$166 Avg/night
Rate and special offer based on Check-in: Oct 13, 2014 Check-out: Oct 14, 2014

BEST WESTERN Convention Center Hotel

3 stars
522 W 38th Street, New York, NY 10018-1104
Hotel Overview
Reviewer score
3.0
out of 5
43 reviews
Great Memorial weekend

Very helpful staff. Breakfast area is small but they included a large variety for our meals. See full review

  • Ms organist
  • May 29, 2013
Good one clean and quiet,

Good one clean and quiet, The hotel was fine. esp, have good breakfast and near Megbus. See full review

  • sandy chen
  • Aug 3, 2014
Youll be a short walk away from Times Square, the Empire State Building, Central Park and more when you stay at this convenient and affordable non-smoking New York City Best Western hotel! Situated just a half block from New York City's Jacob Javits Convention Center, the BEST WESTERN Convention Center Hotel is ideal for business and leisure travelers alike. Hotel guests are able to walk to many of the shops and restaurants for which the Big Apple is known. Times Square, Penn Station, the Empire State Building and the Intrepid Sea, Air & Space Museum Complex are all less than a mile away. Guests can walk to world-class shopping on 5th Avenue or spend an evening enjoying a Broadway show at one of the many nearby theaters. Other attractions close to this New York City Best Western hotel include High Line Park, Radio City Music Hall, Rockefeller Center, St. Patrick's Cathedral and Chelsea Piers Sports. The BEST WESTERN Convention Center Hotel offers guests a home away from home while they explore the city. The property features 83 well-appointed guest rooms, each with clean and comfortable Tempur-Pedic mattresses, cable satellite television and high-speed Internet access. This non-smoking New York City hotel also offers a complimentary continental breakfast and business services. Our professional and friendly multilingual staff will gladly book guests for city tours. Ensure a memorable stay in the Big Apple when you contact the friendly staff at the BEST WESTERN Convention Center Hotel. Book today and save!

Hotel Map

40.7576 -73.9985
Area served
Trenton,, Queens, Newark,, Jamaica, Stanford,, Greenwich Connecticut
Nearby airports
(LGA), 8.00, MI, NE;
Area description
Downtown

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BEST WESTERN Convention Center Hotel Rooms

2 DOUBLE BEDS
2 DOUBLE BEDS,NOSMOKE,HI SPEED NET,COFFEMAKR,HAIR,IRON,CONTINENTAL BREAKFAST
2 DOUBLE BEDS
2 DOUBLE BEDS,SMOKING,HI SPEED NET,COFFEEMKR,HAIR,IRON,CONTINENTAL BREAKFAST
1 QUEEN BED
1 QUEEN BED,NOSMOKE,HI SPEED NET,COFFEMAKR,HAIR,IRON,CONTINENTAL BREAKFAST
1 QUEEN BED
1 QUEEN BED,SMOKING,HI SPEED NET,COFFEEMKR,HAIR,IRON,CONTINENTAL BREAKFAST
1 KING BED
1 KING BED,NOSMOKE,HI SPEED NET,COFFEMAKR,HAIR,IRON,CONTINENTAL BREAKFAST
2 DOUBLE BEDS
2 DOUBLE BEDS,MOBILITY ACC,COMMASSIST,BATHTUB,NSMK,CONTINENTAL BREAKFAST

Amenities

  • High-speed internet
  • Non Smoking
General
Air conditioned
Non Smoking
Free local telephone calls
Elevators
Ice machine
Activities
Golf
Dining
Continental breakfast
Coffee maker in room
Lounge
Services
24 hour front desk
Concierge desk
Security
Wake-up service
Multilingual
In-Room Safe
FAX
Copy service
Internet
High-speed internet
Accessibility
Accessible facilities
Wheel chair access
Room
Television with cable
Safe
AM/FM alarm clock
Hairdryer in room
Cribs available
Electronic door locks
Ironing board

