Concierge Tower at Atlantis Reno ★★★★★

3.6 /5
Overall score
84%
Would recommend
Amenities:
4.2
Cleanliness:
4.5
Hotel staff:
4.2
Comfort:
4.2
Location:
3.7
Value:
3.8
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Overview

As part of the award-winning Atlantis complex, Concierge Tower at Atlantis Reno makes for an ideal oasis retreat for relaxation, rejuvenation and celebration. Nestled at the base of the majestic Sierra Nevada mountains, the Atlantis, features beauty and attention to detail evident throughout the entire resort. The Atlantis is a recipient of the AAA Four Diamond Award.

 

Ideally located on the glittering Las Vegas Strip, Concierge Tower at Atlantis Reno offers easy access to the dining, shopping and entertainment district. Atlantis is a favorite of resort destination of travelers near and far and has been voted Best Hotel & Casino. The resort provides friendly service, a complimentary airport shuttle, free valet parking and acres of free self-parking. Also, the Atlantis is the only resort connected via Sky Bridge to the Reno-Sparks Convention Center.

 

Diners can savor epicurean delights at one of the eight, award-winning restaurants and can indulge the diverse and discerning culinary palates by enjoying endless choices, from casual all-you-care-to-eat to exquisite fine dining, all prepared by award-winning chefs.

 

For entertainment, the resort boasts of a wide variety of casino games and offers tourists a glimpse of the exhilarating and high-stakes action in the beautiful, new High Limit room. Vacationers can go all-in in the new smoke-free Poker Room or catch exciting sporting events at the Race & Sports Book. At the resort, holidaymakers experience rejuvenate the body and mind with pampering massages and treatments at the Spa Atlantis, winner of SpaFinder's Readers' Choice award for Best Hotel Casino Spa.

Location

Concierge Tower at Atlantis Reno is located near the airport, Convention Center and Meadowood mall on South Virginia Street.

Dining

Restaurants within Atlantis include the Bimini Steakhouse, dramatic Chi Asian, award-winning Romanza Italian and Oceana seafood, plus oyster and sake bar with an impressive saltwater aquarium. In a more casual vein, try Saucy's Smokehouse BBQ, a sports deli and several quick counters. Breakfast is available at Biscotti's, the 24-hour coffee shop or buffet.

Rooms

At 450 square feet, the Concierge Tower rooms offer 20 percent more square footage than standard Atlantis accommodations. Finished in a warm, but metropolitan spirit with wood and marble accents, rooms feature Mark David furnishings, Bose iPod docking station, 42-inch HDTV, pillow-top beds (two queens or one king), coffee maker, mini-fridge, safe and mini-bar. Bathrooms feature another TV, robes and high-end bath products. High-speed Internet access is included in the resort fee.

Property features

The spa at Concierge Tower features fantasy-like steam rooms and laconium, hammam, brine-inhalation light therapy room, experiential showers, inviting couples treatment rooms and a ceremonial rasul. Entertainment includes headlining musicians and comedians, as well as regular performers in the Center Stage Cabaret. Don't miss the 1,100-gallon salt water aquarium at the steakhouse, the 30-foot waterfall or the scenic Sky Terrace bar. The casino features a new smoke-free poker room (with table-side dining), a new race and sports book with over 30 HD and projection TVs and exclusive premiere games. A variety of wedding ceremony and reception options are available.
 

Highlights

  • Concierge lounge
  • Views of Reno and the mountains from the bar at Sky Terrace
  • Indoor pool and couples treatment rooms at the spa

Nearby attractions

  • Reno-Sparks Convention Center (.5 mi/.8 km)
  • Meadowood Mall (1.2 mi/1.9 km)
  • Downtown Reno (3 mi/4.8 km)
  • Montreux Golf & Country Club (11.7 mi/19 km)
  • Lake Tahoe (31.7 mi/51 km)

Business

  • Flexible meeting and event space totals 50,000 square feet, including two ballrooms and a new executive boardroom
  • Business center offers computers, Internet access, printing, faxing and shipping

Transportation

  • Complimentary shuttle to and from the airport
  • Reno Tahoe International Airport (2.6 mi/4.2 km)
  • Amtrak (3 mi/4.8 km)

