This was the worst hotel I have ever been booked in. Non-smoking room reeked of smoke, bathroom was filthy, carpet in hallways was frayed and full of dead flies - I would not recommend this hotel to my worst enemy. I checked in, went to my room,
booked a room at Harrah's, and checked out. I chalked up the price to a lesson learned.
Hotel features (5 = best, 1 = worst):
Short drive from hotel
Go somewhere else! Don't waste your time or money here.
Very bad experience, we checked out after 2 nights inspite of having booked the hotel for 5 nights. 30 minutes after checking out, on the road my wife realized that she had forgotten her purse with all her money and credit cards in the room. So
when we went back they wont let us go into the room saying that they have already been given to new guests. I tried explaining that we had just checked out and it sounds very unlikely that the rooms were cleaned out and reoccupied within 30 minutes. Eventually after threatening to call the cops they let us go to the room with security. The rooms were as we had left them, noone had cleaned the rooms and they were empty, and I found my wifes purse too.
The hotel staff didn't care about any of my needs or a friend's needs that was staying in a separate room, they wouldn't help either of us for any of the problems we were encountering. There was no fan in the bathroom, air circulation in the room
was nonexistent. There was holes in the carpet in the rooms. There was a gap about half an inch below the door of the room so you could hear anybody walking by or talking at any time of the day. The shower temperature was constantly fluctuating and would change dramatically when a toilet would flush from another room (which you could hear pretty easily).
The hotel itself seemed really nice and at a great price, But when we got in to register and had to stand in line for 25 min, There were 4 employees but only 1 seemed to be trained at the computer. While the line got bigger and longer 2 other
employees proceeded to stand there, with nothing to do but watch. it took us another 30 min to get a replacement key, and than to check out. with just as many employees as the first time but again only 1 trained to check in and out!!