Nearby points of interest

  • Jacob K. Javits Convention Center: 0.2 mi
  • Lion Theatre: 0.3 mi
  • New York Cruise Terminal-Manhattan Terminal: 0.3 mi
  • Port Authority Bus Terminal: 0.4 mi
  • Garment District: 0.4 mi
  • New York Times Building: 0.5 mi
  • West 30th Street Heliport: 0.5 mi
  • Lower West Side: 0.5 mi
  • Ripley’s Believe It or Not! Times Square: 0.5 mi
  • Intrepid Sea-Air-Space Museum: 0.5 mi
  • Al Hirschfeld Theatre: 0.5 mi
  • Madame Tussauds: 0.5 mi
  • Madison Square Garden: 0.5 mi
  • St. James Theatre: 0.5 mi
  • Nederlander Theatre: 0.6 mi
  • Jacob K. Javits Convention Center: 0.2 mi
  • Lion Theatre: 0.3 mi
  • New York Cruise Terminal-Manhattan Terminal: 0.3 mi
  • Port Authority Bus Terminal: 0.4 mi
  • Garment District: 0.4 mi
  • New York Times Building: 0.5 mi
  • West 30th Street Heliport: 0.5 mi
  • Lower West Side: 0.5 mi
  • Ripley’s Believe It or Not! Times Square: 0.5 mi
  • Intrepid Sea-Air-Space Museum: 0.5 mi
  • Al Hirschfeld Theatre: 0.5 mi
  • Madame Tussauds: 0.5 mi
  • Madison Square Garden: 0.5 mi
  • St. James Theatre: 0.5 mi
  • Nederlander Theatre: 0.6 mi
  • Ford Center For The Performing Arts: 0.6 mi
  • Foxwoods Theatre: 0.6 mi
  • John Golden Theatre: 0.6 mi
  • Imperial Theatre: 0.6 mi
  • American Airlines Theatre: 0.6 mi
  • Broadhurst Theatre: 0.6 mi
  • New Victory Theater: 0.6 mi
  • Helen Hayes Theatre: 0.6 mi
  • Majestic Theatre: 0.6 mi
  • Gerald Schoenfeld Theatre: 0.6 mi
  • Shubert Theatre: 0.6 mi
  • Wollman Memorial Rink: 0.6 mi
  • Music Box Theatre: 0.6 mi
  • Booth Theatre: 0.6 mi
  • Bernard B. Jacobs Theatre: 0.6 mi
  • Penn Station: 0.6 mi
  • Richard Rodgers Theatre: 0.6 mi
  • Theater District: 0.6 mi
  • Minskoff Theatre: 0.6 mi
  • Samuel J. Friedman Theatre: 0.6 mi
  • Worldwide Plaza: 0.7 mi
  • Lunt-Fontanne Theatre: 0.7 mi
  • Brooks Atkinson Theatre: 0.7 mi
  • Condé Nast Building: 0.7 mi
  • Macys: 0.7 mi
  • Ethel Barrymore Theatre: 0.7 mi
  • Lower Plaza: 0.7 mi
  • Longacre Theatre: 0.7 mi
  • Marquis Theatre: 0.7 mi
  • Walter Kerr Theatre: 0.7 mi

Dining

Gold Rush Bar & Grill
0.10 mile(s) from Gold Rush Bar & Grill, western style saloon, 12:00 Noon to 4:00 a.m.
Keen's Steakhouse
0.70 mile(s) from Keen's Steakhouse, steak, 12:00 Noon
ESPN Zone
0.50 mile(s) from ESPN Zone, American, 12:00 Noon to 12:00 p.m.
HK-Hell's Kitchen
0.20 mile(s) from HK-Hell's Kitchen, American, 7:00 a.m. to 3:00 a.m., Happy hour 4:00 p.m. to 7:00 p.m.
Manganaro's Hero Boy
0.20 mile(s) from Manganaro's Hero Boy, deli, Monday through Saturday 9:00 a.m. to 7:00 p.m. and Sunday 11:00 a.m. to 6:00 p.m.
Sardi's
0.70 mile(s) from Sardi's, Continental, 12:00 Noon to 10:00 p.m.
Carmine's
0.60 mile(s) from Carmine's, Italian, 11:00 a.m. to 10:00 p.m.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (43)

Ratings and reviews for BEST WESTERN Convention Center Hotel

Overall score

3 / 5
5.01.0
43 out of 43
Amenities:
2.6
Room cleanliness:
3.5
Hotel staff:
3.6
Room comfort:
3.1
Location:
3.2
Value:
3.2

67% would recommend to a friend.

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Review of BEST WESTERN Convention Center Hotel

Reviewer score

4
5.01.0
Spike2012
Business
Seattle
Mar 6, 2012

Convenient Value near Javits

Convenient access to Javits and tunnel to New Jersey

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
4
Room comfort:
3
Location:
5
Value:
5
Trip purpose:

Business

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Review of BEST WESTERN Convention Center Hotel

Reviewer score

4
5.01.0
sandy chen
lowell,MA
Aug 3, 2014

Good one clean and quiet,

Good one clean and quiet, The hotel was fine. esp, have good breakfast and near Megbus.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
3
Value:
5
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Review of BEST WESTERN Convention Center Hotel

Reviewer score

3
5.01.0
maduski
Business
Charlotte, NC
Jun 23, 2014

Decent hotel, decent price

I booked this trip very last minute, so I knew I would pay a little more. Overall, it was like the title of this review. Decent.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
3
Value:
2
Trip purpose:

Business

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Review of BEST WESTERN Convention Center Hotel

Reviewer score

3
5.01.0
turtle neck
Business
My shell.
Jun 16, 2014

Javits stay.

