Treasure Island-TI

The rooms have been redone. They are beautiful..On the other hand THE HOTEL is dirty, low class of people, dealers need a personality, FILTY POOL everyday..FILTY and litter around pools and chairs everyday..never could swim...it was dirty....glass doors entering pool were dirty..UGH...terrrible restaurants...But the person checking us in was very very nice...Would NEVER stay here again...there are too many other hotels that are great.

I had stayed at this hotel before and found the room to be nice and in a decent location to other casinos that I wanted to visit. However, the service could be improved. Even though I had pre-paid the hotel room, and I called them in advance that my flight was delayed, they did not have a room for me when I arrived at 4 am--this was after a 4 hour flight delay. After 20 minutes, they gave me a room that was cleared by a manager. I went up to the room--tired after the long flight, I opened the door to the room only to find a pair of shoes in the room. As I stepped further in, a guy popped out of the bed!!! Needless to say, I ran straight back to the front desk. After another half an hour, I got a room--the second room was not occuppied. I was highly dissatisfied because I had specifically called them in advance that I would be late and I had pre-paid. After all that, I had a 1 hour ordeal to get my room and no restitution for the inconveniences they put me through.

Disappointed on the hidden fees that they charge when you check into the hotel. I was very disappointed in the room, the aircondition did not work properly, the molding in the room was coming off. I am glad we did not have to stay in the room that much. While we were in Vegas we attended my nieces Graduation from High School and went site seeing. Something that I felt was missing was transportation from the Airport to the Hotel. We had to purchase the transportation from the van that was offered, and that was horrible, when we arrived in Las Vegas, we had to wait nearly 2 hours for someone to come and take us to TI. This compared to other travels was the worst ever.

Treasure Island was not what we expected it to be. The staff was not friendly. There were hidden resort fees of $20 a night that was not made known to use at the time we booked [...] There was not even free coffee in the rooms! The hotel itself was not very clean. The garbage can in our room was not even emptied when we first got in the room. Would not stay there!!

Do NOT expect to be treated with any sort of respect at this hotel. The front desk clerks were beyond unhelpful and rude. They DO NOT CARE if you are dissatisfied. They did absolutely nothing to accommodate me. They put me in a smoking room and told me they still thought it was fair that I pay full price despite not booking that room. They restaurant at this place is not only SLOW SERVICE but they too do NOT CARE about what you want. I ordered no mayo and an hour later when my meal came of course there was mayo. No bread upon 2 requests. Mind you, the restaurant was empty at this point. There was no reason to be treated so badly. Watch out for the front desk clerk named [...] because she is a wretched bitter horrible worker. PLEASE do yourself a favor and DO NOT STAY HERE. Pay the extra money and go to the Venetian. Treasure Island is a sad excuse for a good hotel. Not to mention when I asked if there were any AAA discounts she told me that the discounted price would be more expensive than the price she quoted me for the room. I don't know in what twisted world a discount makes your price more expensive. STAY AWAY

This was my first time in Vegas and I will never stay at TI again. the Check in line was and hour long, the Cocktail waitresses were rude and un attentive. Our Room had GUM stuck on the Wall and the furniture in the restroom look like it belonged in the Motel 8 we passed on the way in (very dusty and unkept). There was even a travel ittenarary from the previous guest left in the night stand just for us to find (Creepy). The Guest services team left plenty to be desired. There was a Hidden "Resort" Fee I was not aware or prepared for. That was an Extra $100 from my lessure Budjet and I didnt even use the Wifi let alone the Pool, Spa or any other Resort luxury. The Hotel was over run and loud (I dont feel Vegas is a place for kids). I ran off of the plane when I came home. It will be at least a year and a half before I go again. At least

I stayed at T.I. a few years back and it was wonderful. This time the housekeeping was very poor, and since they had no coffee machine in the room--I have never experienced this--we were left to pay $29 for two cups of coffee and two pieces of toast. I also didn't appreciate being surprised with a $22 each resort fee.

I was was bitten by a bug(s) while I was sleeping. I complained to the front desk and there were pages to fill out about the incident. I had to catch a flight and will get the paperwork and send it in when I can make the time. There was no apology or offer for my trouble. I also don't like the additional forced amenity fees Las Vegas hotels are charging nowadays.

I have been going to Vegas for 30 years, never again. Shows are $200, meals are $50, drinks are $10 and a beer is $6-$7 each. There are a lot better and cheaper alternatives. I'm done.

had to pay extra charges for stuff we didnt want or use. The staff was rude and had to wait hours and call repeated times for a crib. Never using this hotel again