Policies

  • The property charges a resort fee of $12 USD (without bottled water) for guests staying prior to 1 Jan 2014. However, the property will increase the resort fee to $15 USD (inclusive of bottled water) starting 1 Jan 2014.
  • Atlantis Casino Resort Spa Reno collects a resort fee of $12 plus tax per night at the front desk. This resort fee covers the following amenities: In-room Wired or Wireless High Speed Internet; Midweek Spa Discounts; Valet and Self Parking; use of Fitness Centre; Use of Indoor and Outdoor Pools & Jacuzzi; Unlimited Local and 800/Toll Free Phone Calls; In-room Coffee Service; In-room Safes; Concierge Services; Boarding Pass Printing Services; Discounts to Property Concerts and Events; and NEW Extended Check-out Time of 12 noon.
  • This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Dining

Atlantis Steakhouse
Proud recipient of the AAA Four Diamond award and rated the #1 restaurant on TripAdvisor. Serves Allen Brothers of Chicago meats, the nations finest steaks, with premier tableside dining and over 330 selections of wine.
Bistro Napa
Winner of Wine Spectator's "Award of Excellence" and repeatedly named Reno's Best Happy Hour. Contemporary cuisine inspired by Napa Valley in a sophisticated, vibrant, yet comfortable atmosphere with emphasis on seasonal, organic ingredients and simple, fresh flavors. The 4,000 bottle wine cellar offers the perfect complement to any meal.
Purple Parrot
Recently renovated with a new menu but the same attention to detail. Voted "Best Salad Bar" and "Best Late Night Menu" All-American favorites 24-hours a day. Experience the freshest offerings at our all-you-can-eat Soup and Salad Bar.
Cafe Alfresco
Voted "Reno's Best Cafe." Wood-fired pizzas, incredible pastas, gourmet sandwiches and robust salads along with creamy housemade gelato.
Toucan Charlie's Buffet and Grille
Voted "Best Buffet" and "Best Champagne Brunch." Enjoy Hand-carved Prime Rib of Beef Daily. Spectacular theme nights - Wednesday Steak & Crab Spectacular, Friday Night Succulent Seafood, Saturday Sensational Steak and Seafood, plus Sunday Champagne Brunch.
Manhattan Deli
A Great Deli Has A New York Accent. Experience authentic favorites, piled-high sandwiches, traditional Matzoh Ball Soup, Manhattan Cobb Salad and more! Be sure to save room for our creamy New York Cheesecake. Open daily at 11am.
Oyster Bar on the Sky Terrace
Voted "Best Seafood." Freshest seafood and succulent pan roasts prepared before your eyes. Exceptional dining with scenic views of the Sierra-Nevada Mountains. Opens daily at 11am.
Sushi Bar on the Sky Terrace
Voted "Reno's Best Sushi!" Over 50 types of the freshest sushi to choose from for all-you-can-eat sushi or ala carte dining. Exceptional dining with scenic views of the Sierra-Nevada Mountains. Opens daily at 11am.
Room Service
Room Service is available 24 hours per day, 7 days per week.
Cafe Alfresco
It's a little taste of Italy! Cafe Alfresco serves up the best pizzas, pastas, salads around. In addition, you'll find a vast selection of tasty sandwiches, hearty Minestrone soup, freshly baked garlic breadsticks, wines by the glass or bottle and more than ten varieties of homemade gelato, made fresh daily.

Meeting facilities

Meeting Info
Repeat winner of Successful Meetings Pinnacle, Smart Meetings "Platinum Choice" and Meetings Focus "Best of the West" awards. State-of-the-art technology in each conference room gives meeting professionals complete control. Offers over 50,000 sq. ft. of flexible meeting and convention space, with two ballrooms over 12,000 sq. ft. All meeting space is conveniently located on one level, in close proximity to guest room elevators, restrooms, Business Center and the Executive Boardroom. Renos only resort connected to the 500,000 sq. ft. Reno-Sparks Convention Center by way of a glass-enclosed, climate-controlled Sky Bridge.

