I've stayed at pretty much all of the nicer hotels on the strip in the last several years and the Cosmopolitan is by far my favorite. The things that stand out are the excellent service, spacious and beautifully designed suites (ask for a Bellagio
fountain view!) and most importantly large sliding glass doors that open on to a huge private balcony. It is the only hotel with this amenity where you can actually get fresh air in your room.
Hotel features (5 = best, 1 = worst):
If you like buffets, the Wicked Spoon in the hotel is the best.
Loved everything about this hotel. It's super trendy and fun. Young good looking crowd, amazing places to eat it you want to splurge or if you want to save there is something for everyone one. The staff are super friendly and very helpful. Rooms
were amazing, clean, and comfy. Location is great, Marquee is a must go to. I will definitely be staying here when I come back to Vegas.
Despite the rooms being nice there isn't much positive to say about my stay at this hotel. The rooms smell oddly of moth balls but other than that the rooms are nice, very stylish and modern and quite spacious. The checkin process was ok but not
overly quick or easy. We had trouble finding the hotel lobby as we used the self-park option instead of valet. The casino is very congested and not with people it is packed full of tables and slots with very little room between them. The aisles in the casino are very narrow and if there are more than a few people walking on it it will be difficult to walk. The signage is very lacking or hard to find so we wondered around for nearly 25 minutes before finally finding the lobby to check in. There are only 4 elevators per floor which resulted in people waiting for over 30 minutes to get an elevator to their room on the busy weekend. The housekeeping service was terrible they would get around to cleaning the room around 5pm each night just as we were getting ready for dinner so we would have to rush to get out of the room or risk not having the room serviced. Half the time they would not restock items in the room when they serviced the room. For the price of this hotel I expected more...way more. I would recommend that you stay at the Belagio or Palazo for the same price.
The rooms at The Cosmopolitian are nothing special. But it is Vegas and I don't spent much time in the room. The casino there is a bit small but plesant. The pool is fun. The "club" is like something out of a movie. Great time. Unfortunately, the
service here takes away from the whole experience. The staff I dealt with was never helpful and mostly rude. I would never stay here or recommend this place since it is quite expensive, average setup and extrememly rude staff. Take your money to a hotel that doesn't try so hard to be cool but is actually cool
We ended up having to switch rooms due to the carpet being wet from a leaking tub. One call to the front desk and they quickly arraigned a new room with the same view without having to make another trip down for new keys.
We had a fountain view
one bedroom in the east tower on the 26th floor. Unfortunately we could still hear the bass & music from the strip. If you are a light sleeper...bring ear plugs.
The room itself was amazing. After leaving my wife & I realized that we did not see 1 child the whole time we were at the hotel, which for us was not a bad thing.
This trip was full of surprises, & one of them was the 450.00 deposit that was needed for the room. Even though the deposit is reimburable, it would have been nice to know before hand. For the room being so new (& the deposit being so high) I
would have expected better cleaning. The mirrors were not cleaned when I came in, and there was also a wine stains on a couple of things. Not to also mention there was mold build up on our sink...gross. The location & staff were amazing. & the value was good (minus the deposit....).
Room was Dirty took them 2 days to clean it. the first time they came all they did was put towels, they did not clean the open used shampoo in the shower and the garbage on the floor etc.. i could not believe they did not have a bathtub only
shower with no seat in it. after walking around all day all i wanted to do was sit in a tub and relax.
the mini bar: i took a diet coke drank a little looked at the date it was 2 months out of date checked a few more same thing i called and told them, they did not come and fill the bar up or change any of the drinks for the 4 days 3 nights i was there. the internet is the worst i was there on business and could not move around the room with out the internet going out. the truth is i am in las vegas 5 times a year for the pass 3 years this is the first time i have stayed there as it is the newest hotel and trust me this will be the last. when i spoke with them they told they could not do anything for me as i bought it from Here and not direct from them how crazy is that. if there was an option to give them less then 1 star i would do that. and this is how they treat customer who book hotels from you
Really nice overall. Just a few minor problems when we got there. Tried to book suites together, but didn't even get the same elevator bank. TP on the floor, some stuff slightly broken. Otherwise very nice.