MGM Grand Hotel & Casino ★★★★

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$70
avg/night
Rate and special offer based on
Check-in: Feb 25, 2016 Check-out: Feb 26, 2016

A little disappointing

Would recommend Thu, Oct 29, 2015
Every time we walked into our room, the 1st thing we saw was the bathroom. There was no separation between the entrance and the bathroom. There is usually a wall allowing a little hallway. The room was very dark even with the curtains pulled open and all the lights on. The bathroom lights were terrible, it was very difficult to put on makeup with all the shadows no matter how I angled my body. Restaurants were good. The staff was friendly and helpful.

| N/A Couples

3 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 3 /5
  • Hotel staff: 4 /5
  • Comfort: 1 /5
  • Location: 3 /5
  • Value: 2 /5

Taken advantage of

Would not recommend Thu, Oct 29, 2015
The room was smaller than expected. Carpets were stained. Woke up after 2nd night totally congested. Realized this was due to mold in room. When I complained to maintenance staff, I found out this I was placed in a section of the hotel that sub standard to the rest of the hotel. The whole section was due to be closed in Jan for regard and mold abatement. There were more disappointments but I outlined the most agregous.

| N/A Couples

2 /5

Overall score
  • Amenities: 2 /5
  • Cleanliness: 1 /5
  • Hotel staff: 2 /5
  • Comfort: 1 /5
  • Location: 4 /5
  • Value: 2 /5

Business Trip

Would not recommend Tue, Oct 27, 2015
I stayed at the MGM Grand for a conference and decided to stay an extra night to have some fun. I stayed for a total of 4 nights. For the first three nights, I stayed in a West Wing Hotel room on the 5th floor. Initially I was disappointed by the size of the hotel room and the distance I had to walk when I got off the elevator. I would have dismissed these inconveniences if there hadn't been a bunch of issues with the room itself. There was a dried up contact lens on the vanity, the water pressure was terrible and water was barely warm on the first two mornings. By the third morning the shower water was cold and I couldn't get it to warm up at all. The bed was uncomfortable and I barely slept the whole time I stayed there. The first three nights I stayed for business and the last I made a separate reservation to have a little R&R after the conference. I went down to change my room and explained all the things that had gone wrong with the previous room. The girl at the desk offered me an upgraded room in a suite. I took her up on her offer. I went back to my old room to get my stuff out and my room keys didn't work so I had to go all the way back down and have them activate my keys again. The front desk wasn't even apologetic and made it seem like it was my fault the key didn't work. Finally I went to the new room which was on same floor as my last room. The room was a little bigger but it was outdated and I had the same issue with the water pressure and temperature. Rather than complain again, and have them move my hotel room, I just decided to stay. I went down to the casino and played a couple table games, employees in the casino were the same as the hotel, not friendly and miserable. When you go somewhere to have fun, being in the company of people who hate their jobs is not fun. I called it quits early and went to bed, waste of time and money to stay for another night after the conference. Will NOT be going back to this hotel and casino again.

| N/A Business

2 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 3 /5
  • Hotel staff: 2 /5
  • Comfort: 2 /5
  • Location: 2 /5
  • Value: 2 /5

Happy Valentine

Would recommend Mon, Oct 26, 2015
Like the convenience of the hotel. Valet does great work getting car quickly. Great vacation overall.

| kodiak Couples

4 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 4 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 5 /5
  • Value: 4 /5

Stag do

Would not recommend Sat, Oct 24, 2015
We stayed here in October for a stag do. The hotels really good everywhere is clean and lots of stuff todo. There's loads of restaurants and fast food places to eat in the hotel We did the gran canyon by helicopter would definitely recommend this if you go to vegas.

| N/A Friends

5 /5

Overall score
  • Amenities: 5 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 4 /5

Small Room but Cozy

Would recommend Fri, Oct 23, 2015
The hotel is huge and it can take 15 minutes to walk from one end to your room. The room we ended up booking was a little on the small end, but we didn't spend too much time in it.

| N/A Couples

4 /5

Overall score
  • Amenities: 3 /5
  • Cleanliness: 5 /5
  • Hotel staff: 4 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 4 /5

Disappointed Stay

Would not recommend Mon, Oct 19, 2015
I was expecting better accommodations from such a highly recommended hotel. The room we were assigned was not the same standard as other friends' rooms staying the same time. Seems there is either an older section or an add on section that has not been refurbished. The room was dark, dingy and small.

| N/A Couples

3 /5

Overall score
  • Amenities: 2 /5
  • Cleanliness: 2 /5
  • Hotel staff: 4 /5
  • Comfort: 2 /5
  • Location: 3 /5
  • Value: 3 /5

Not great

Would not recommend Fri, Oct 16, 2015
Several issues from when I walked in from the start of I didn't have a reservation as they entered in the wrong name . Their were few ppl who were great but I wouldn't stay again.

| rochester Couples

1 /5

Overall score
  • Amenities: 2 /5
  • Cleanliness: 2 /5
  • Hotel staff: 1 /5
  • Comfort: 2 /5
  • Location: 4 /5
  • Value: 1 /5

Great Trip

Would recommend Tue, Oct 13, 2015
Service was great, right on the monorail. Staff was very friendly. Recommend to use the different elevators if your room is towards the end of the hall.

| N/A Business

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 3 /5
  • Hotel staff: 4 /5
  • Comfort: 3 /5
  • Location: 4 /5
  • Value: 4 /5

Quick get away

Would recommend Sun, Oct 11, 2015
I was there for a weekend of gambling, cocktails and sun. Hotel game me everything I asked for. Thing I would change. Simple $6.50 for a bottle of water is extortion. I understand things on vacation are expensive but water is sacred and should never escalate to that price.

| N/A Friends

4 /5

Overall score
  • Amenities: 4 /5
  • Cleanliness: 5 /5
  • Hotel staff: 5 /5
  • Comfort: 4 /5
  • Location: 4 /5
  • Value: 5 /5