$71 Avg/night
Rate and special offer based on Check-in: Aug 16, 2015 Check-out: Aug 17, 2015

BEST WESTERN Airport Plaza Hotel

3 stars
View map of 1981 Terminal Way, Reno, NV 89502-3215

Hotel Overview

Ratings and reviews for BEST WESTERN Airport Plaza Hotel

Overall score

3.6 / 5
5.01.0
43 out of 43
Amenities:
3.4
Cleanliness:
4.1
Hotel staff:
3.6
Comfort:
3.9
Location:
4.5
Value:
3.8

79% would recommend to a friend.

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Review of BEST WESTERN Airport Plaza Hotel

Reviewer score

3
5.01.0
Average room
Business
reno nevada
Feb 18, 2013

It was ok

It was very noise from other guests and guest pets. There was'nt any towels in our room when we got there. We had to ask for towels TWICE. Shower had no water pressure, water was slow to drain. Fridge was not cold. Alot of hassel to turn ac/heater unit on. Parking lot was to dark at nite. And no continental breakfast....room was clean, nice staff, close to freeways.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
3
Value:
4
Trip purpose:

Business

Review of BEST WESTERN Airport Plaza Hotel

Reviewer score

4
5.01.0
gaamom
Business
west chester pa
Feb 14, 2013

early transportation

We had early morning flight and they were very accommodating.had us out at 3:45

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Review of BEST WESTERN Airport Plaza Hotel

Reviewer score

3
5.01.0
Manouk
Business
Cocoa Beach, FL
Nov 23, 2012

Good for the Short Term

The hotel is clean, however, it is very outdated. The heater in the room didn't work and the front desk staff's comments were: "It's an old hotel, wait another 15 minutes and see if it comes on. If not, we'll have to move you." My daughter was already sleeping so we opted to just add more blankets to the bed. Perfect location next to the airport. Good for the short term, rate a little high for "an old hotel."

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
4
Hotel staff:
3
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Dining tip: Short drive from hotel

Gluten Free dining in the area: PF Changs, BJ's Brewhouse, Chili's

Review of BEST WESTERN Airport Plaza Hotel

Reviewer score

2
5.01.0
Business Traveler Alex
Business
Minneapolis, MN
Oct 8, 2012

Smelly but close to the airport and inexpensive

Good service and good price, right across the street from the airport, which is what I was looking for. The lounge had a good prices on the menu, but my steak dinner was absolutely horrible. Worst steak I've ever had!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
4
Comfort:
2
Location:
4
Value:
4
Trip purpose:

Business

Review of BEST WESTERN Airport Plaza Hotel

Reviewer score

3
5.01.0
orcathecat
Business
Walnut Creek, CA
Aug 29, 2012

Reasonable alternative to casino hotels

Good location near airport. Good firm beds. Room needed a vacuuming but otherwise clean. AC unit was old style; central air w/b a good upgrade for this hotel. All in all, fine for those who don't need a casino scene or 12 restaurants. The one restaurant should stay open a bit later in the evening, to match the information in the hotel guide in each room.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Review of BEST WESTERN Airport Plaza Hotel

Reviewer score

4
5.01.0
Joni4jon
Business
Layton, UT
May 25, 2012

Great

Could have used an explanation as to how to control the temperature. Otherwise, everything was very good. Enjoyed the location and access to an inhouse restaurant.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: In Hotel

Price is good.

Review of BEST WESTERN Airport Plaza Hotel

Reviewer score

4
5.01.0
Eddd
Business
Incline Village, Incline Village-Crystal Bay, NV, USA
Aug 19, 2011

Great airport hotel

Very friendly staff. As convienient as it gets! Nice room with great bed.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Review of BEST WESTERN Airport Plaza Hotel

Reviewer score

3
5.01.0
Anonymous
Business
Oregon
Aug 8, 2011

Reno Airport Plaza

Employees helpful and courteous.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: In Hotel

Dining room closes at 9;00PM and no appetizers in the bar. So plan your flight times accordingly.

Review of BEST WESTERN Airport Plaza Hotel

Reviewer score

4
5.01.0
Anonymous
Business
Seattle, WA
Jul 3, 2011

Great service and good food

Extremely friendly front desk staff. Very good service. Easy shuttle ride to the airport. Comfortable and quiet room.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: In Hotel

Good food at the restaurant of the hotel.

Review of BEST WESTERN Airport Plaza Hotel

Reviewer score

3
5.01.0
Don't Poke the Tiger
Business
Susanville, CA
Apr 24, 2011

Good 1st time, second very ugly

1. had to wait 30 min, computer shift change 2. Never ever go when Children tournaments are scheduled. No supervision. No respect for others. 3. Room so compacted with every thing every one "need", injuries occurred ,(me) cluttered. 4. Stayed awake all night because of unrespectful kids yelling all night in hallway. Should have just got up & sat in bar all night. Quieter. 5. Love the food!! what a place for good food. 6. Last experience there was great.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: In Hotel

Check ahead of time to see what is going on in town. That might help you choose where to stay. I just wanted to be near airport. Sometimes we do stupid things, once!

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