Hotel was average - they were painting so it looks like improvements are happening. Perfect for someone attending a Javits show and just needs a place to sleep. 24 hours store around the corner for needs and a pretty good deli near by for food cheaper than the Javits overpriced fare. Nice folk at the front desk.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
3
Value:
2
Trip purpose:

Business

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Review of BEST WESTERN Convention Center Hotel

Reviewer score

2
5.01.0
True to the King
Business
Chicago, IL
Jun 4, 2014

Cramped and spartan

Good location and relatively value pricing but small rooms and limited facitlies

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
2
Room comfort:
2
Location:
4
Value:
3
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

TImes Square is awesome

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Review of BEST WESTERN Convention Center Hotel

Reviewer score

3
5.01.0
jkyggluhliug
ohio
May 16, 2014

mini vacation

Went to NYC to see a broadway play and sight see. the hotel lobby was under construction while we were there. the room was a tad small but we were not in the room much so that was okay. the parking garage right next door is very expensive though. 50 dollars for 24 hours!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
2
Location:
2
Value:
3
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Review of BEST WESTERN Convention Center Hotel

Reviewer score

3
5.01.0
jnlew6
DMV
May 5, 2014

overpriced but serviceable

I know I paid a premium as I reserved the room at the last minute, and there was a large convention at the Javits Convention Center (1 block away). The room served its purpose; a place to rest, but with a roach visitor in the shower. Under lots of lobby renovations so 1 elevator isn't functional, and there are tarps hanging to separate construction space from the main desk. Simple breakfast free every morning in the dining room.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
3
Value:
3
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Review of BEST WESTERN Convention Center Hotel

Reviewer score

4
5.01.0
Grandma Janis
Oakhurst, California
May 4, 2014

The Best Staff Ever!!!

Our family stopped for a short visit to NYCity on a return trip from Iceland. We made the most of the three days we were their with our two preteen Granddaughters, daughter and son-in-law. The staff helped direct our activities and were more than helpful with all our questions and requests. The staff shared stories with us about their family history and living in a big city. We felt very welcome and like more than just temporary clients. The hotel was basic but very clean and the location within walking distance of the more hectic tourist areas. The price was reasonable. Manager Mike and his assistant surprised us on our last day with a "special transportation" vehicle to take us to the airport in luxury! It made the whole trip especially memorable for our Granddaughters. I suggest everyone visit Mike and his Staff!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
3
Location:
4
Value:
4
Sightseeing tip: Short walk from hotel

For first time visitors, get passes for the" Hop on Hop Off" bus to get an overview of the City.

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Review of BEST WESTERN Convention Center Hotel

Reviewer score

3
5.01.0
MMNJ
Business
New Jersey
May 4, 2014

Non-recommendable

Waiting time at reception is unacceptable. A small size room & view from window is not great. It's just ok to sleep.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
2
Trip purpose:

Business

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Review of BEST WESTERN Convention Center Hotel

Reviewer score

2
5.01.0
PJ Travel Organizer
Business
Roanoke, VA
Apr 11, 2014

Business Trip

We reserved 3 rooms for 3 days and there was a problem with each reservation. The hotel staff was not cooperative with helping solve the problems. The elevator didn't work several of the days and we had to walk up 9 floors. The lobby was torn up for remodeling. The breakfast was okay, but nothing special. The rooms were tiny. It was very close to the convention center - which was about the only good thing. The price of the room was too expensive for the service and size of the room that were received.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
1
Room comfort:
3
Location:
4
Value:
1
Trip purpose:

Business

Money-saving tip: Long walk from hotel

If you can walk and save yourself a taxi ride, that is best, plus you might find something interesting on your walk.

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Review of BEST WESTERN Convention Center Hotel

Reviewer score

1
5.01.0
jjd6980
Business
new jersey
Mar 12, 2014

skip

this place is terrible. do not stay, rude staff, not helpful at all....they rely on their proximity to the convention center as their main source of business, if it wasnt for that, there would be NO reason to stay

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
1
Value:
1
Trip purpose:

Business

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