Room was Dirty took them 2 days to clean it. the first time they came all they did was put towels, they did not clean the open used shampoo in the shower and the garbage on the floor etc.. i could not believe they did not have a bathtub only
shower with no seat in it. after walking around all day all i wanted to do was sit in a tub and relax.
the mini bar: i took a diet coke drank a little looked at the date it was 2 months out of date checked a few more same thing i called and told them, they did not come and fill the bar up or change any of the drinks for the 4 days 3 nights i was there. the internet is the worst i was there on business and could not move around the room with out the internet going out. the truth is i am in las vegas 5 times a year for the pass 3 years this is the first time i have stayed there as it is the newest hotel and trust me this will be the last. when i spoke with them they told they could not do anything for me as i bought it from Here and not direct from them how crazy is that. if there was an option to give them less then 1 star i would do that. and this is how they treat customer who book hotels from you
Really nice overall. Just a few minor problems when we got there. Tried to book suites together, but didn't even get the same elevator bank. TP on the floor, some stuff slightly broken. Otherwise very nice.
I was there in October 2011. Decided to book again since my first experience was perfect. Was very surprised on how fast the hotel is falling apart (dirty carpets, ripped wallpaper etc) it now looks way older than its age. I would suggest the Aria
next door. The only good thing is the view of the Belagio fountains if you can get a fountain view room otherwise look elsewhere.
Booked this hotel for a luxurious birthday... The hotel is gorgeous, the casino is great and the Marquee Club was fun! The "Wicked Spoon" is an amazing buffet. But the hotel room was not clean, especially for a "five star", even after we were told
it would be fixed.
Check-in and Check-out was great, I was worried with other reviews I had read. The pools have something for everyone. We had an amazing dining experience in a private room overlooking Bellagio's fountain at Scarpetta. Everything at the hotel is
high priced including a cup of coffee. Additionally, when you want a quick low cost snack there are no real options. The location is fantastic directly across from the Miracle Mile. If you want an upgraded room, book it through the travel site. They wanted an extra $100 per day!
Hotel features (5 = best, 1 = worst):
Scarpetta is fine Italian dining in the hotel. It was fantastic. The service was as good as the food! With a larger group ask for a private room with a view. No added charge.