Grand Sierra Resort Casino

4 stars
2500 E. Second St., Reno, NV 89595
Hotel Overview
Reviewer score
3.9
out of 5
778 reviews
Better than Downtown

This resort stay was the best stay I have ever had in Reno. Much better than any of the downtown... See full review

  • jerryt
  • Sep 9, 2014
Very nice

Quick stop in Reno en route to BRC. Arrived after midnight so the shuttle wasn't running, but the... See full review

  • Dewb
  • Sep 3, 2014
Holiday resort offering variety of leisure facilities in Reno-Tahoe
With $25 million in renovations underway, Grand Sierra Resort and Casino is located in the heart of Reno/Tahoe and features a level of luxury and sophistication unprecedented in Reno. Guests have access to over 40 championship golf courses, 18 legendary ski resorts, hiking, biking and equestrian trails, fishing, boating and guided tours to Tahoe, Carson and Virginia City. GSR is northern Nevada's largest resort destination with 1,990 new guest rooms, 845 of them luxury suites. The property offers a wide variety of accommodations for the every day business traveler to the complete family vacation with amenities that include 200,000 square feet of meeting and convention space, 10 distinct restaurants, health club (24 hours) and spa, headliner entertainment, exciting nightlife, Cineplex, 50-lane championship bowling center, outdoor thrill rides, and aqua golf driving range. Grand Sierra is the largest casino north of Las Vegas.

At Grand Sierra Resort, diners can indulge on mouth-watering dishes for dinner at the award-winning steakhouse, Charlie Palmer Steak. Guests can also feast on antipasti, fresh pastas, chicken, veal, and other meat dishes at Briscola, the family-style Italian restaurant. The Cantina offers over 115 tequilas to choose from. Friendly servers deliver entertainment along with delicious authentic Mexican small plate cuisine. The pan-Asian bistro Rim features specialties from Japan, China, Korea, and Thailand. Casual options include Elements Buffet, 2nd Street Express, Starbucks, Round Table Pizza, Port of Subs, and Cafierra. The resort also features seven bars, including a wine bar,  a country-western bar, and WET, a lounge bar featuring Happy Hour and live entertainment.

Recreation at Grand Sierra Resort & Casino includes a health spa (surcharge), bowling, golf and an amusement park that features go cart racing and miniature golf. The on-site shopping includes a variety of unique boutiques, gift shops and candy store.
Reasons To Stay
  • On-site casino, largest in northern Nevada
  • Numerous restaurants and bars on site including the lounge WET
  • Health Spa, Bowling Center and Amusement Park with go kart racing and miniature golf
  • Newest rooms in Reno
Grand Sierra Resort Casino Rooms

This chic hotel offers the newest rooms in Reno, having 1,990 rooms, including 845 suites. Rooms at Grand Sierra Resort Casino boast ample space, stylish furniture, and sweeping views of the city. Iron/ironing board, hairdryer, and TV with pay-per-view movies are available in each room. Some units come with extra amenities such as mini refrigerator, microwave oven, coffeemaker, wet bar, and bathroom with walk-in closet. This property also offers connecting rooms and 178-slot RV Parking.

Dining

The Elements Buffet is Reno's newest buffet, featuring a cozy atmosphere, a spectacular array of foods, and exciting action cooking stations. Chefs are at attention to serve up hot carved meats, pizzas right from the oven, and fresh tossed salads. There's a pasta station with hot sauces prepared before your eyes, a south of the border station with enchiladas, and more. At the Elements Buffet, diners can also enjoy foods from around the world at the international station as well as the ever popular seafood station filled with fresh cooked shrimp and crab. Be prepared to save room for desert with the fully stacked pastry bar, featuring a make-your-own sundae station.

