$104 Avg/night
Rate and special offer based on Check-in: Aug 10, 2014 Check-out: Aug 13, 2014

The Cosmopolitan of Las Vegas

5 stars
3708 S. Las Vegas Blvd, Las Vegas, NV 89109
Hotel Overview
Reviewer score
4.3
out of 5
698 reviews
Pleased

Great experience! Excellent restaurants in the hotel. See full review

  • UtahTraveler123456789
  • Jul 28, 2014
Great Stay

Very nice hotel right in the middle of the strip. Staff was very friendly and even gave us a... See full review

  • CRsquared
  • Jul 25, 2014
The Cosmopolitan of Las Vegas lives up to its celebrity reputation -Kim Kardashian and Justin Bieber have both been known to grace its hallways- with dazzling contemporary decor and dizzying views of the Nevada city. Inside, underwater motifs are back-lit on the glass pillars, and there's even the eye-catching curio of a giant Steampunk-style shoe in the convention center. Make the most of your stay by reenergizing your body at one of three themed pools, from beach retreat to yacht club. Or simply kick back, Middle-Eastern-style, at the distinctive Sahra Spa & Hammam. Placing bets here doesn't stop at the gaming tables, with the on-site wagering center, Race & Sports Book by Cantor, delivering widescreen views of all the sporting action.
Key facts
  • 2,995 guestroom resort
  • 100,000-square-foot casino
  • 3 swimming pools
  • Theater
  • In-house retail
  • Full-service spa
  • Marquee Nightclub
  • 14 Restaurants: Blue Ribbon Sushi, China Poblano, Comme Ca, D.O.C.G, Estiatorio Milos, Holsteins, Jaleo, Overlook Grill, Rose. Rabbit. Lie, Scarpetta, STK, The Henry, Va Bene Caffe, Wicked Spoon
Neighborhood
The ultra-modern towers of the Cosmopolitan rise above the famous Vegas Strip on Las Vegas Boulevard, near Vegas' urban focal point of shops, bars and restaurants: CityCenter. Visit the super-sized Planet Hollywood across the street from the hotel, or browse some Stella McCartney togs at the Shops at Crystal's. The neighborhood's top-rated restaurants will take you around the world with the Asian fusion MOzen Bistro and elegant Eiffel Tower Restaurant - both located in a replica of the famous Paris monument - only a few minutes' walk away.
Hints and tips
If you plan on checking out some of the Cosmopolitan's attractions, enrolling in the Identity Membership program will provide additional perks and benefits. For every $1 spent in the hotel, members earn 5 Identity Points, for chances to claim prizes such as complimentary room nights, VIP Reservations, concert 2-for-1's and resort credit.
Policies and Fees
  • NOTE: The show Vegas Nocturne, inside Rose. Rabbit. Lie is closed. Guests who purchased tickets for performances of Vegas Nocturne for dates following 12 July are asked to contact The Cosmopolitan Box Office at 877-667-0585 for assistance. Rose. Rabbit. Lie will remain open at 5:30 PM, Wednesday to Saturday, and feature live music and entertainment.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Hotel Map

36.1096 -115.1752
Area served
Las Vegas
Nearby airports
McCarran International Airport

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The Cosmopolitan of Las Vegas Rooms

