The stay was very nice. The only negative was the lack of visible security. The underground shopping area had a lot of young people in the hallways and I saw only one security guard during our entire 4-day stay. We enjoyed the food assortment and
the convenience of the breakfast express. Nice get-away.
Stayed at the Grand Sierra Resort for 4 days/nights. Was in town for a baseball tournament and had a wonderful time. The staff was courteous and professional, the room was very spacious and the accommodations were fantastic. Had a great time
playing at the casino and the kids had a great time using the pool, the beach volleyball court poolside and the bowling alley. They even took in a movie. We plan to stay here again when we visit Reno.
Hotel features (5 = best, 1 = worst):
Short drive from hotel
If you like, baseball, there is a really god AAA Major League team in town with an awesome stadium.
This was the first time I had ever been to Reno and wanted to be in "awe" of the life style of the city. I was not disappointed with this resort. The view, the GREAT food and wonderful "eye appeal" just makes you not want to leave the resort and
become inclusive to Grand Sierra. Came for a bowling tourney in June 2012 and never got a chance to bowl in the 50 lane alley for striving to see it all, at the resort. Are you kidding me? Who has a bowling alley? Also riding in from the city of amazing lit structures and then you come off I-80 and see "your" amazing lit structure. "Oh Yeahhh"! I will ALWAYS be back. Thanks for the memories. from SC
We enjoyed our stay at Grand Sierra but I'm not sure it was quite 4 star. The staff was friendly and responded to requests, but didn't go out of their way to make it a "wow" experience.
Likes - plenty of activities and food options on site,
convenient location to airport and downtown Reno, our kids had fun at the pool and arcade, room was quiet despite a "Rockabilly Riot" convention in the front parking lot
Dislikes - food/entertainment somewhat expensive compared to comparable off-site options, no refrigerator, microwave or coffee maker in room further limits dining options, $10/per day resort fee on top of regular nightly rate
The hotel is in the middle of renovation, and while we didn't experience any inconvenience due to this be aware a portion of the hotel is very dated looking and in need of updates. The updated portion does look nice.
Part of the reason I would not recommend the hotel is more a comment on Reno overall. If I were to travel to the area again I would stay at Lake Tahoe instead.
Grand Sierra is a nice place, wish it would have had a refrigerator to keep drinks cold but other than that we had a great experience. It is our second time to stay at the resort. Our time was spent at the National Bowling Stadium so we didn't
have time for the pool or casino, next trip plan more time.
they overbooked so we were upgraded to 2 king beds! Staff was nice and location wasn't far from the school, less than 10 min. Easy access right off 395. Walmart right across from hotel. Will stay again and will bring the dog-pretty cool to see
guests with all their family members:) Only negative was that there was an empty drink bottle and plastic sword found at the foot of one of the beds my second day. So either the cleaning staff had fun while cleaning or they missed it from the last guest :(-minor issue at best.