I have stayed three nights there and found everything perfect but good friends and well wishers always point out the short comings which definitely can increase performance and reputation. Addition of following will add manifolds:
1) Coffee maker
with complimentary coffee bags, sugar and creamer in the room,
2) A small fridge in the room,
3) Complimentary 2 water bottles per day and if not possible on the day of arrival because when the guests check in first thing they need is water.
4) Welcome soft drink.
Otherwise all were not only very good but exellant and I will prefer to stay here again as well as also recommend to my friends.
Hotel features (5 = best, 1 = worst):
Short walk from hotel
Always reach well before time to reach the table in time.
Everything is good. The only thing we missed is that staff who checked us in did not tell us the Internet usage is included in the resort fee. So we did not use computer connected with internet which was inconvenient.
Booked 2 nights on my road trip from L.A. to Denver. Asked for a better view from the front desk and everything was perfect. Although the location is like the southernmost area of the downtown, it's still convenient to reach every attractions.
Rooms were pretty nice. Bed was comfortable. But some amenities were missing (no toothpaste/brush, no ice cube grabber). There was no mini bar (but i dont mind that). One of the hotels with nice exterior. Food was decent (pizza, irish bar).
Finding the room/tower was not easy. Casino has a suffocating feel (compared to good ones like mandalay bay, aria, cosmopoliton etc). Nightlife - average.
The ambiance at the casino is great, seems like the party never ends. The rooms are basic but comfortable. The staff…. Well regarding housekeeping and room service I have only but good things to say about them. Great service. But the people at the
front desk are somehow unhappy; also the bellboys are rude to no point. When you tried to bring up the situation to a manager, there is no one that can give you a clear direction. It seems to be done on purpose so you get tired and frustrated and abandon the attempt to complaint.