect for the tourist, meanwhile they can get your money off it doesn´t matter how... I personally don´t recomend this place at all.. I would prefer to play a litte more and be closer to downtown in a safest and nicest place with clean rooms....

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
1
Hotel staff:
1
Comfort:
1
Location:
3
Value:
1
Trip purpose:

Business

Entertainment tip: Short walk from hotel

it is not far away from the main attractions but the area at the hotel is dark at night and looks unsafe

Review of BEST WESTERN Convention Center Hotel

Reviewer score

4
5.01.0
Ruda Alves
Business
Rio de Janeiro
Feb 26, 2013

Very good for the price!

Location good, but you have to walk at least 3 blocks untill subway, stores, restaurants, and etc. The room is small but enought for few days. Breakfast very honest, and the workers very nice. In my opinion is a hotel tahn can cost between 90 untill 110 US.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
4
Hotel staff:
3
Comfort:
3
Location:
2
Value:
4
Trip purpose:

Business

Review of BEST WESTERN Convention Center Hotel

Reviewer score

1
5.01.0
Business forever
Business
Dallas, TX
Jan 21, 2013

Not a good stay

This hotels makes Best Western's look very very bad

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
1
Hotel staff:
1
Comfort:
1
Location:
3
Value:
2
Trip purpose:

Business

Review of BEST WESTERN Convention Center Hotel

Reviewer score

2
5.01.0
Ingrtw
Business
New Hampshire
Jan 7, 2013

needs improvment

Streets nearby are run down and dirty , stairs were littered , staff was nice , no liner in trash cans in room .

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
2
Hotel staff:
4
Comfort:
2
Location:
3
Value:
1
Trip purpose:

Business

Review of BEST WESTERN Convention Center Hotel

Reviewer score

3
5.01.0
Raaachie
Business
San Francisco, California
Nov 30, 2012

Great for solo business traveler

Checking in and out was quick and the staff was friendly. It's 2 blocks from ninth street, which has a lot of dining options. Room isn't anything special. Everything you need for a smooth, quick business trip.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
5
Comfort:
3
Location:
4
Value:
5
Trip purpose:

Business

Review of BEST WESTERN Convention Center Hotel

Reviewer score

3
5.01.0
Teri Teacher
Business
Denver, CO
Nov 19, 2012

Good priced hotel

This was perfect for us, we spent little or no time in the hotel, but when we did, the facility was easy to get to, clean, and provided everything we needed.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
3
Value:
4
Trip purpose:

Business

Review of BEST WESTERN Convention Center Hotel

Reviewer score

4
5.01.0
Cramsi
Business
Denver, CO
May 29, 2012

Great Location

Nothing fancy, but good location for the price if you just need a place to come back to at night and sleep. Walking distance to Time's Square. There's also a drug store at the corner in case you forget or need something. Rooms are clean but a bit small. Staff was very friendly. Continental breakfast included eggs, waffle, cereal, toast, bagel, apple/orange/coffee, fruit...Overall had a good stay and would return.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

There are lots of restaurants and bars in the upper West side of Manhattan. A lot less crowded than Time's Square area.

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