Things To Do
  • National automobile Museum (1.6 mi/2.5 km)
  • Reno Livestock Events Center (1.6 mi/2.5 km)
  • Sparks Heritage Museum (1.6 mi/2.5 km)
  • Pioneer Center for the Performing Arts (1.7 mi/2.7 km)
  • Meadowood Mall (3.4 mi/5.4 km)
  • Wild Island Family Adventure Park (3.5 mi/5.6 km)
  • Lakeridge Golf Course (3.9 mi/6.2 km)
  • Reno Indoor Paintball (5.1 mi/8.2 km)
Policies & Fees

  • The hotel charges a $10.00 resort fee which includes Wi-Fi access, in-room bottled water, access to fitness center, local calls, parking and airport transfers.
  • The hotel charges a refundable security and incidental fee of $50 USD per night. This can be authorized on any major credit card. Please allow 5-7 days for refund to take effect.
  • Guests staying in the concierge level rooms must be 21 years of age or older.

Pet Policy:

  1. There are designated pet floors that are only available in the entry price point, which at this time are GSR rooms only.
  2. Pets are not allowed in the GSR Summit.
  3. NON REFUNDABLE Pet fees per pet are $30 per night on weekdays and $40 per night on the weekends.
  4. All pets must visibly display the registered pet leash which requires a $25 refundable deposit upon check-in. This will be refunded upon return of the leash at check-out.
  5. The maximum weight for a pet is 50 lb, and there is a maximum of 2 pets per room.
  6. Unregistered pets will be charged a $150 non-registered pet fee in addition to the nightly pet fee.
  7. The following dog breeds are not allowed on the property: Pitbull, Bull Mastiff, Rottweiler, German Shepherd, Doberman Pincher, and Wolfdog or Wolf Hybrid.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Grand Sierra Resort Casino Rooms

Grand II Suite
Located on the upper floors with breath taking views, this suite is decorated in a sophisticated palette of colors that exudes contemporary style without sacrificing comfort. A pillow top mattress, flat-screen HD TV, and butler's pantry are just some of the amenities that make up this renovated room. Make this your choice of hotel in Reno, Nevada.King size bed, 558 square feet of lavish furnishings, Exclusive pillow top mattress, Parlor expanse with separating curtain, Pull-out sofa, 42" flat-screen HD TV with premium HD channels, Pay-per-view movies, Writing desk with ergonomic chair, Marble bathroom with glass enclosed shower, Butler's pantry with coffee maker, microwave, and refrigerator, Complimentary In-room safe, Smoke free environment
Standard Room
With almost 500 square feet, our guest rooms offer considerably more living space than many hotels. Accommodation options include one king bed or two queen beds.
GSR Hotel Room
This newly renovated guest room offers comfortable living space, up-to-date furnishings, bright colors, luxurious bedding, and updated bathrooms. Accommodation options include one king bed or two queen beds.425 square feet of upgraded furnishings, Iron and ironing board, Hair dryer, Flat-screen HD TV with premium HD channels, Pay-per-view movies, Writing desk with ergonomic chair, Remodeled bathroom with shower-tub combo, Smoke free environment
Concierge Grand Suite
The Concierge Suites are perched on the top floors of the resort with exclusive elevator access and offer guests a higher level of luxury, views, amenities and services. Extending the Summit standard level of luxury and comfort these suites are feature rich colors,including a King size bed a 42" flat-screen HD TV, butler pantry, and spa inspired marble bathroom.Concierge enhanced features are Special secure elevator access, Fiji Bottle Water, Starbucks Coffee, 5 star rated Centium Satin Tuxedo Stripe bed linen, Centium Core Technology bath towels for unsurpassed comfort and superior softness, Access to the Concierge 25 VIP Lounge
Concierge Grand II Suite
Located on the exclusive top Concierge floors with breath taking views, this suite is decorated in a sophisticated palette of colors that exudes contemporary style without sacrificing comfort. A pillow top mattress, flat-screen HD TV, and butler's pantry are just some of the amenities that make up this renovated room. In-room Amenities include King size bed or Two Queens, 558 square feet of lavish furnishings, Exclusive pillow top mattress,Parlor expanse with separating curtain, Pull-out sofa, 42" flat-screen HD TV with premium HD channels, Pay-per-view movies, Writing desk with ergonomic chair, Marble bathroom with glass enclosed shower, Butler's pantry with coffee maker, microwave, and refrigerator, Complimentary In-room safe, Smoke free environment