Two Queen Beds Terrace Studio
Glass doors open to an expansive private terrace unveiling breathtaking views of The Strip and surrounding areas. The Two Queen Beds Terrace Studio features warm, welcoming touches and a luxurious bathroom with exquisite marble floors. A uniquely styled kitchenette holds a microwave and Sub-Zero mini-bar, exclusive amenities not typically found in a Las Vegas luxury hotel.
Terrace Suite
Sliding glass doors open to an oversized private terrace, allowing fresh air and sunlight to pour into this Las Vegas Terrace Suites' spacious interior. Two large, decadent bathrooms, one featuring a bubbler tub. A meticulously designed kitchen featuring sycamore cabinetry holds your very own Sub-Zero minibar, stove, oven, microwave and dishwasher. King-size bed, 910 square foot one bedroom, 160 square foot terrace with panoramic views of Vegas skyline, High-speed wireless Internet access ($15/day), and Samsung plasma-screen TVs. Telescoping doors allow separation of living area from bedroom area. Other amenities include Hairdryer, Cordless Telephone, In-Room Movies, Iron & Ironing Board, Mini-Bar. Maximum occupancy 3 persons with rollaway. PLEASE NOTE: All rooms have a non smoking policy. However, smoking is allowed on the terraces of those rooms that have a terrace.
Wraparound Terrace Suite
Glass doors open to an expansive, wraparound private terrace allowing fresh air and sunlight to pour into this Las Vegas Terrace Suite's spacious interior. With panoramic views of the Vegas skyline, this suite boasts a sleek, modern kitchen featuring sycamore cabinetry with a Sub-Zero minibar, microwave, oven, stove and dishwasher. King-size bed, 1200 square foot one bedroom, Three majestic sliding glass doors leading to a 480 square foot private terrace, Separate dining area, Bar stocked with distinctive glassware and Sub-Zero wine cooler, High-speed wireless Internet access ($15/day), and Samsung plasma-screen TVs. Other amenities include Hairdryer, Cordless Telephone, In-Room Movies, Iron & Ironing Board, Mini-Bar. Maximum occupancy 3 persons. PLEASE NOTE: All rooms have a non smoking policy. However, smoking is allowed on the terraces of those rooms that have a terrace.
City Room
Inviting and elegant, the City Room is a spacious studio with two queen-sized beds and a large, luxurious bathroom featuring an exhilarating shower and exquisite marble floors. Maximum occupancy 4 persons. PLEASE NOTE: All rooms have a non smoking policy. However, smoking is allowed on the terraces of those rooms that have a terrace.
Terrace One Bedroom
Sliding glass doors open to an oversized private terrace, allowing fresh air and sunlight to pour into this Las Vegas luxury hotel room's spacious interior. A large, decadent bathroom featuring a sensuous Japanese soaking tub and an exhilarating shower. Fabric blinds set the bath apart from the bedroom. And telescoping doors serve to separate bathroom from living room for maximum privacy. King-size bed, 610 square foot one bedroom, 110 square foot private terrace, Japanese soaking tub, Modern kitchenette with microwave & Sub-Zero mini-bar, High-speed wireless Internet access ($15/day), and Samsung plasma-screen TVs. Other amenities include Hairdryer, Cordless Telephone, In-Room Movies, Iron & Ironing Board, Mini-Bar. Maximum occupancy 3 persons with rollaway. PLEASE NOTE: All rooms have a non smoking policy. However, smoking is allowed on the terraces of those rooms that have a terrace.
Terrace One Bedroom Fountain View
Sliding glass doors open to an oversized private terrace, allowing fresh air and sunlight to pour into this Las Vegas luxury hotel room's spacious interior. A large, decadent bathroom featuring a sensuous Japanese soaking tub with a view of the Las Vegas Strip Fountains. Fabric blinds set the bath apart from the bedroom. And telescoping doors serve to separate bathroom from living room for maximum privacy. Room - 620 square feet, Private Terrace - 110 square feet.
Terrace Studio
Sliding glass doors of this Las Vegas luxury hotel room open to an oversized private terrace. The Terrace Studio is warm and welcoming with a large, luxurious bathroom featuring an exhilarating shower and exquisite marble floors. A meticulously designed kitchenette featuring zebrawood cabinetry holds your very own microwave and Sub-Zero mini-bar stocked with unexpected treats - amenities not found in your typical Las Vegas luxury hotel room. King-size bed, 620 square foot studio, 110 square foot private terrace, Large, luxurious bathroom, Modern kitchenette with microwave & Sub-Zero mini-bar, High-speed wireless Internet access ($15/day), and Samsung plasma-screen TVs. Other amenities include Hairdryer, Cordless Telephone, In-Room Movies, Iron & Ironing Board, Mini-Bar. Maximum occupancy 3 persons with rollaway. PLEASE NOTE: All rooms have a non smoking policy. However, smoking is allowed on the terraces of those rooms that have a terrace.
Terrace Studio Fountain View
Sliding glass doors of this Las Vegas luxury hotel room open to an oversized private terrace. The Terrace Studio is warm and welcoming with a large, luxurious bathroom featuring an exhilarating shower and exquisite marble floors. A meticulously designed kitchenette featuring zebrawood cabinetry holds your very own Sub-Zero mini-bar and microwave - amenities not found in your typical Las Vegas luxury hotel room. Room - 620 square feet, Private Terrace - 110 square feet.

