Modern hotel in a fantastic location! (Uncomfortable beds & resort fee) x
I stayed at the hotel for 2 nights on a shirt trip to Vegas. It is on The Strip, next to the Bellagio. Staff were helpful on check in and gave us a room that overlooked the Bellagio water show which was fantastic. The hotel decor itself is
stunning, modern & new compared to other hotels on the strip. The bedrooms are amazing, really spacious and beautiful decor. Plenty of mirrors for the girls! The bathroom is also a decent size, I didn't quite understand why there was an open/close blind on the shower, bit awkward if you're staying with family/friends! Only two major gripes about the rooms;
1) the beds were very uncomfortable, really surprised at this;
2) no tea/coffee facility in the room
For a 5* hotel I expected the best beds in the city.
The hotel charges a resort fee, it worked out to $28 daily. This is for Internet, use of tennis courts and gym. This I don't agree with as in the modern world, wifi should be free - they could always charge as a supplement for anyone wanting to use the tennis courts as it's not something that crosses my mind when I'm on holiday!
The food at the hotel was expensive, luckily bed and breakfast was included in the price we paid for the room. We had the breakfast buffet at the Wicked Spoon restaurant. Was fab, plenty of choice & service for drinks was good. I looked at the receipt and it would have cost us $30 each if we had to pay.
Hotel has its own night club called 'Marquee' - was packed on a Saturday night.
Overall, I'd probably stay there again however my only issues to think twice would be the beds and the resort fee xx
Hotel features (5 = best, 1 = worst):
Short walk from hotel
Get your drinks from Walgreens across the strip, 2 mins across the pedestrian footbridge x
We would definitely stay at Cosmo again (unlike Aria! let's not even go there!!), even though the room could have been cleaner (some dusty spots). Also, Jaleo, on the 2nd floor had excellent Tapas. Put it on your list.
Staff ask If stay was enjoyable then when you tell them how bad your experience was then they say OH! Milo' s is the worst Greek food ever expensive.If you ask me Las Vegas is over price Disney world. Hotel for young people only. Hallway carpet is
not clean stained up, hotel room doors dirty. Spa shower dirty. Identity card is scam they tells you they will give you 5.00 dollars only if you put more money in slot machine never saw the 5.00,
Horrible customer service. Room is not cleaned 2 nights out of a 3 nights stay. Can never dial to housekeeping, we need to either go down to the lobby or use our cellphone to dial to the hotel every time trying to get housekeeping help. Buffet
customer service is horrible, we had a party of 7 and was set aside for almost 30 minutes before they get the table "clean up".