DoubleTree Club by Hilton Hotel Buffalo Downtown

3 stars
View map of 125 High Street, Buffalo, NY 14203

Hotel Overview

Reviewer score
4.1
out of 5
28 reviews
Perfect location and super clean

Very helpful staff and the room was more than fine. Beds were comfy and everything was very clean.... See full review

  • Jeannie V.
  • Aug 28, 2015
Good Hotel for Rest

The room is clean, the breakfast tastes good and it is very convenient for the tourists to travel... See full review

  • Minzhu W.
  • May 11, 2015
Located in the medical corridor in downtown Buffalo with convenient access to Buffalo attractions, the Doubletree Club Buffalo Downtown hotel is a full-service property designed for business and leisure travelers. A 24-hour fitness center, 24-hour business center, dedicated meeting and events staff, and on-site restaurant, bar and Au Bon Pain baker café are just a few of the noteworthy features.
Rooms
Guest rooms at the Doubletree Club Buffalo Downtown hotel deliver quiet elegance with a focus on comfort, ideal retreats for both business and leisure travelers. All rooms include: Sweet Dreams by Doubletree bedding with plush-top mattress, luxurious linens, down comforter and jumbo pillows; cable TV with pay-per-view and premium movies; two telephones; iron and ironing board; hair dryer; individual climate control; Sweet Dreams alarm clock with MP3 connectivity; tea and coffee making facilities; work desk and lamp; microwave and refrigerator; and free weekday USA Today newspaper.
Property features
Quality and convenience are defining characteristics of the Doubletree Club Buffalo Downtown, a full-featured hotel located in Buffalo's medical corridor and close to major sites and attractions. Guest rooms deliver quiet, functional elegance with a focus on comfort, tranquil retreats appropriate for business and leisure travelers.
 
A 24-hour business center, 24-hour self-serve laundry and 24-hour fitness room serve the needs of the most unpredictable travel schedule, while complimentary shuttle service within a five-mile radius as well as to and from the airport are significant offerings commensurate usually with more elite brands.
 
Food and beverage options are varied and include Au Bon Pain Bakery Café for pastries, sandwiches and coffee; the Club Room for lunch and dinner; and Carlton's Bar for that much-needed cocktail or ice cold draft beer.
 
Highlights
  • High-speed Internet, 24-hour fitness center and business center
  • Au Bon Pain baker café on site, as well as restaurant and bar
  • Warm cookies at check-in
Nearby attractions
  • HSBC Arena (2 mi/3.3 km)
  • Buffalo and Erie County Botanical Gardens (8 mi/13.4 km)
  • Niagara Falls (22 mi/36.7 km)
  • Casino Niagara (24 mi/40 km)
Business
  • 24-hour business center
  • 2,108 square feet of meeting and banquet space
  • Catering options
  • High-speed Internet (fees apply) in all meeting rooms
  • State-of-the-art audio/visual equipment rental
Transportation
  • Greater Buffalo Niagara International Airport (9 mi/15 km)

Amenities

  • WiFi
Activities
Exercise gym
Dining
Restaurant
Services
Business center
Conference facilities
Internet
WiFi
Accessibility
Wheel chair access

Hotel Map

42.9 -78.8645
Nearby airports
Greater Buffalo Intl Airport, (BUF), 9.00, MI, W;

Nearby points of interest

  • HSBC Arena: 1.8 mi
  • First Niagara Center: 1.8 mi
  • Alumni Arena: 8.1 mi

Dining

Restaurant
onsite

Hotel Policies

Check-in:
4:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (28)

Ratings and reviews for DoubleTree Club by Hilton Hotel Buffalo Downtown

Overall score

4.1 / 5
5.01.0
28 out of 28
Amenities:
4
Cleanliness:
4.4
Hotel staff:
4.2
Comfort:
4.3
Location:
3.9
Value:
4.1

86% would recommend to a friend.

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Review of DoubleTree Club by Hilton Hotel Buffalo Downtown

Reviewer score

5
5.01.0
Jeannie V.
Family
N/A
Aug 28, 2015

Perfect location and super clean

Very helpful staff and the room was more than fine. Beds were comfy and everything was very clean. No complaints from us!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Family

