Mandalay Bay Hotel & Casino

Really enjoyed the stay at the hotel, staff was very attentive to resolve any issues that came up (bathroom plumbing). Absolutley loved the room and layout of the hotel - everything was great!

The Mandalay bay is so nice and comfortable. We enjoyed our quick stay and were able to get to the strip in no time.

This was my second stay at this hotel. My suite was larger than the suite i had at the Bellagio, and the price was more managable. Great view of the entire strip. The staff worked very well with me and always had fresh towels and left the room clean without being asked too. My fiance at one point had left her wallet in the room with valuaboes inside and the wallet was placed on the night table with eveything in its place. I recommend this hotel and will be staying here again. many activities that embrace the Vegas nightlife, we never left the hotel.

On first glance, this is a beautiful hotel with large rooms, so what could be wrong? Well...a lot. First issue we had was with the location. It is not close to anything other than the Luxor and the Excalibur. Otherwise, we were taking a cab to other casinos like the Venetian or Caesar's. After a week, that adds up so that any savings we got for Mandalay Bay was offset with cab fare. Next, was the housekeeping. It would have to improve to be mediocre. One example was when we arrived on a Tuesday and there was a used wine glass with small salt and pepper shakers in it left in front of someone's door. It was there in the hallway for 4 days(!) until anyone cleaned it up. As for our own experience...it took a call to housekeeping to get new bath soap...I suppose that the hotel expected two adults to share one small bar of soap for 3 days. Then there was the room cleaning. One day, they just did not clean the room. Other days, they opted not to replace towels; folding WET towels and putting them away...even ones left on the floor. More than once we had to call for fresh towels. On one occasion, towels were promised and never showed. It took three calls to housekeeping over 2+ hours and eventually a call to the manager to get towels. Even then, it took 45 minutes for the towels to show up after we spoke to the housekeeping manager. We have stayed in much less impressive hotels that have much better housekeeping. There is really no excuse for that and the hotel front desk apologized repeatedly for this experience and expressed their surprise. But because it occurred repeatedly, I doubt this is an isolated incident. Further there are few if any benefits to staying at this hotel. In spite of a rather steep resort fee they charge on top of the room rate, you cannot access the hotel exhibits (like the Shark Reef Aquarium) with even a discount. I guess the lone benefit is the access to the Foundation Room where we had the pleasure of paying almost $20 per drink. All in all, this was a 2 time trip for my wife and I....first and last. We come to Vegas regularly and I will never stay at this hotel again and will think twice about staying at a related M Life property even if offered a comp room. I would never recommend this hotel...ever.

Had an amazing time at this Hotel. When booking, I wasn't sure of the location of the Hotel on the strip... turns out it was on the end of the strip, but there is a tram that takes you to New York New York and cabs were not expensive ($10 to take you to the center of the strip). We got the Spa 650Ft Suite and it was AMAZING! Everything was perfect, so perfect we barely wanted to leave the hotel room. Hotel staff was very helpful and friendly! Only downside is the buffet SUCKED! Worst food I had ever had in my life. Also, the Irish Pub (Ri Ra) had horrible food and way overpriced. We seemed to love eating at the Border Grill and The Houssang Cantina. Don't touch the mini fridge stuff...way expensive. Ordered room service a couple times...not too bad!!! Overall, amazing experience!

The staff was very friendly, offering water at check in. The room was very clean. Overall it was a wonderful experience. Ask for a view of the strip and the staff delivered. Even though we were in the non smoking rooms, the room next door had some smokers. The staff offered to bring in an ozone machine to clear it out. Very nice.

hotel was very nice and comfortable. its nice to stay at a hotel that doesnt smell too much like a casino in your room. Only thing that could of made it better was the bed. Beds were way to soft and boucy. Not very comfortable. Buffet at the mandaley was horrible. $30 per person you expect some good food. The food had no taste.

I stayed for one night only. All good with exception I couldn't get wifi anywhere.

We stayed at "The Hotel" at Mandalay Bay the week before so in comparison obviously The Hotel was a more divine experience however my stay at Mandalay Bay was pleasurable, great location, friendly staff, lots to do! However the room wasn't up to my standard of cleanliness, it could have been because there Was a huge convention and they all checked out the day I checked in, but it should still be up to par. Also the beds were way to broken in and mattress would slant when laid upon. I scored a super good deal on price for the night so overall can't complain too much!

The service was excellent . the room was lovely. Check in could have been better, more organized and faster. But when you are dealing with Thousands of hairdressers any job is hard to do. I would love to go back anytime. My only other issue was the incredibly lengthy walk to the symposium I was attending at the hotel