Hotel Overview
Good service
I was supplied with a microwave and fridge within 10 minutes after my request.
The rooms were clean...
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-
Kolomega
- Nov 17, 2011
Good Stay
Excellent food, clean room, friendly staff, all you could ask for in hotel for short term stay.
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-
Ridha
- Nov 16, 2011
Hotel Map
- Nearby airports
- Syracuse Hancock Intl Airport, (SYR), 7.00, MI, SE;
Amenities
- Business center
- Conference Facilities
- Exercise Gym
- Fitness center
- High-speed Internet
- Internet Access
- Jacuzzi
- Meeting/Banquet Facilities
- Pool
- Restaurant
- Wireless Internet
Dining
- Restaurant
- onsite
Hotel Policies
- Check-in:
- 1500
- Check-out:
- 1200
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by Orbitz
Guest Reviews (18)
Ratings and reviews for DoubleTree by Hilton Hotel Syracuse
- All travelers (18) 3.9 / 5
- Business (5) 4.2 / 5
- Couples (4) 4 / 5
- Families (5) 3.8 / 5
- Friends (2) 4 / 5
- Singles (1) 4 / 5
- L.G.B.T. (1) 3 / 5
- Amenities:
- 4
- Room cleanliness:
- 4.6
- Hotel staff:
- 4.1
- Room comfort:
- 4.4
- Location:
- 3.8
- Value:
- 3.9
89%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
Kolomega
Good service
I was supplied with a microwave and fridge within 10 minutes after my request. The rooms were clean and the beds were comfortable. And the endless amount of baked cookies really worked!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 3
- Value:
- 4
Reviewer score
Would recommend
Ridha
Good Stay
Excellent food, clean room, friendly staff, all you could ask for in hotel for short term stay.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 3
- Room comfort:
- 4
- Location:
- 2
- Value:
- 3
Reviewer score
Would not recommend
Insomnia
Averagely good
The room is ok for me but it looks a little bit old.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 3
- Hotel staff:
- 3
- Room comfort:
- 3
- Location:
- 3
- Value:
- 3
Reviewer score
Would recommend
pnav31
Good Hotel, good value
I had a great time a the hotel. I went to an event at the hotel and booked the room because it was at the same place. The room was easy to find and the room was comfortable and clean.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 4
- Value:
- 4
Trip purpose:
Business
Reviewer score
Would recommend
MamaRumz
Ordinary
Just an average room. Nothing special. No fridge, no fan in bathroom, no extra pillows or blankets in closet, no guide for local attractions. My son left his phone charger in the room but housekeeping says they didn't find it. Yeah, right.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 5
- Value:
- 2
Dining tip:
Short walk from hotel
Many restaurants are a short walk up the road...
Reviewer score
Would recommend
Hotelie86
Good pit stop
The hotel staff was very friendly, though my room service order was late. The food was pretty mediocre, and not up to temperature. On the bright side, it was the most reasonably priced room service I've ever seen. Also, check out took too long. I don't know why they needed to see ID for check out when they didn't need it for check in and most other hotels get by without anything nearly that involved. Overall, I'd stay there again if the price was the same and wasn't out of the way. Otherwise, there are plenty of other mid-market hotels that could replicate the pleasant, though ordinary experience.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 3
- Value:
- 5
Dining tip:
In Hotel
Room Service cost about the same as dining in the hotel. I was in a time crunch and loved having the food arrive at my door so I wasn't killing time downstairs.
Reviewer score
Would recommend
karenC
Halfway Stop from Rhinebeck NY to Ottawa
I was greeted at reception with a warm, melt in your mouth, chocolate chip cookie. Everything was in order for my stay and room key and WiFi information was provided. Loved my room with King Size bed, generous size, granite counter tops and flat screen TV. Went and enjoyed the hot tub before dinner to unwind and dined in their restaurant. Food offered was varied and delicious. I would definitely stay here again and shop at Carousel Mall in Syracuse.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 3
- Value:
- 4
Shopping tip:
Short drive from hotel
Short Drive to Carousel Mall in Syracuse. If you take the toll road it is 20 cents and a 9 minute drive.
Reviewer score
Would recommend
Irene traveler
Convenient
Hotel has nice amenities like indoor/outdoor pools, jacuzzi. There was a wedding party that woke me up twice in the night, so why didn't staff quiet them down? Room was missing safe and bathroom fan.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 3
- Room comfort:
- 2
- Location:
- 4
- Value:
- 3
Dining tip:
In Hotel
hotel food was good, discovered antique shopping mall not far away
Reviewer score
Would recommend
turner
Excellent location but charge to internet.
Everything was fine except internet. I think hotel's main goal should NOT to earn money selling internet service. Location was excellent, but as an academic I needed internet and is not free at room, where most of the hotels in Europe and almost all in Turkey and North Cyprus, wifi is FREE.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 4
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Trip purpose:
Business
Reviewer score
Would recommend
Shawn
Good time!
Fun hotel! Nice bar in the lobby that we had a great time at. Clean rooms. Nice area, only short drive to many attractions of the city.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 3
- Value:
- 4
Shopping tip:
Short drive from hotel
Carosel Shopping Center, great mall!
