The front desk was great, but when I got to my room, already rushing mind you, and a maintenance guy was installing the television. Was uncomfortable trying to get ready for my event. Couldn't unpack due to his equipment all over the floor. Once
he left, he returned at a embarrassing time lets say about 15 minutes later to get a serial number off the television. Wish all that had been done way before we got there.
Hotel features (5 = best, 1 = worst):
Short drive from hotel
TGIF is open 24 hours. Happy hour starts at midnight
Booked a king room in the court yard. I was not told at booking that the court yard rooms are separate from the casino. Felt like we were staying in a cheap motel. I also did not get a king sized bed but two beds that seemed to be twins. The
person who checked us in smirked at us when she said we were staying the court yard. Not sure if it's because we were two women or that we were staying in the dirty part of the hotel. She was very rude and did not make us feel welcome.
The room felt dirty and we and was very confusing to get to. The whole casino should be torn down. Just a general disgusting feel to it.
The room we received was small, had dirty stains all over the carpet and was not even close to those advertised on the website. The CSR at misinformed us about fees also and so it cost more out of pocket. I am disputing my stay there with my
credit card company and would not recommend using in the future.
I received a room on the 21st floor. What a fabulous experience! Gorgeous room that had all the comforts you could want. From the jetted tub to the marble tiled bathroom with double sinks and separate shower. Bar in the living room, comfortable
bed and a view of the city from the wall to wall ceiling to floor windows. The staff of the hotel were helpful and very pleasant. What a way to spend your time in Vegas.
Had wonderful experience. Restaurants serve delicious food at reasonable prices. Though location is quite distant from the strip and airport, it is made accesssible with the regular trip of shuttle to and from the hotel. The staff specially,
shuttle drivers are very accomodating.