Amenities

  • WiFi
  • Airport shuttle
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Pet friendly
Elevators
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Casino
Spa
Night club
Golf
Game room
Dining
Bar/Lounge
Restaurant
24 hour room service
Room service
Services
Business center
Laundry service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Gift shop
Currency exchange
Internet
WiFi
Transportation
Airport shuttle
Parking
Free parking
Accessibility
Handicapped rooms/facilities
Accessible facilities
Wheel chair access
Service dogs allowed
Service animals allowed
Accessible parking
Public areas wheelchair accessible for disabled
Handicapped parking
Wheelchair accessible elevators
Ramp access to buildings

Hotel Map

39.5219 -119.7787
Area served
Reno, Nevada.
Nearby airports
Reno Tahoe International.
Area description
Lake Tahoe, World Class skiing and golfing, Nevada Art Museum, kayak park, fishing, hiking, biking

Nearby points of interest

  • Ultimate Rush Speed & Thrill Park: 0.4 mi
  • National Automobile Museum: 1.6 mi
  • Terry Lee Wells Nevada Discovery Museum: 1.6 mi
  • Reno Aces Ballpark: 1.6 mi
  • Pioneer Center for the Performing Arts: 1.8 mi
  • Nevada Museum of Art: 1.8 mi
  • National Bowling Stadium: 1.8 mi
  • Knitting Factory: 1.9 mi
  • Reno Rodeo Cattle Drive: 1.9 mi
  • Virginia Lake Park: 2 mi
  • Wingfield Park Amphitheater: 2 mi
  • University of Nevada, Reno: 2.5 mi
  • Anthropology Museum: 2.5 mi
  • Lawlor Events Center: 2.6 mi
  • Mackay Stadium: 2.7 mi
  • Ultimate Rush Speed & Thrill Park: 0.4 mi
  • National Automobile Museum: 1.6 mi
  • Terry Lee Wells Nevada Discovery Museum: 1.6 mi
  • Reno Aces Ballpark: 1.6 mi
  • Pioneer Center for the Performing Arts: 1.8 mi
  • Nevada Museum of Art: 1.8 mi
  • National Bowling Stadium: 1.8 mi
  • Knitting Factory: 1.9 mi
  • Reno Rodeo Cattle Drive: 1.9 mi
  • Virginia Lake Park: 2 mi
  • Wingfield Park Amphitheater: 2 mi
  • University of Nevada, Reno: 2.5 mi
  • Anthropology Museum: 2.5 mi
  • Lawlor Events Center: 2.6 mi
  • Mackay Stadium: 2.7 mi
  • Reno Events Center: 2.7 mi
  • Reno-Sparks Convention Center: 2.7 mi
  • Fleischmann Planetarium and Science Center: 2.7 mi
  • Wilbur D. May Center: 2.8 mi
  • Nevada Historical Society: 2.8 mi
  • Rancho San Rafael Regional Park: 3.3 mi
  • Truckee River Walk: 4 mi
  • Sierra Safari Zoo: 9.9 mi
  • Reno Air Racing Association: 11.1 mi
  • Galena Creek Park: 12.1 mi
  • Mt. Rose Ski Resort: 14.6 mi
  • Animal Ark: 18.7 mi

Meeting facilities

Meeting Info
Over 200,000 square feet of convention and meeting space.

