Our stay started off not so great. I paid for the room upgrade on or bitz, but was checked into a standard room. After dinner, I decided that I should speak up. The standard rooms are not work anything over $50 per night. The Summit was very nice
and clean. You've done a great job with the remodel.
The service was very disappointing throughout our stay. Only one person at the front desk, staff at buffets do not know what type of food they are serving, service staff in restaurants very inattentive, casino staff rude when my 3 year old walked over to the slot machines (i was right there to tell him no, a 3 year old sees pirates and fish and blinking lights, they don't understand they are adult games) (move the machines farther than 2 ft from the front desk line if you dont want kids on the carpet).
Finally, the smoking is such a turn off. I guess I'm a California girl and can't stand the stuff. Even the non-smoking rooms smell of smoke cause it infiltrates the hotel.
Hotel features (5 = best, 1 = worst):
The movie theater is a nice amenity. Not new, but the couches are great and so are the prices of the movies.
We came for the Reno Air Races and I just wanted a reasonable room. We did a casino crawl last night and I would say this is close to the best pace to stay in Reno if not the best.
Lots of restaurants, driving range, bowling, nice pool-you could
stay here and not ever have to druve anywhere.