Amenities

  • WiFi
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Casino
Spa
Night club
Tennis
Dining
Bar/Lounge
Restaurant
24 hour room service
Room service
Services
Business center
Laundry service
In-Room Safe
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Gift shop
Currency exchange
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

Nearby points of interest

  • Crystals at CityCenter: 0.1 mi
  • Aria Resort and Casino: 0.1 mi
  • Planet Hollywood Resort and Casino: 0.2 mi
  • Miracle Mile: 0.2 mi
  • The Cosmopolitan Resort & Casino: 0.3 mi
  • Bellagio: 0.3 mi
  • PH Live at Planet Hollywood Resort and Casino: 0.3 mi
  • Paris Las Vegas: 0.3 mi
  • Monte Carlo Resort and Casino: 0.3 mi
  • Lance Burton Theatre: 0.3 mi
  • Marina Hotel and Casino: 0.5 mi
  • Bally's Las Vegas: 0.5 mi
  • Bill's Gamblin' Hall and Saloon: 0.5 mi
  • Las Vegas Park Speedway (Jockey Club): 0.5 mi
  • Coney Island Emporium: 0.5 mi
  • Crystals at CityCenter: 0.1 mi
  • Aria Resort and Casino: 0.1 mi
  • Planet Hollywood Resort and Casino: 0.2 mi
  • Miracle Mile: 0.2 mi
  • The Cosmopolitan Resort & Casino: 0.3 mi
  • Bellagio: 0.3 mi
  • PH Live at Planet Hollywood Resort and Casino: 0.3 mi
  • Paris Las Vegas: 0.3 mi
  • Monte Carlo Resort and Casino: 0.3 mi
  • Lance Burton Theatre: 0.3 mi
  • Marina Hotel and Casino: 0.5 mi
  • Bally's Las Vegas: 0.5 mi
  • Bill's Gamblin' Hall and Saloon: 0.5 mi
  • Las Vegas Park Speedway (Jockey Club): 0.5 mi
  • Coney Island Emporium: 0.5 mi
  • M&M's World: 0.5 mi
  • Flamingo Las Vegas: 0.5 mi
  • New York Hotel Casino: 0.5 mi
  • Omnimax Theater: 0.5 mi
  • MGM Grand Las Vegas: 0.5 mi
  • Wedding Chapel at Monte Carlo: 0.5 mi
  • Caesars Palace: 0.6 mi
  • Magic and Movie Hall of Fame: 0.6 mi
  • Imperial Palace: 0.6 mi
  • O'Sheas Casino: 0.6 mi
  • Tropicana Las Vegas: 0.6 mi
  • The Quad Resort and Casino: 0.7 mi
  • The Forum Shops at Caesars: 0.7 mi
  • Imperial Palace Auto Collection: 0.7 mi
  • Ellis Island Casino & Brewery: 0.7 mi
  • Canterbury Wedding Chapel: 0.7 mi
  • Wild Wild West Gambling Hall & Hotel: 0.7 mi
  • Harrah's Las Vegas: 0.7 mi
  • Excalibur Hotel and Casino: 0.7 mi
  • Casino Royale Hotel & Casino: 0.8 mi
  • Dolphin Habitat: 0.8 mi
  • Mob Attraction Las Vegas: 0.8 mi
  • Hooters Casino Hotel: 0.8 mi
  • Bernard K Passman Galleries: 0.8 mi
  • Bellagio Conservatory & Botanical Gardens: 0.8 mi
  • Siegfried & Roy's Secret Garden and Dolphin Habitat: 0.9 mi
  • The Mirage: 0.9 mi
  • Westin Las Vegas: 0.9 mi
  • Grand Canal Shoppes: 0.9 mi
  • Rio All Suite Hotel and Casino: 0.9 mi

