Pleasant and quiet. Located close to National Bowling Stadium where I was bowling in the National Tournament. Shuttles back and forth from the stadium were very convenient. Shuttles back and forth from the airport were also convenient. There was
nothing bad I could say about my short stay.
Hotel features (5 = best, 1 = worst):
Short walk from hotel
The food at Mel's Diner within the hotel confines was very good and affordable.
The first room we were given on the 5th floor was unacceptable. The carpets we filthy and the bath room have not been cleaned dirty sink and toilet. Not only that we came to find out that they allow people with dogs to stay in rooms on the 5th
We complained to the front desk and were given another room on the 15th floor. This room was some what cleaner however again the carpets we very stained and soiled. We would not choose to stay in at this hotel again and would not recommend to to others.
Slow check in process and barely any amenities in the room, not even an iron or coffee maker. Cheap drinks were a plus location wasn't too terrible down the street from el dorado. Overall the price is what you pay for.
The Sands Regency has some good points as well as bad. The smoke upon entering the casino is overwhelming. I almost felt like I needed to hold my breath. Check-in was slow, although the agents were pleasant. Parking is convenient in the covered
garage, but it has a feeling of isolation. I would not want to be in there alone. The room was very spacious, but outdated. The carpets were dirty and needed a good cleaning. The beds were very comfortable and the linens were clean. I do like it when the blanket is encased in a sheet-nice touch. There were plenty of towels, although they could be more generous with the shampoo. There was only one tiny, watered down tube in the room per night. Also, there are no amenities such as coffee makers or irons. The TV is really old-no flat screens here. We did eat breakfast at Mel's in the morning-nothing to brag about. Unless you want to eat in the casinos, there's not a huge choice of restaurants in the area. We ended up driving each night to restaurants in other areas of Reno. The downtown is a bit run down and inhabited with the homeless. I don't think I would feel safe walking around at night, but the daytime is okay. We chose this hotel because it had the best price, but I would not stay here again mainly due to the carpet and smoke. Also, this is a pet friendly hotel, so that might account for the soiled carpets. Still, that is no excuse.
We always have a good stay at the Sands but I was really impressed to see they have put air cleaning machines throughout the casino. Smoke has always been a deterrent to us staying long on the casino to play the machines. Thank them for the
improvement. It helped quite a bit. Otherwise the food is always great and we always enjoy Mels with the 50's atmosphere.