Hotel Overview
Reviewer score
3.0
out of 5
51 reviews
Cabins? I think not.

Swiss Acres Inn is an older motel that needs a lot of updating. After getting our room for $75.00... See full review

  • Winter travelers
  • Mar 1, 2011
Not bad ... But not good either

I stayed in the standard room. There were friendly employees. Cozy room, but almost too cozy. ... See full review

  • P-Ski
  • Feb 28, 2011
Cozy and affordable mtn inn- AAA- cabins- suites- air conditioned- htd indr pool- seasonal outdr pool- free full breakfast- restaurant- lounge- fitness ctr- hot tub- cable tv- free high-speed Internet- pets allowed- meeting room Hotel is 135 miles N of Albany

Swiss Acres Inn Rooms

Cabin - Queen-Dbl Loft-Murphy-So
Rustic Cabins sit on a small knoll with unrestricted panoramic views of the entire Adirondack mountain chain centered on Whiteface Mountain. These bright and cheery cabins have a private bedroom with a Queen bed, sleeping loft with a double bed, a Murphy
Standard Room - 2 Doubles
Cozy standard rooms on ground level with two double beds. Breathtaking Adirondack views. Desk, cable TV, and air conditioning. Full bathroom with vanity area. Adirondack lobby with fireplace and plenty of seating. A Full restaurant on site with a poo
Standard Room - Queen Only
Cozy standard rooms few on ground level. Breath taking Adirondack views. One Queen Bed, desk, cable TV, and air conditioning. Full bathroom with vanity area. Adirondack lobby with fireplace and plenty of seating. A Full restaurant on site with a pool
Standard Room - Queen/Single
Cozy standard rooms with one queen bed and one single bed. Breath taking Adirondack views. Desk, cable TV, and air conditioning. Full bathroom with vanity area. Adirondack lobby with fireplace and plenty of seating. A full restaurant on site with a po
Standard Room Double/Single
Cozy standard rooms with one double bed and one single bed. Breath taking Adirondack views. Desk cable TV, and air conditioning. Full bathroom with vanity area. Adirondack lobby with fireplace and plenty of seating. A full restaurant on site with a po
Suite - 2 Dbl & Bunks & Sofa Bed
Affordable one bedroom suite with a full kitchenette. A separate bedroom features two double beds. The main room has a set of bunk beds and a sofa bed. The kitchenette has a two burner stove top, small refrigerator, microwave, coffee pot, toaster, pot
Suite 2 DBL-Single-Sofa Bed
Affordable one bedroom suite with 2 doubles in a private bedroom and a full kitchenette. The main room has a single bed and a sofa bed. The kitchenette has a two burner stove top, small refrigerator, microwave, coffee pot, toaster, pots, pans, silverwar
Whiteface Suite
The Whiteface Suite, the largest of our rooms, is named for its unparalleled view of Whiteface Mountain. This elite room has a total square footage of 1800 square feet and cathedral ceilings, giving it a spacious feel. The Whiteface Suite comfortably s

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Hotel Map

Area description
City Center

Amenities

  • Bar/Lounge
  • Fitness center
  • Fitness center or spa
  • Free parking
  • Meeting/Banquet Facilities
  • Parking
  • Pool
  • Restaurant
  • Telephone
  • Television with Cable

Dining

Pasta La Vista
Serving Italian and American

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz

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Guest Reviews (51)

Ratings and reviews for Swiss Acres Inn

Overall score

3 / 5
51 out of 51
Amenities:
2.6
Room cleanliness:
3.4
Hotel staff:
3.7
Room comfort:
3.1
Location:
3.9
Value:
3.3

55% would recommend to a friend.

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Review of Swiss Acres Inn

Reviewer score

2
Winter travelers
Schenectady NY
Mar 1, 2011

Cabins? I think not.

Swiss Acres Inn is an older motel that needs a lot of updating. After getting our room for $75.00 a night we pulled in to see a "walk ins- $58.00" sign. Always a great feeling to know you overpaid. After checking in at approximately 8:15pm hurried to grab a bite to eat at the hotel restaurant. Food was overpriced and didn't seem like any care was put into its preparation. Proceeded to our room where we discovered 2 double beds a sink and a bathroom- very small rooms. Walls were thin and heard everything happening around us. Overall a basic hotel that definitely needs updating.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
3
Room comfort:
1
Location:
3
Value:
2
Sightseeing tip: Short drive from hotel

Was 5 minutes from Main Street

Review of Swiss Acres Inn

Reviewer score

2
P-Ski
Penn Yan, NY
Feb 28, 2011

Not bad ... But not good either

I stayed in the standard room. There were friendly employees. Cozy room, but almost too cozy. There wasn't much room for me to drop my gear and get my wet shoes off without getting the rest of the carpet wet. I was there for work/skiing and my first day there we got dumped on with snow. The parking area wasn't plowed when I got back after skiing and couldn't get into the Inn. I had to park in a random parking area and walk back to my room. And too far to walk into town in a blizzard so I was stranded in my room. For $10/night more I would have stayed somewhere else.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
3
Review of Swiss Acres Inn

Reviewer score

1
Jazzer
upstate NY
Feb 27, 2011

the worst....

the worst.....No mixing words here, it was a dump. Maybe 30 years ago it might have been a cute place to stay. Needs a lot attention to say the least. It is falling apart and hasn't seen a coat of paint in years. The rooms were dirty and the lobby and bar/dining area hadn't been vacuumed in many, many days. The website does not in any way reflect the conditions of the hotel. There is not a free full breakfast, and there is no fitness center. Stay away, there are many other places in the area to choose from that are far more worth the money. We travel very frequently and this is the worst hotel we have ever stayed in.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
3
Value:
1
Review of Swiss Acres Inn

