DoubleTree Club by Hilton Hotel Buffalo Downtown

3 stars
125 High Street, Buffalo, NY 14203
Hotel Overview
Reviewer score
4.0
out of 5
27 reviews
Staff were amazing! Clean and comfortable

The staff were amazing. We could not have asked for a better experience. Their shuttle service is... See full review

  • Tanya HN
  • May 4, 2014
Hard to find, but worth it

Room, staff, restaurant were all top notch. Clean, modern room, great dinner, very friendly staff,... See full review

  • Bluesbear9
  • Jun 22, 2013
Modern comforts and convenience in the Buffalo Niagara Medical Campus
Located in the medical corridor in downtown Buffalo with convenient access to Buffalo attractions, the Doubletree Club Buffalo Downtown hotel is a full-service property designed for business and leisure travelers. A 24-hour fitness center, 24-hour business center, dedicated meeting and events staff, and on-site restaurant, bar and Au Bon Pain baker café are just a few of the noteworthy features.
Highlights
  • High-speed Internet, 24-hour fitness center and business center
  • Au Bon Pain baker café on site, as well as restaurant and bar
  • Warm cookies at check-in
Rooms
Guest rooms at the Doubletree Club Buffalo Downtown hotel deliver quiet elegance with a focus on comfort, ideal retreats for both business and leisure travelers. All rooms include: Sweet Dreams by Doubletree bedding with plush-top mattress, luxurious linens, down comforter and jumbo pillows; cable TV with pay-per-view and premium movies; two telephones; iron and ironing board; hair dryer; individual climate control; Sweet Dreams alarm clock with MP3 connectivity; tea and coffee making facilities; work desk and lamp; microwave and refrigerator; and free weekday USA Today newspaper.
Features
Quality and convenience are defining characteristics of the Doubletree Club Buffalo Downtown, a full-featured hotel located in Buffalo's medical corridor and close to major sites and attractions. Guest rooms deliver quiet, functional elegance with a focus on comfort, tranquil retreats appropriate for business and leisure travelers.
 
A 24-hour business center, 24-hour self-serve laundry and 24-hour fitness room serve the needs of the most unpredictable travel schedule, while complimentary shuttle service within a five-mile radius as well as to and from the airport are significant offerings commensurate usually with more elite brands.
 
Food and beverage options are varied and include Au Bon Pain Bakery Café for pastries, sandwiches and coffee; the Club Room for lunch and dinner; and Carlton's Bar for that much-needed cocktail or ice cold draft beer.
 
Transportation
  • Greater Buffalo Niagara International Airport (9 mi/15 km)
Attractions
  • HSBC Arena (2 mi/3.3 km)
  • Buffalo and Erie County Botanical Gardens (8 mi/13.4 km)
  • Niagara Falls (22 mi/36.7 km)
  • Casino Niagara (24 mi/40 km)
Business
  • 24-hour business center
  • 2,108 square feet of meeting and banquet space
  • Catering options
  • High-speed Internet (fees apply) in all meeting rooms
  • State-of-the-art audio/visual equipment rental

Amenities

  • WiFi
Activities
Exercise gym
Dining
Restaurant
Services
Business center
Conference facilities
Internet
WiFi
Accessibility
Wheel chair access

Hotel Map

42.9 -78.8645
Nearby airports
Greater Buffalo Intl Airport, (BUF), 9.00, MI, W;

Nearby points of interest

  • HSBC Arena: 1.8 mi
  • First Niagara Center: 1.8 mi
  • Alumni Arena: 8.1 mi

Dining

Restaurant
onsite

Hotel Policies

Check-in:
1600
Check-out:
1100

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (27)

Ratings and reviews for DoubleTree Club by Hilton Hotel Buffalo Downtown

Overall score

4 / 5
5.01.0
27 out of 27
Amenities:
4
Room cleanliness:
4.6
Hotel staff:
4.3
Room comfort:
4.4
Location:
3.7
Value:
4.1

85% would recommend to a friend.

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Review of DoubleTree Club by Hilton Hotel Buffalo Downtown

Reviewer score

5
5.01.0
Tanya HN
Business
New Hampshire
May 4, 2014

Staff were amazing! Clean and comfortable

The staff were amazing. We could not have asked for a better experience. Their shuttle service is amazing. They were helpful at every turn. Would absolutely highly reccomend. Will stay here again.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
3
Value:
5
Trip purpose:

Business

Dining tip: Short drive from hotel

Bettys is amazing for vegan, and other food types! Great!