Dining

Overlook Grill Food Service
Sunday thru Thursday hours of operation are 8AM to 3PM daily, last seating at 2PM. On Fridays and Saturdays hours of operation are 8AM to 4PM daily. Last seating at 3PM.Overlook Grill Reopens for Breakfast AND Lunch Service on Friday, March 14th.
Comme Ca
Created by acclaimed Los Angeles chef David Myers, Comme Ca is a lively and modern Las Vegas French brasserie with an emphasis on quality ingredients. Comme Ca serves traditional fare with a David Myers spin: accessible yet provocative, delicious yet chic. In addition to an impressive wine selection, Comme Ca offers a menu of seasonal handcrafted classic cocktails shaken with Chef David Myers' modern sensibility. Please contact the restaurant for dining hours, as special holiday hours of operation may vary.
D.O.C.G.
Chef Scott Conant's D.O.C.G. is a new Las Vegas wine bar named after a category of Italian wine called Denominazione di Origine Controllata e Garantita or the highest level of Italian wine origin. D.O.C.G. features pizza, pasta, an espresso bar, pastries, artisanal cheese and chocolate, in addition to a large selection of Italian wines. The design is at once modern and rustic with exposed brick and reclaimed wood. Please contact the restaurant for dining hours, as special holiday hours of operation may vary.
Estiatorio Milos
Touted as one of North America's finest Greek restaurants, Estiatorio Milos by restaurateur Costas Spiliadis features fine Las Vegas Mediterranean cuisine and has a longstanding reputation for serving the freshest, most pristine imported Mediterranean seafood daily in New York City and Montreal. This Las Vegas Greek restaurant promises to bring an authentic taste of Greece to The Strip, sparing no effort to find the freshest, most delicious fish from around the world, and preparing them in the subtlest, most flavorful way. Please contact the restaurant for dining hours, as special holiday hours of operation may vary.
Jaleo
Culinary mastermind Jose Andres and his ThinkFoodGroup brings the authentic flavor of a Spanish tapas restaurant to Las Vegas with the award-winning Jaleo restaurant re-imagined to include the excitement and spectacle of Las Vegas. A perennial favorite in Washington DC, Jaleo restaurant was one of the country's first successful tapas restaurants, setting the standard for Spanish cuisine in the U.S. for almost two decades. Please contact the restaurant for dining hours, as special holiday hours of operation may vary.Effective October 1st, Jaleo will now offer lunch menu every day of the week.
STK
With outposts in New York City, Miami and Los Angeles, STK is a new style Las Vegas steakhouse from The One Group and Chef Todd Mark Miller. The bustling bar scene is the centerpiece, the menu is inspired and the atmosphere relaxed with a sexy vibe created by the in-house DJ. STK Las Vegas is a celebrity hotspot that breaks with tradition, offering a flirty, feminine take on the classic American steakhouse. Please contact the restaurant for dining hours, as special holiday hours of operation may vary.
Scarpetta
Scarpetta is a modern Las Vegas Italian restaurant by award-winning chef Scott Conant. An Italian expression that means "little shoe" - or the shape bread takes when used to soak up a dish - Scarpetta represents the pure pleasure of savoring a meal down to the very last taste. The restaurant's menu and design reflect Conant's earthy yet sophisticated approach to Las Vegas Italian cuisine. At Scarpetta, the chef has created a satisfying and soulful menu of seasonally-inspired Italian fare. Please contact the restaurant for dining hours, as special holiday hours of operation may vary.
Blue Ribbon Sushi Bar & Grill
Blue Ribbon Sushi Bar & Grill, created by brothers Bruce and Eric Bromberg, is a compendium of their popular Blue Ribbon and Blue Ribbon Sushi menus, featuring a variety of bistro favorites, American comfort foods, chops and fillets, sushi and sashimi. This Las Vegas sushi bar & grill is a gastronomic tour of the brothers' culinary affections from their New Jersey boyhoods, education at the Cordon Bleu in Paris and New York City culinary eclecticism. Please contact the restaurant for dining hours, as special holiday hours of operation may vary.
Va Bene Caffe
Va Bene Caffe is a polished, modern Las Vegas Italian coffee bar with an "It's all good" attitude reflected in its name. Providing a refreshing break from the average coffee shop, this Las Vegas Strip coffee bar offers a variety of freshly prepared items, including salads, gelato, paninis and other light fare. And of course, coffee - carefully prepared by master baristas. Please contact the restaurant for dining hours, as special holiday hours of operation may vary.
The Henry
Old-school revamped classics. Las Vegas Strip cuisine that is a reinterpretation of tried-and-true dishes and drinks. Please contact the restaurant for dining hours, as special holiday hours of operation may vary.