Dining

Cafe Sierra
This family-friendly coffee shop serves breakfast, lunch, and dinner.
Mustangs Dancehall and Saloon
Wild horses will not be able to drag visitors away from this dynamic venue featuring live music from local country bands, up-and-coming country acts, western legends and celebrity deejays Tuesday - Saturday nights. Sexy cowgirl servers will perform custom dance routines every half hour including sultry moves on top of the bar. Spectacular drink specials and honky-tonk cocktails make Mustangs Dance Hall and Saloon the wildest watering hole in Reno.
2nd Street Express
This 24-hour fast food venue, serves breakfast specialties, pastries, delicious salads and hot sandwiches, hot soups and homemade gelato.
Cantina
Cantina, offers over 115 tequilas to choose from. Friendly servers deliver entertainment along with delicious authentic Mexican small plate cuisine you'll love.
The Elements Buffet
The Elements Buffet is Reno's newest buffet, featuring a cozy atmosphere, a spectacular array of foods, and exciting action cooking stations. Chefs are at attention to serve up hot carved meats, pizzas right from the oven, and fresh tossed salads. There's a pasta station with hot sauces prepared before your eyes, a south of the border station with enchiladas, and more. At the Elements Buffet, diners can also enjoy foods from around the world at the international station as well as the ever popular seafood station filled with fresh cooked shrimp and crab. Be prepared to save room for desert with the fully stacked pastry bar, featuring a make-your-own sundae station.
Starbucks
Start your day off with a freshly brewed cup of coffee, or specialty drink of your choice. Starbucks also offers a fantastic pastry selection, juices and sandwiches for your pleasure.
Charlie Palmer Steak
Charlie Palmer Steak - Celebrity chef Charlie Palmer created this award-winning steakhouse. Specialties include Porterhouse for Two, Kansas City Rib-Eye, Blue Cheese-Crusted Top Sirloin, T-Bone Steak, and West Coast wines. It is open for dinner nightly.
WET
Reno's premiere ultra lounge and bar features a mixture of club ambience and the intimate lounge experience with private lounge-style seating. Featuring an irreplaceable Happy Hour, live entertainment, and handmade martinis, WET is the ultimate hotspot.
Rim
This pan-Asian bistro featuring specialties from Japan, China, Korea, and Thailand serves sushi bar, sakes, specialty cocktails for lunch and dinner.
Crystal Lounge
Take in the cozy atmosphere of this relaxing lounge, nestled in the heart of Restaurant Row. Table seating and comfortable chairs encourage extended visits, and the nightly sounds of a live piano player smoothly blend with sophisticated spirits. Within earshot of our finest restaurants, the Crystal Lounge makes a marvelous place to enjoy a drink should you have to wait for a table.
Briscola
TThis family-style Italian restaurant created by Charlie Palmer serves antipasti, fresh pastas, chicken, veal, and other meat dishes. It is open for dinner Tuesday - Saturday.

Hotel Policies

Check-in:
1500
Check-out:
1100

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (778)

Ratings and reviews for Grand Sierra Resort Casino

Overall score

3.9 / 5
5.01.0
778 out of 778
Amenities:
3.9
Room cleanliness:
4.1
Hotel staff:
4.1
Room comfort:
4.1
Location:
4
Value:
4.1

84% would recommend to a friend.

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Review of Grand Sierra Resort Casino

Reviewer score

5
5.01.0
Kaedensloveliness
Business
Hayward, CA
Jun 2, 2014

Great Hotel

Great Hotel, especially for kids! Will definitelly come back! We love the high-end design of the hotel and the rooms. Love the swimming pool and the golf amenities,

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Grand Sierra Resort Casino

Reviewer score

3
5.01.0
G the Ballplayer
Business
California
May 30, 2014

softball tournament

Food was ordinary at best. Loud music around pool area continued into the night making sleep difficult.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
2
Location:
4
Value:
3
Trip purpose:

Business

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Review of Grand Sierra Resort Casino

Reviewer score

2
5.01.0
KEtraveler
Business
Redmond, OR
May 29, 2014

Disappointed

We were very disappointed in our stay at the Grand Sierra. We were told we were given the last king bedroom, probably a room at the discount price we paid through this site. Our room was the very last room on the 3rd floor. It was suppose to be a nonsmoking room, but it smelled so heavily of stale cigarette smoke it was hard to believe it had ever been a nonsmoking room. The bathroom wasn't very clean, particularly around the toilet and the electrical outlet had a coating of dirt on it. No bath mat and no place to hang towels. Loud music, we assumed from the pool area, went on too late into the night and we woke up much too early to what I assumed was construction noise. It seems at a hotel that type of noise shouldn't be going on as early as 6:30 a.m. The staff was friendly enough and check-in and check-out was speedy. We enjoyed a fun dinner at Johnny Rockets-yummy hamburgers and malts and very friendly staff. Despite those positives, they are not enough for us to return to the Grand Sierra. A good night's sleep in a clean, pleasant smelling room is more important.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
4
Room comfort:
2
Location:
3
Value:
2
Trip purpose:

Business

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Review of Grand Sierra Resort Casino