Review of DoubleTree Club by Hilton Hotel Buffalo Downtown

Reviewer score

3
5.01.0
Peter G.
Couples
N/A
Jul 23, 2015

Double Tree Hospital Hotel

This hotel is crammed between hospitals and hospital parking structures but apparently there is limited parking for hotel guests. Upon checking in, I asked the guy behind the counter where we could park and he told me that I had two options. Pay $9 for a parking garage 2 blocks over that would charge me each time I left the garage or I could pay the hotel $12 for valet parking. I asked the man if the $12 would cover my entire stay (as we were staying 3 days) and he said yes. We went with valet. Each time you get to the hotel you are supposed to leave your car keys with the front desk. I thought there would be someone at the door to take the keys and was never told to drop them at the desk. We came back to the hotel for a quick change before going to the Melting Pot for a special dinner and were in our room for about an hour. When we came back to the car we were yelled at for not leaving our keys and told that they could tow our car because of it. In the room the shower curtain had what looked like red hair dye or blood on it. The television did not offer any premium or paid channels. At the end of our trip we got our bill and were charged $12 per day. We would not stay at this hotel again. This is the second Double Tree we have stayed at this year (other was in different city) and will not stay with them again.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
2
Hotel staff:
2
Comfort:
3
Location:
2
Value:
3
Trip purpose:

Couples

Review of DoubleTree Club by Hilton Hotel Buffalo Downtown

Reviewer score

5
5.01.0
Minzhu W.
Friends
Changzhou
May 11, 2015

Good Hotel for Rest

The room is clean, the breakfast tastes good and it is very convenient for the tourists to travel and go any place because of the hotel shuttle provided.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Friends

Review of DoubleTree Club by Hilton Hotel Buffalo Downtown

Reviewer score

4
5.01.0
Kamran E.
Family
brockton
Jan 20, 2015

family time and wings

nice, lobby is narrow and boring but staff is helpful and the shuttle is great

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
4
Comfort:
3
Location:
3
Value:
3
Trip purpose:

Family

Review of DoubleTree Club by Hilton Hotel Buffalo Downtown

Reviewer score

5
5.01.0
Tanya HN
Friends
New Hampshire
May 4, 2014

Staff were amazing! Clean and comfortable

The staff were amazing. We could not have asked for a better experience. Their shuttle service is amazing. They were helpful at every turn. Would absolutely highly reccomend. Will stay here again.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
3
Value:
5
Trip purpose:

Friends

Dining tip: Short drive from hotel

Bettys is amazing for vegan, and other food types! Great!

Review of DoubleTree Club by Hilton Hotel Buffalo Downtown

Reviewer score

5
5.01.0
Bluesbear9
Business
Washington, DC
Jun 22, 2013

Hard to find, but worth it

Room, staff, restaurant were all top notch. Clean, modern room, great dinner, very friendly staff, especially Jeanne at the front desk. My only complaint (partially my own fault) was actually finding the hotel. It is surrounded by a hospital and medical campus, and the hotel sort of blends right in with the surroundings! So, a little tricky to find unless you are careful (which I was not, admittedly!)

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
3
Value:
5
Trip purpose:

Business

Review of DoubleTree Club by Hilton Hotel Buffalo Downtown

Reviewer score

1
5.01.0
Shankar555
Family
Atlanta
Jun 16, 2013

Total disappointment

The shower was not working and reported to staff. They are not ready to help us quickly.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
1
Hotel staff:
1
Comfort:
1
Location:
3
Value:
1
Trip purpose:

Family

Review of DoubleTree Club by Hilton Hotel Buffalo Downtown

Reviewer score

4
5.01.0
Gator1830
Single
Washington, DC
May 6, 2013

Courteous and helfpul

Was in town for a wedding and this hotel worked out great. It's a little bit away from the main downtown area, but they have a shuttle on demand so it wasn't a problem. The staff was very courteous, helpful, and attentive. I tried to buy toothpaste from their shop but instead was offered a free tube. I appreciate them not trying to gouge me there.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
3
Value:
3
Trip purpose:

Single

Review of DoubleTree Club by Hilton Hotel Buffalo Downtown

Reviewer score

4
5.01.0
Adventerous Traveller
Friends
New Carrollton, MD
Feb 19, 2013

Great for an overnight stay.

Staff was exceptional. Manager allowed early check-in and the staff was great for providing driving directions

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
5
Comfort:
3
Location:
3
Value:
4
Trip purpose:

Friends

Dining tip: Long walk from hotel

The Anchor Restuarant is near by who is noted for being the offical resturant of buffalo wings.

Review of DoubleTree Club by Hilton Hotel Buffalo Downtown

Reviewer score

5
5.01.0
PostFun
Family
Upstate NY
Mar 13, 2012

Near First Niagara Center (old HSBC Arena)

Had a brief but very enjoyable stay. The staff had all the right answers to our questions. They were very personable and curtious. Will stay here again when in the area!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Family

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