The view from our room was nice (the river) and we really didn't need to leave the hotel for anything. Great restaurants, decent casino and a comfortable room. Parking was free which was a nice perk. Would definitely stay again.
I went up to Reno to meet some college fraternity brothers for the San Diego State vs. Nevada football game. Called the Siena immediately when I arrived at the airport and they sent a town car over to pick me up, and it was complimentary. They
have done a great job redecorating the Siena. It is under new ownership. I got a free upgrade to a river view room and the room and view were spectacular. The location is great for getting around the downtown Reno "strip" I would definitely stay at the Siiena again.
Hotel features (5 = best, 1 = worst):
Short walk from hotel
The Siena is a very short walk to the main Reno "strip" on Virginia Street.
At check-in was told the reserved and advance-paid non-smoking room was unavailable, but a NS "upgrade" was. Agreed to +$10, but found the room ordinary. Objected at check-out and was assured the $10 charge would be removed. Charge remained on my
credit card bill. Called hotel to complain and was told no desk person "would ever" agree to forgive it. I was clearly lied to twice and implicitly called a liar once. Card company notified.
Prepaid for NS room; arrived to be told only S rooms available. Complained and was offered an "upgrade" to a NS room for $10. The "upgrade" appeared to be a regular NS room. Complained at checkout and was promised the $10 will be removed.
The hotel was just ok for the price. I was expecting better things when I booked the hotel for $100+ price/night. There was no microwave, the coffee pot was really dirty. Just didn't feel that I got my moneys worth. I would recommend only if you
get a cheaper deal.
The Siena was very nice. Great staff along with very nice Amenities. The Resort has everything you need.
Great location next to the Truckee River, close to many other Casnios . Will plan to go back in Nov.