Recommendations for you

Guest score 4.0 / 5
$65
Guest score 3.9 / 5
$54
Guest score 4.0 / 5
$59
Guest score 3.9 / 5
$29
Guest score 3.7 / 5
$30
Guest score 4.0 / 5
$54

Amenities

Featured

  • Free internet
  • Free airport shuttle
  • Free parking
  • Indoor pool
  • No smoking rooms/facilities

General

  • No smoking rooms/facilities
  • Concierge
  • Elevators

Activities

  • Indoor pool
  • Fitness center or spa
  • Fitness Center
  • Casino
  • Spa
  • Game room

Dining

  • Bar/Lounge
  • Restaurant
  • 24 hour room service

Services

  • Business center
  • In-Room Safe
  • Meeting/Banquet facilities
  • Barber/Beauty shop
  • Conference facilities
  • Gift shop

Internet

  • Free internet

Transportation

  • Free airport shuttle

Parking

  • Free parking

Accessibility

  • Accessible Rooms/Facilities
  • Ramp access to buildings

Reviews

3.6 /5 Overall score

84% Would recommend

  • Amenities: 4.2/5
  • Cleanliness: 4.5/5
  • Hotel staff: 4.2/5
  • Comfort: 4.2/5
  • Location: 3.7/5
  • Value: 3.8/5

Nice midweek stay

Would recommend Wed, Aug 20, 2014
The Concierge Tower was really nice. The amenities and staff were awesome. The casino and city of Reno however were completely "dead". We received a huge discount because we stayed during the week as opposed to the weekend. We had to be in Reno and stating here midweek was totally worth the value.

| Orange County, CA Couples

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 4 /5
  • Comfort: 5 /5
  • Location: 1 /5
  • Value: 4 /5

Great experience

Would recommend Thu, Jul 10, 2014
Loved our stay at the Atlantis Concierge tower. Definitely worth the money for all the amenities included. Terrific view!

| Boston, MA Couples

4 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 4 /5
  • Value: 5 /5

Relaxing Romantic Getaway

Would recommend Mon, Feb 18, 2013
My husband and I like to get away and relax in comfort. This was a very comfortable room with an excellent view. Room service was outstanding. Will be staying again

Dining

Room Service!!!!

| Galt, Ca Couples

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 4 /5

Business trip

Would recommend Sun, Sep 2, 2012
I have stayed at the Atlantis for the past 12 years for business. The staff are always superb. The concierge tower was very nice. The continental breakfast was nice.Could have a few more choices in my opinion, but it was nice. I love that the room has a coffee maker. Another reason I would stay in the concierge tower rooms again. My only complaint about the room was the comforter on the bed. It was soooooo heavy!!! Felt like the vest in the dentist office when they take an ex-ray!! And no extra light weight blanket in a drawer or closet. Should provide because you can't sleep under the comforter. My room had a problem with the air conditioning two nights in a row. It was handled very quickly and worked after the maintenance man by the name of Glenn (who was very pleasant and courteous) got the thermostat replaced. All in all it was another great stay at the Atlantis.

Dining

The Atlantis Steakhouse is the BEST restaurant to eat at!!! My favorite of any restaurant I've eaten at!!!!

| West Yellowstone, MT Business

4 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 4 /5

It has the words but not the music

Would not recommend Thu, Oct 6, 2011
It is hyped as a 5star experiance but does not come close. Even though in the conceirge room there was a charge to use the workout room with a impolite desk person. View was poor. Buffet good. Gaming was poor and some machines were deceptive as to the bets. The conc. lounge had pricey drinks but decent enough food. Staff was mixed, half were great the other half were downright rude. I do not need rude. Been to Reno a bit for suites without Jacuzis I would stay at Peppermill Tuscany or Grand Sierra Summit.

| Grass Valley, CA, USA Couples

2 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 4 /5
  • Hotel staff: 1 /5
  • Comfort: 3 /5
  • Location: 2 /5
  • Value: 1 /5

Great Casino, Great Views!!

Would recommend Wed, Jul 27, 2011
I highly recommend a stay at the Atlantis. We preferred the concierge level and had a good experience. The staff was friendly,the rooms were just remodeled,spacious & clean, We were on the upper levels so the view was fantastic. The restaurants were also clean & the food was good. I have no regrets staying at the Atlantis & will return soon. We even got lucky on the Slots!!