Meeting facilities

Meeting Info
The Cosmopolitan of Las Vegas offers 150,000 square feet of meeting space that can be personalized to address an organization's unique needs. The property's vertical design minimizes time spent in transit: two guest towers are situated directly above the three floors of convention halls and meeting rooms, and strategically-placed elevators and escalators allow for quick, convenient transitions from meeting time to leisure time. A broad selection of room types and configurations allows The Cosmopolitan to accommodate groups of all sizes, from large conventions to small gatherings.

Hotel Policies

Check-in:
1500
Check-out:
1100

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (698)

Ratings and reviews for The Cosmopolitan of Las Vegas

Overall score

4.3 / 5
5.01.0
698 out of 698
Amenities:
4.4
Room cleanliness:
4.4
Hotel staff:
4.3
Room comfort:
4.6
Location:
4.8
Value:
4

86% would recommend to a friend.

Sort by:
Review of The Cosmopolitan of Las Vegas

Reviewer score

5
5.01.0
J0olie
San Jose
Dec 3, 2012

The Cosmopolitan of Las Vegas

My first time at The Cosmopolitan was very good. The room was very clean and cozy. Room has a terrace that was the reason that love it more. All the staffs was very kind, and friendly. I will stay The Cosmopolitan when i am going back to Vegas next time.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Shopping tip: Short walk from hotel

The shopping malls are near from The Cosmopolitan.

Review of The Cosmopolitan of Las Vegas

Reviewer score

4
5.01.0
Kitty1230
Seattle
Sep 6, 2012

My awesome vacation

I stayed 2 nights at Terrace studio fountain view. There is no doubt this hotel has a good location in this area. Perfect view, pretty interior, hottest swimming pool, satisfied room service for breakfast... I can't forget my this vacation. But I found dust had collected on the books and furnitures. And I think amenities were nothing special. Overall, I like this hotel, I want to stay again someday, but not great.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
4
Review of The Cosmopolitan of Las Vegas

Reviewer score

5
5.01.0
Littlebird17
Detroit, Michigan
Sep 5, 2012

My Favorite Hotel!

Everyone there was friendly and accommodating, and the hotel itself is beautiful! Their rooms are comfortable and clean and well furnished. Everything about this hotel is amazing!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: Short walk from hotel

If you arent looking to spend a lot of cash on food inside the hotel, there is a walkway on the second floor that takes you to the Aria as well as the Planet Hollywood Miracle Mile Shops, which has everything from sports bars, to P.F. Changs

Review of The Cosmopolitan of Las Vegas

Reviewer score

4
5.01.0
Anonymous
San Jose, CA
Sep 5, 2012

The Cosmopolitan

Nice rooms, but towels had nasty stains and sheets where dirty and had some small tears. Called for new linens and towels. Mirrors where also dirty. Hotel has nice bars, restaurants and pool.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
2
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
3
Review of The Cosmopolitan of Las Vegas

Reviewer score

5
5.01.0
Ashash
New York
Sep 5, 2012

Wonderful hotel!

Loved everything about this hotel. It's super trendy and fun. Young good looking crowd, amazing places to eat it you want to splurge or if you want to save there is something for everyone one. The staff are super friendly and very helpful. Rooms were amazing, clean, and comfy. Location is great, Marquee is a must go to. I will definitely be staying here when I come back to Vegas.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of The Cosmopolitan of Las Vegas

Reviewer score

5
5.01.0
Ashash
New York
Sep 5, 2012

Amazing!

Such a great hotel. friendly staff, wonderful rooms, great nightlife, beautiful decorations. Everything about this place is great

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: In Hotel

Try Wicked Spoons breakfast/brunch buffet! Amazing but get there early to avoid long lines.

Review of The Cosmopolitan of Las Vegas

Reviewer score

1
5.01.0
Dwerth
Kansas City, Missouri
Sep 4, 2012

Way to expensive for what you get.

