Ramada Ithaca Hotel and Conference Center

Accomodations were adequate. Since this was a business trip, I expected to do some work in the evening. However, although it was advertised, WiFi was not available. I notified the front desk, and was told that the router would be reset, although this was not helpful. Disappointing

The hotel is large and spacious but there was no coffee left with the coffee maker, the shower did not drain, the toilet was slow to flush. The heater was the old fashioned kind that makes alot of noise.

Probably my only complaint is I didn't feel like the room was up to my standard as far as cleanliness, shower head needed to be replaced.

The hotel was in a good location near eateries and nearby the highway. The room was clean and the bedding was clean/bed comfortable. The staff was just okay, no perkiness, which I prefer. Overall, no general complaints about the hotel and our stay.

WE were pleasantly surprised at the convenience to Ithaca College. The beds and pillows were great and the Sunday Brunch is wonderful - very surprised at the low cost, quality of the food and excellent service.

No one at the desk when we walked in, told us the Internet was down after check-in. The room was clean but not in great repair, pealing paint and funky stuffing going on in the bathroom including scalding hot water in the shower.

I was looking forward to swimming in the outdoor/indoor pool, and was deeply disappointed in the appearance of the indoor pool. It was drab, and cold and it wasn't appealing to the eye, so I didn't even go in. The bed was comfy and the room was fine, although the air conditioning wasn't great and we had a problem with the hot water in the shower the first night. I don't think I will choose a Ramada again. This particular Ramada is going through rennovations, as stated on a piece of paper placed near the TV. The wallpaper in the hallways was peeling, the bathroom door was scuffed and dingy. Things need to be changed here...and I'm not really sure if they had an elevator, because I never saw one.

Someone has the same last name as mine and my booking was cancelled accidentally. But the error was fixed after I arrived.

We chose the Ramada because the other hotels were booked for 8/18 and onwards. The Ramada served our needs. The location was ideal since we had our privacy and we were close enough to the downtown area and close to Ithaca College where my son attends. We enjoyed the service at breakfast, especially a waitress by the name of Debbie. She was very pleasant and it was because of her that we had breakfast there every morning while we were at the Ramada. We are a family of cyclists and the cycling was awesome, especially the challenging hills going up to Ithaca College and to Cornell University. The city of Ithaca is very nice and the people are very nice too. Lots of great eating places. The only complaint I have is that the hotel needs some TLC. I am sure that you are aware of this since we read the apologetic letter about the hotel's appearance. I am sure that by the next time we book at the Ramada that the renovations will be completed. I would also like to comment on your air conditioning units. Too loud!

The desk clerk was a little sleepy but so were we. It was a long walk to the room but it was very welcoming. The shower head was low, but the shower was great.