Just used the Hotel as a home base for a Business Convention at the Las Vegas Convention Center. The walk to the monorail was quite lengthy and was much further than I had anticipated. The room was adequate, food at the restaurants was excellent
and the Gift shops had what you needed.
I just thought that it seemed very dark inside for the most part. I did ask to stay in a room at a close tower to the entrance as I was with my 86 yr.old mother. The room was nice. The bathroom did not have a separate shower. The towels were
well worn and slightly rough.
Once we knew the layout of the hotel, it was pretty easy to find everything from restaurants to gift shops. We hadn't been to Las Vegas for 8 years and enjoyed seeing all the changes made up and down the Strip. It was a little warmer than
anticipated but there was always a casino or place of business nearby to cool off in. The one thing I did not like was when we were confronted by personnel in or out of the hotel trying to sell Discounted tickets but had to sign up to view a resort and listen to a detailed program on why we should invest in it. This is very annoying. Otherwise all was enjoyed.
Hotel features (5 = best, 1 = worst):
The America restaurant was great. Great service and pleasant staff.
The hotel was not all the busy upon my arrival; they had a long line of unparked cars at the valet, and only one attendant. he was friendly and quick, so bonus points for him. The check-in process was a bit slow as they only had a few windows
open and a moderate line that could have been moved much quicker with the opening of one additional window. The room was a touch small (2 queens) but fairly nice. The beds could have used new comforters as the ones on the beds looked a bit dingy. I also got a touch of some bad food in the mexican restaurant in the hotel that made for a long night. All-in-all I would call this an average hotel that needs a bit of TLC to bring it back up to what has become the Vegas standard. It was not a bad experience (other than the bad food), but it was not anything great either. If you just need a place to sleep, and will be looking for entertainment and food in other locations, this is an acceptable option.
I was a little disappointed with this hotel. Check in was slow and I was glad we waited until late to check in, there were only 3 people in front of us and we waited 30-45 mins to check in. I paid to upgrade the room and was surprised to find it
less than average. Our room was located VERY far from the elevator, if they offer to help with luggage I would stronly suggest taking it. The room itself was very small and smelled of smoke (we were in a non smoking room) We could also hear the roller coaster like it was right above us, and it runs all night. Luckily we are heavy sleepers. In the morning we were harrassed 3 times by the cleaning ladies. They would barely knock and barge in, I had to yell out that we were not ready for them. This happened every half hour starting around 8am!
This wasn't the worst hotel I've ever stayed in but it was definitely not worth the money we paid for it. The reason we upgraded the room was because of another review on this site strongly recommeded it and I'm scared to think how much smaller the room would have been if I hadn't took their advice. The hotel is in a great location and it is Las Vegas so we still had more fun than we're allowed.