Despite the rooms being nice there isn't much positive to say about my stay at this hotel. The rooms smell oddly of moth balls but other than that the rooms are nice, very stylish and modern and quite spacious. The checkin process was ok but not overly quick or easy. We had trouble finding the hotel lobby as we used the self-park option instead of valet. The casino is very congested and not with people it is packed full of tables and slots with very little room between them. The aisles in the casino are very narrow and if there are more than a few people walking on it it will be difficult to walk. The signage is very lacking or hard to find so we wondered around for nearly 25 minutes before finally finding the lobby to check in. There are only 4 elevators per floor which resulted in people waiting for over 30 minutes to get an elevator to their room on the busy weekend. The housekeeping service was terrible they would get around to cleaning the room around 5pm each night just as we were getting ready for dinner so we would have to rush to get out of the room or risk not having the room serviced. Half the time they would not restock items in the room when they serviced the room. For the price of this hotel I expected more...way more. I would recommend that you stay at the Belagio or Palazo for the same price.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
2
Room comfort:
3
Location:
4
Value:
1
Review of The Cosmopolitan of Las Vegas

Reviewer score

3
5.01.0
ozzieball
Chicago, IL, USA
Sep 3, 2012

Nice Looking Hotel, Awful Services

The rooms at The Cosmopolitian are nothing special. But it is Vegas and I don't spent much time in the room. The casino there is a bit small but plesant. The pool is fun. The "club" is like something out of a movie. Great time. Unfortunately, the service here takes away from the whole experience. The staff I dealt with was never helpful and mostly rude. I would never stay here or recommend this place since it is quite expensive, average setup and extrememly rude staff. Take your money to a hotel that doesn't try so hard to be cool but is actually cool

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
1
Room comfort:
3
Location:
5
Value:
1
Review of The Cosmopolitan of Las Vegas

Reviewer score

5
5.01.0
Subcook
Norwich, CT
Sep 1, 2012

Beautiful room.

We ended up having to switch rooms due to the carpet being wet from a leaking tub. One call to the front desk and they quickly arraigned a new room with the same view without having to make another trip down for new keys. We had a fountain view one bedroom in the east tower on the 26th floor. Unfortunately we could still hear the bass & music from the strip. If you are a light sleeper...bring ear plugs. The room itself was amazing. After leaving my wife & I realized that we did not see 1 child the whole time we were at the hotel, which for us was not a bad thing.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Review of The Cosmopolitan of Las Vegas

Reviewer score

4
5.01.0
Nicole Lizzzz
Chicago,Il
Aug 17, 2012

Full Blown Surpise

This trip was full of surprises, & one of them was the 450.00 deposit that was needed for the room. Even though the deposit is reimburable, it would have been nice to know before hand. For the room being so new (& the deposit being so high) I would have expected better cleaning. The mirrors were not cleaned when I came in, and there was also a wine stains on a couple of things. Not to also mention there was mold build up on our sink...gross. The location & staff were amazing. & the value was good (minus the deposit....).

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
2
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
3
Review of The Cosmopolitan of Las Vegas

Reviewer score

1
5.01.0
BigBen21285
Business
New York
Aug 16, 2012

Worst Stay in Vegas

Room was Dirty took them 2 days to clean it. the first time they came all they did was put towels, they did not clean the open used shampoo in the shower and the garbage on the floor etc.. i could not believe they did not have a bathtub only shower with no seat in it. after walking around all day all i wanted to do was sit in a tub and relax. the mini bar: i took a diet coke drank a little looked at the date it was 2 months out of date checked a few more same thing i called and told them, they did not come and fill the bar up or change any of the drinks for the 4 days 3 nights i was there. the internet is the worst i was there on business and could not move around the room with out the internet going out. the truth is i am in las vegas 5 times a year for the pass 3 years this is the first time i have stayed there as it is the newest hotel and trust me this will be the last. when i spoke with them they told they could not do anything for me as i bought it from Here and not direct from them how crazy is that. if there was an option to give them less then 1 star i would do that. and this is how they treat customer who book hotels from you

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
5
Value:
1
Trip purpose:

Business

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