Dining

Try the Steak house!!

| Scottsdale,AZ Couples

4 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

My Queen and I

Would recommend Thu, May 19, 2011
From the check-in thru the check out we were treated as a king and queen! From the staff at the front desk to the maid service all our needs were satisfied with a smile and a question. The question was," Is there anything else we can do for you today?" !!

| Madison, Wisconain Couples

5 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 5 /5
  • Location: 5 /5
  • Value: 5 /5

Garbage clientelle and service

Would not recommend Fri, Dec 24, 2010
Way overpriced. Room was OK, dinner at the steakhouse was OK, but extremely trashy clientelle in the casino area. Security was non-existent and I had my phone stolen at the restaurant bar (no one could get security to come over, let alone find a security guard). I was told the manager was going to call me - never did. I was told that I would get my room rate cut in half because my phone was stolen - never did and had to call my bank instead. I'm not big on flakey promises and lies. Poor service and the hotel management should be embarrassed, but I get the vibe that they probably don't care. The single worst stay on any business trip in 20 years. Avoid this trashpit and stay at the Peppermill, Legacy or Nugget instead. I am sorry that I ever stepped foot in that place.

| California Business

1 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 3 /5
  • Hotel staff: 1 /5
  • Comfort: 3 /5
  • Location: 1 /5
  • Value: 1 /5

ATLANTIS CASINO/HOTEL

Would recommend Mon, Jun 7, 2010
The hotel rooms were nice, especially in my area of the tower. However, room reading lights were very dim, and the entire room didn't have good lighting. I traveled to Lake Tahoe while in the area and the drive was very pleasant and in close proximity to Reno. The trip and hotel were nice, but rather expensive, because I've stayed at Embassy Suites which offer more exclusive services and are not rated as 4-star.

Dining

We ate at Tuscan Charlies at their Saturday Seafood Buffet; food was plentiful, but rather expensive, and still unpleasant whiffs of cigarette smoke which bothered my wife who is asthmatic.

| BENICIA CA Couples

3 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 4 /5
  • Hotel staff: 3 /5
  • Comfort: 3 /5
  • Location: 3 /5
  • Value: 2 /5

Don't be deceived by the Day Spa pass!

Would recommend Sat, Mar 20, 2010
I booked this hotel because I was told I'd receive a special 'spa day pass' for each day at the hotel. Once I arrived at the hotel, I received coupons to use the cardio gym, the indoor pool, the Light Therapy Lounge, the whirlpools at the spa, the Tea Lounge, the Relaxation Lounge, and the locker room, basically a few pretty rooms to sit in. The spa pass was NOT for a facial, any type massage, pedicure, or manicure. The woman who worked the spa desk advised me that if I PAID for a facial or any type of massage, I'd receive the gym, pool, whirlpools, etc... for free. So it wasn't the day spa package I was envisioning when I booked my stay. However, my room was pretty, clean, and hotel was beautiful.

Dining

Better to pick a restaurant out of the hotel because the restaurant's on the first floor smell like cigarette smoke. Restaurants on the upper floors may be less smokey.

| North Florida Singles

3 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 4 /5
  • Comfort: 5 /5
  • Location: 4 /5
  • Value: 3 /5

Top hotels

Nearby points of interest

Reno-Sparks Convention Center 0.5 mi
Virginia Lake Park 1.3 mi
Terry Lee Wells Nevada Discovery Museum 2.4 mi
Nevada Museum of Art 2.4 mi
Pioneer Center for the Performing Arts 2.6 mi
Ultimate Rush Speed & Thrill Park 2.7 mi
National Automobile Museum 2.7 mi
Wingfield Park Amphitheater 2.7 mi
Knitting Factory 2.8 mi
Reno Aces Ballpark 2.9 mi
National Bowling Stadium 3 mi
Truckee River Walk 3.6 mi
Reno Rodeo Cattle Drive 3.7 mi
University of Nevada, Reno 4.1 mi
Anthropology Museum 4.1 mi
Lawlor Events Center 4.1 mi
Reno Events Center 4.1 mi
Wilbur D. May Center 4.1 mi
Mackay Stadium 4.1 mi
Fleischmann Planetarium and Science Center 4.2 mi
Nevada Historical Society 4.3 mi
Rancho San Rafael Regional Park 4.6 mi
Galena Creek Park 9.7 mi
Sierra Safari Zoo 11.2 mi
Reno Air Racing Association 12.8 mi
Mt. Rose Ski Resort 17 mi
Animal Ark 20.7 mi

Hotel Policies

  • Check-in: 3:00 PM
  • Check-out: 11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.