I've stayed in this hotel for the first time and was amazed by how convenient it was. You can play indoors @ the casino and also can have great fun skiing outdoors. It only took me 20 minutes to get to the closest ski resort. The staff was very
attentive, the food was great and the price for the night was just plain cheap. I've already booked it again for a whole week in February. I can't wait!!!!!
I paid Orbitz one price, ($55.00) and when I checked in, they did not have that room available. I had to pay extra to upgrade and they said it would be $30.00 more. When I checked out, the bill was $44.00 more, for a total of $94.00, THANK YOU
VERY MUCH!! I stood in line at check-in for 35 minutes!!
It was restful, and the amenities were good. The food in the coffee shop was delish. The employees were ALL very nice and always ready to help if needed. My stay would have been more restful had it not been for my son's wedding I made the trip
for. The hotel was central to all the stops that needed to be made, and as we were on the go so much I was glad to return to my room when I could for a little rest. I was glad to make the wedding and if I could have stayed a few more days, I would have made use of the spa. I highly recommend the Peppermill to any one I know who is traveling to Reno.
We had a couple of special requests, and they were very accomodating. We were only there for one night,and found ourselves wishing we had more time to enjoy the hotel and amenities. Very nice place. REALLY comfy bed!
If you want to stay in this hotel, ask to stay in the new part of the hotel. I ended up staying in the older section and had to move to 3 diff rooms b/c the 1st one the a/c didnt work then the 2nd room smelt like smoke then the third one finally
was good till i showered. It took 5 min for the water to get hot, then the hair dryer was broken then the toliet wouldnt flush. The front desk heard from me a lot. I thought that they would comp me something for all the moving around and problems that i was having and they did not do one thing to better my stay, and i was staying there for 2 weeks and was in a spa suite, a higher price room. not very good service at all. IF i ever go back to that hotel, i guess i will have to request to stay in the newer part.
The new addition of the Tuscany Tower is wonderful. The pools were nice and pool area kept clean. One nice thing is there are so many resturants to choose from and also very neat and clean. Hotel is large yet everything is accessible from all
rooms. Housekeeping can be improved upon. Overall, I would recommend this hotel to others.