The room was very clean, could use an update, but totally fine. Nice comfortable bed. Could not get wifi on the 28th floor. All in all excellent value for the money, nice, friendly and helpful staff. Would definitely stay again. The Brand
Steakhouse was excellent and buffet was very good.
The rooms don't have WiFi, microwaves or mini fridges. We had four people and the suites are only available with one bed not two. These things were disappointing. Other hotels on the strip have these things. Otherwise overall great experience
After having stayed at other M life hotels on the strip, this one clearly has the least to offer. We stayed because our sports team had a special rate, but will nook for other accommodations in the future. Customer service at hotel restaurants not
up to par, music over obnoxious by pool, etc
i have stayed at the monte carlo multiple times. every time i have stayed there it has been perfect for what i pay for although the last time i went we had a couple problems. when we first checked in, the guy gave us the wrong room number so our
key was not working for the room he sent us to. we were struggling to get in when luckily a staff member walked by and was able to radio the front desk. he told us it was the wrong room and we had to walk all the way back to the front desk to fix it. when we got to the room the tv was not turning on and there was hair and a big (what looked like ketchup?) splatter against the wall which to me was unbelievable how a maid can look past that. other than that one bad experience, i have never had any other problems. i love the location and all of it's ammenities. their spa suite is amazing!
The room was ok. The first night there we had a bad experience in the hotel in which we were ignored at the bar . After 15 min we sought out a manager who quickly took care of us. It's too bad customer service resorted to that. To top it off that
same night at about 3 am our neighbors decided to have a domestic dispute. We got to listen to them scream at each other for a good 45 minutes. Not a good first night. Buyer beware.
This is the second time I have stayed at the Monte Carlo. The staff are very friendly, polite and helpful. The buffet selection is very good and excellent value for money. I went with friends but stayed on a few days n my own and felt quite
comfortable and safe. Some of the rooms are looking a bit tired now but it is very clean. Looking forward to my next trip and I would definitely stay there again.
The staff was friendly and very willing to help. The room was very clean although it could use an update, but overall a very good value for the money. What mattered to me was that the room was clean. I could not get wifi most of the time on the
28th floor. I would stay the Monte Carlo again for the value.