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Review of DoubleTree Club by Hilton Hotel Buffalo Downtown

Reviewer score

5
5.01.0
Bluesbear9
Business
Washington, DC
Jun 22, 2013

Hard to find, but worth it

Room, staff, restaurant were all top notch. Clean, modern room, great dinner, very friendly staff, especially Jeanne at the front desk. My only complaint (partially my own fault) was actually finding the hotel. It is surrounded by a hospital and medical campus, and the hotel sort of blends right in with the surroundings! So, a little tricky to find unless you are careful (which I was not, admittedly!)

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
3
Value:
5
Trip purpose:

Business

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Review of DoubleTree Club by Hilton Hotel Buffalo Downtown

Reviewer score

1
5.01.0
Shankar555
Business
Atlanta
Jun 16, 2013

Total disappointment

The shower was not working and reported to staff. They are not ready to help us quickly.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
3
Value:
1
Trip purpose:

Business

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Thank you for your feedback!
Review of DoubleTree Club by Hilton Hotel Buffalo Downtown

Reviewer score

4
5.01.0
Gator1830
Business
Washington, DC
May 6, 2013

Courteous and helfpul

Was in town for a wedding and this hotel worked out great. It's a little bit away from the main downtown area, but they have a shuttle on demand so it wasn't a problem. The staff was very courteous, helpful, and attentive. I tried to buy toothpaste from their shop but instead was offered a free tube. I appreciate them not trying to gouge me there.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
3
Value:
3
Trip purpose:

Business

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Review of DoubleTree Club by Hilton Hotel Buffalo Downtown

Reviewer score

4
5.01.0
Doctor1
Business
China
Apr 9, 2013

Near to Buffalo general hospital

i come to Buffalo general hospital for a short visit. The hotel is just across the hospital. It is so convenient. And the room is wonderful.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
3
Value:
4
Trip purpose:

Business

Dining tip: In Hotel

like Chinese food: beef fry

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Review of DoubleTree Club by Hilton Hotel Buffalo Downtown

Reviewer score

4
5.01.0
Adventerous Traveller
Business
New Carrollton, MD
Feb 19, 2013

Great for an overnight stay.

Staff was exceptional. Manager allowed early check-in and the staff was great for providing driving directions

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
3
Location:
3
Value:
4
Trip purpose:

Business

Dining tip: Long walk from hotel

The Anchor Restuarant is near by who is noted for being the offical resturant of buffalo wings.

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Review of DoubleTree Club by Hilton Hotel Buffalo Downtown

Reviewer score

5
5.01.0
PostFun
Business
Upstate NY
Mar 13, 2012

Near First Niagara Center (old HSBC Arena)

Had a brief but very enjoyable stay. The staff had all the right answers to our questions. They were very personable and curtious. Will stay here again when in the area!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of DoubleTree Club by Hilton Hotel Buffalo Downtown

Reviewer score

5
5.01.0
PostFun
Business
Upstate NY
Mar 12, 2012

Great location near First Niagara Center (old HSBC Arena)

Hotel staff was wonderful! Gave great pointers for our brief yet fun stay! Room was really nice. Would absolutely stay here again when in the area.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of DoubleTree Club by Hilton Hotel Buffalo Downtown

Reviewer score

4
5.01.0
Matt and Amanda
Business
Buffalo, NY
Jan 4, 2012

Great beds, great service

The experience was great. The only thing that was less than perfect was the dining experience in the hotel. The girl at the register took our money with a gloved hand, then used that same gloved hand to get our cups and ice. The gloves aren't for emloyee protection for crying out loud! They are for sanitation. Food was okay, but not worth the $10 for breakfast buffet. Take advantage of the free shuttle and pick up breakfast somewhere else. On a positive note, the hotel was luxurious, the cookies were amazing, and I did not want to get out of the bed in the morning it was so comfortable. They treat you like royalty here! Cleanliness of the rooms is incredible.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

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Thank you for your feedback!
Review of DoubleTree Club by Hilton Hotel Buffalo Downtown

Reviewer score

5
5.01.0
Quarterly vacationers
Business
South Florida
Sep 29, 2011

Very nice hotel

The room was clean, large, modern and very tastefully decorated. The staff was curteous and very helpful. They had complimentary computers and printers with full internet access. Shuttle service was free in the immediate area and about half the cost of a taxi to the airport. The location was excellent: 10 mins. to the train station, 15 mins to the airport and 5 mins. from Metro. For the price it was perfect. Would definitely stay here again.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

It's a 5 min. walk to the Metro., so you can be in downtown Buffalo in about 15 min. We found the downtown area to be very attractive with many entertainment and dining options.

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