Reviewer score

1
frequent traveler
new york
Feb 14, 2011

Aweful nasty rat trap

My boyfriend and i went skiing. Found this hotel with 3 star rating and couldnt wait to get there. We are NOT very picky, however, this was one of the worst experiences I have had for the money we paid. We got a deal for 100 bucks a night. When i got there the walk in rate was 60. The room we originally got was small, dirty, non-smoking in a back building competely smoked through. TV was not working. I figured for 100 a night at least the TV should work. We complained. Natually for a 100 dollars a night. The put us in a room even smaller and dirtier and smellier. After a longer conversation, they moved us to a biger room in the main building. it was late, we just went to bed. In the morning, "hot full breakfast" was 3 dollar coupon for scrambled eggs and white toast, anything esle you had to buy, served by a woman with long FILTHY loose hair who clearly has not showered in weeks. I am not squemish, but i could not eat. That woman should NOT be handling food. I beleive she is also the bartender... Gross. After a full day of sking we got back to the room, and it was not made up. We felt that for 100 dollars a night, they can at least make the bed. I am not even going to mention the filthy floors. We saw the room for the first time in day light. AS i was making the bed, i saw the fleece covers we slept under the night before. 2 covers with what i hope was vomit and NOT other bodily fluids on them. Thats when he and I both lost it. We took the covers and went to front desk. There we were met by a "manager" - a girl who agreed with us that this was nasty. We obviously vented our frustration that the service we are getting is most defintely not worth 210 dollars we paid for a weekend. We said the room is filthy, not made up, and we are sleeping on only god knows what. She was so rude. Told me that it was my decision to pay this much money. That she has "corrected the problem" by giving us clean covers and yelling at some boy for not making up the room. That she cant do more then that. She insisted that this hot breakfast is NOT false advertising. Basically customer service in its glory. [*].. I would reach out to the hotel owner but I figured that it would be best to share my experience with new potential clients so you know what you are getting into. It was a REALLY nasty place. My parents stayed at another place. Its was VERY basic, but it was clean, warm, and extremely accomodating with a very nice man in front desk. and cheaper. Just look around and DONT settle for this rat trap. I wish i did.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
2
Value:
1
Review of Swiss Acres Inn

Reviewer score

3
DV
New York, New York
Jan 18, 2011

Good for the price

Good for the price...warm and cozy...Cabins are really cute

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
4
Review of Swiss Acres Inn

Reviewer score

2
Witheld by Request
Great Barrington, MA
Jan 17, 2011

It was alright

The shower water was hot for about 45 seconds, then was lukewarm to cold on and off at about 1 minute intervals for the rest of the time. The room was small but clean, the pillows were exquisite and the heater worked exceptionally well. This is a fair value for the money. You get what you pay for.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
3
Value:
3
Review of Swiss Acres Inn

Reviewer score

1
Skier Dave
washington DC
Jan 10, 2011

Never ever stay in this rat hole

Small filthy room with 2 small beds. No shampoo etc. Dirt everywhere The "full hot breakfast" was coupon for 3 Bucks. To be fair the food was quite good but the advertising of the breakfast is very deceptive. Don't stay here; warn your friends

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
3
Room comfort:
1
Location:
4
Value:
1
Sightseeing tip: Short drive from hotel

Whiteface mtn

Review of Swiss Acres Inn

Reviewer score

4
super triplet mom
syracuse,ny
Dec 9, 2010

nice and affordable

only needed the hotel for sleeping,was perfect for that the price was right room was small but did the job not fancy clean nice cozy fireplace in the checkin area nice restaurant also food was ok very friendly staff and the kids loved the boardgame room! would definately stay again only about 1/2 hour from santas village which is why we went .

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
5
Sightseeing tip: Short drive from hotel

santas village

Review of Swiss Acres Inn

Reviewer score

4
eddogg12
Albany, NY
Nov 12, 2010

Friendly and Afforable

I was greeted at the desk by a gentlemen who was very helpful and gave me coupons for a free drink with dinner if we were eating in the restaurant for that evening and a coupon for a hot breakfast (eggs, toast) for the next morning. he also gave me the password for the wireless internet. All 3 of which I didn't get a chance to use. The room was a bit on the small side, but was great for just the 2 of us. We didn't plan on being in the room all too often. I would recommend for a great value for the price paid. Very friendly at the front desk

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
5
Shopping tip: Short drive from hotel

Short drive into Lake Placid, worked out great.

Review of Swiss Acres Inn

Reviewer score

4
Satisfied Bridesmaid
Sandy Hook, CT
Oct 12, 2010

Did the trick

I stayed here as a member of the bridal party of a wedding taking place at the Whiteface Lodge across the street. It was incredibly convenient and incredibly affordable. I was in a small, traditional motel-style room. It wasn't anything to write home about, but I was really only in the room to sleep. A lot of wedding guests were staying at the hotel, and I saw quite a lot of variety in the types of rooms and suites available. A little row of cottages were very cute and offered (tight) sleeping space for a big group. After the reception, we built a fire in a fire pit on the property and sat around playing guitars and singing until 5 am. Not only was this not an issue with the management, the owner came out to join us for several hours. My room wasn't anything special, and wasn't the kind of hotel room you go on vacation to hang out in, but it was a great price, the management was very friendly (if a bit understaffed, but it was between main tourist seasons), there is a wonderful sandwich place across the street (I never ate in the hotel restaurant), and while a bit off the main drag, it was a very short drive to the downtown area along Mirror Lake. Don't expect a 4 star experience, but I would highly recommend this place to a group coming to enjoy the area attractions.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
5
Room comfort:
3
Location:
4
Value:
5
Dining tip: Short walk from hotel

Try Simply Gourmet, a wonderful sandwich place across the street.

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