The indoor pool & spa were great! Some of the games for the kid center were not working. And the smell of cigarettes gave my son & I bad allergies. They need to upgrade their ventilation systems. Other than that great buffet, restaurants & spa
Reserved a King, Deluxe Tower, Non-Smoking room. On check-in we were told that there were no king bed rooms available. We were also told that there is no communication between the booking sites "special requests" (king bed, non-smoking are
considered "special requests") and the hotel. We were then offered an "upgrade" to a Deluxe Tower Queen bed room. Wait a minute, a Deluxe Tower room is what we PAID for!!! After asking to speak with a manager we were offered a King bed room in the Deluxe Tower. Sadly, when we entered the room it was a smoking room (smelly, like cigar smoke stink) At this point I was too tired to argue any more. Needless to say, we will NOT be booking at this hotel anytime soon, and will be wary of booking through Orbizt as well.
The room was beautiful and very comfortable and had a nice view. We were there for a job interview and some necessary shopping so I wasn't expecting anything special. We had dinner at the Oyter Bar on the skyway and it was fabulous! The best
seafood I've had in a long time.The service was fantastic which made it even better. I would highly recommend this place for a weekend getaway.
Room was very nice if you like contemporary. I don't. But that was fine.
Room was either hot or cold. Could not get ac comfortable.
We were on the 16th floor and had a great view of city.
Very close to airport shops and stores. Not to far from
Tahoe. We wanted to stay in Reno as we have family there.
Pretty good value for the money.
First when we arrived at the hotel made us feel very lucky because we got the best parking lot spot. Then before getting inside the hotel again, kindly gentleman was opening the door for us. Finally another feeling of happiness had come true. We
got the best room on the 9th floor was the first room just walk out from elevator... OMG.. it's a perfect trip for us!!!
Hotel features (5 = best, 1 = worst):
Short drive from hotel
So true .. we saved a lot in this trip. All included such as breakfast for 2 and $10.- cash for free slot play.
Two families met in Reno and each stayed at the Atlantis. We could not have asked for better rooms. We had 2 meals. Lunch and breakfast and they were excellent. I would recommend this hotel casino to anyone.