Reviewer score

5
5.01.0
Lugie
Business
Riverside, CA
May 27, 2014

Pool area

Everything was great and a perfect place for kids. We stayed at the RV park while my parents stayed at the hotel. Only two suggestions. Please buy new lounge chairs at the pool. Most we sat in we're broken. Also need some trash cans around. People were just leaving their trash on the ground because there weren't any around.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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Review of Grand Sierra Resort Casino

Reviewer score

5
5.01.0
Western Wanderers
Business
Aurora, Colorado
May 22, 2014

Reno Bowling trip

We had stayed at the RV park a few years ago and had a positive experience, so we tried the hotel. It was great! When we arrived, they had mistakenly booked someone else with a similar name in our room, but they immediately upgraded us to their Summit level. The spa tub, kitchenette, king bed and beautiful view of the city were awesome. Spacious and comfortable, we will definitely look to stay there again!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: In Hotel

Their buffet was much better than many of the other casinos, both in quality and number of choices.

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Review of Grand Sierra Resort Casino

Reviewer score

4
5.01.0
Tina Traveling
Business
Waterbury, CT
May 16, 2014

Stopping for a night in Reno

I had found a great deal at GSR and as compared to other hotels in the area I was highly impressed. Nice rooms, great service and a lot of extras to keep you busy during the day. My only complaints: terrible TV reception, and the "resort fee" of $11/day is a rip off because for the driving range and bowling alley, you pay out of pocket. The resort fee basically only covers pool and Hottub access.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Time-saving tip: Not Applicable

Get gas before you get to reno. Over $4/gallon when many other locations through NV offered 3.50$ or less.

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Review of Grand Sierra Resort Casino

Reviewer score

3
5.01.0
EssyD
Business
Boca Raton, Florida
May 13, 2014

Room Review

Extra $11/night charge for resort did not provide anything more compared to standard rooms. The closet door blocks the entrance. Coffee provided in the room is horrible brand. No taste, just color. No sufficient lighting. Curtains to thin for the sunlight.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Dining tip: Short drive from hotel

Reno's Eldorado seafood buffet on Friday nights.

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Review of Grand Sierra Resort Casino

Reviewer score

4
5.01.0
Bowlerbabe
Business
Nevada
May 12, 2014

NICE HOTEL, GOOD EXPERIENCE

We had a few problems, but the staff was ready, willing and able to fix the problems quickly and satisfied our needs. We would recommend this hotel as it was reasonable, clean and quiet.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Shopping tip: Short drive from hotel

Meadow wood Mall fairly close and a very nice mall!

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Review of Grand Sierra Resort Casino

Reviewer score

4
5.01.0
Daddynewk
Business
Dallas, TX
May 11, 2014

Overnight stay

Hotel is conveniently close to airport. It has a choice of restaurants from low cost to expensive. Rooms are large and comfortable. The staff is very helpful and friendly. Hotel has a very nice Facebook facility. Casino has good choice of slots and is not crowded together. Parking is free.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: Not Applicable

Very clean. Good food

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Review of Grand Sierra Resort Casino

Reviewer score

2
5.01.0
Coit Tower
Business
San Francisco, CA
May 10, 2014

Needs just a little more

This was our second stay with GSR and we really wanted to like GSR but it just misses the wow factor. First of all, the bed was not comfortable at all and gave us a bad back the next day. Bathroom's dark brown granite gave it a spooky feel with the dim lighting, and the noisy bathroom fan didn't help the situation. Left a note and a generous tip for the housekeeper to leave more towels and tissue and took the tip but didn't bring the requested items. Dined at Charlie Palmer's and found the food and service to be excellent. Next day, we dined at the Grand Cafe and the food came cold and service was okay; waitress was overworked and restaurant was short-staffed. Therefore, the open-faced turkey sandwich was served cold and gravy gelatinous. Overall GSR is an okay place to stay but could improve some aspects to make it into a wow status.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
2
Room comfort:
2
Location:
3
Value:
2
Trip purpose:

Business

Dining tip: In Hotel

Charley Palmer's is an excellent dining choice and the service is top notch. If you can, ask for Angelina and Erweyn to be your servers, they are awesome! Both are very professional, attentive without being overbearing and were very knowledgeable about the food and menu. They made our Anniversary dinner very special and memorable.

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