Called to notify them of my late arrival -- no problem -- arrived at 9PM and was in my room within a few minutes of arrival. Clean and pleasant room.
The only thing I would've liked better is a quiet air conditioner. Although not especially
noisy, the air conditioner motor is located near the room rather than say -- on the roof where you can't hear it.
A wonderful experience, fantastic service, all the staff was helpful and charming, room service was prompt and food was lovely. I had a wonderful view and a quiet clean room, I would recommend it to anyone
We were looking for a nice place to stay for Mother's Day, so we could visit my daughter. We were only at the hotel one night but would definitely stay again. The staff was helpful without being intrusive. Check-in was easy and quick. Our room
looked fresh, like it had just been renovated. We didn't try the restaurant, but breakfast that was being served in the morning looked appetizing. We had a good experience.
This Hotel was built in 1987 & it does not look like they have been doing the greatest job at upkeep. There have been renovations & you can see where it has happened. The bathroom was very bad in my FIRST room. That's right it was that bad they
moved me to another room. Unfortunately it was only a little better but, not upto what I would expect is that Hotels Standards. I must say the Front desk staff were Very,very nice. all staff members I encountered were pleasant The location of this Hotel was great only 2 miles from my Family's home. This place really needs to be Professionally cleaned the bathrooms especially! I would not not stay here again but I would be embarrassed to recommend this property to anyone else.
Quick visit - in town for a funeral - comfy room - polite staff - I'd stay again - I did pre-order a bottle of wine - however upon arrival it was not there - so I just ordered it when I arrived - room service is only available up til midnight -
and as I knew I was getting there late...wanted to make sure it was ready for us! thank goodness I arrived just a bit after 11pm :)
The Hyatt Regency Long Island is a very clean, comfortable and convenient hotel. I initially was given a room on the 10th floor below the hotel air conditioning unit. The noise from the unit was completely unacceptable. When I complained I was
moved to a very pleasant room on the 8th floor. I suggested that no one be assigned the prior room and was surprised that the hotel would attempt to place a paying guest in that location. I would return to this hotel without hesitation.