This was my first trip to Reno. I stayed here for a few days to attend a graduation, and was very happy with room and its amenities. It would have been very convenient to have a small refrigerator, though, and perhaps a microwave. All the people
who privded services were very pleasant and accommodating, from the bell captain to the desk clerks, room service waiter, shuttle driver and the housekeeper. The Oceanic Restaurant was simply superb. It was like dining in an aquarium. I will certainly return, and will recommend the Peppermill to my friends.
Amenities in hotel was good for me. I liked the restaurants in the hotel, especially the Island buffet! Some of the customer service at the front desk and lobby bar can be improved. The second floor on the north tower was was a far walk. My floor
and room smelled smoke. I walked around the casino and most were elderly. I am 21 and I didn't feel the hotel attracted guests my age. Overall the Peppermill was clean and nice. I walked around the casino and saw most visitor
Room with a Jacuzzi next to the bed was amazing. Room was clean and very comfortable. We rented a cabana by the pool and that was a great time. Casino are was great and had plenty of tables open. Would definitely plan another trip here!
This hotel/casino is Italian/Venician themed which is very cool. Large heated pool, lots of things for the whole family to do. Plenty of places to eat inside although they are a bit expensive in many cases, but you do pay for the convienence.
Overall great place to stay and play!
Reno is a rather shabby "resort" destination, but the Peppermill makes the best of it. We got a good deal on our twin queen room; at check-in, we were upgraded without asking. The room was very clean, and everything functioned well. The mini-bar
was a rip-off, but that's to be expected for large hotels. There are several restaurants in the hotel, and the food was pretty good; prices were not outrageous. The pools are very pleasant, and the kids loved them. Would I go back to Reno? Not if I could help it. But if I do, I'll choose the Peppermill.
Hotel features (5 = best, 1 = worst):
Short drive from hotel
There's a great sushi/Korean restaurant about three blocks up from the Peppermill on the left side of Virginia Street. Can't recall the name, but they served the freshest, most delicious sushi I've had in a very long time.