MGM Grand Hotel & Casino

The overall hotel amenities are average. The room was fairly clean and organized. When compared to other Hotels like the Bellagio and Wynn is a bit inferior but still it was worth the price. Well located on the strip.

The hotel was clean, but our queen view room was a view of the airport. The pillows are very firm, feather pillows and can give you a "kink" from sleeping. The rooms are not soundproof, and we had a variety of people next to us at different times throughout the week; rowdy crowds, laughing kids...etc. and you can hear EVERYTHING! The hotel was very smoky, and it was difficult to breathe, even in the non-smoking rooms. The pools were great, but, there seemed to be a much younger crowd and it became inappropriate and obnoxious at times. If you want a seat at the Back Lot, (Lazy river) get there before they open!! Seats go fast! Due to construction the only way to get to the strip takes FOREVER from your room, and you have to walk through the entire smoke filled casino on the way! Short walks from the hotel by the Coke Bottle, is a convenience store with a large variety of snack foods for the pool as well. We were there for a week and tired of the food court in the hotel. Had several nice dinners at the hotel and the food was great! Not a bad stay, just wasn't totally appropriate for a family trip. As a couple or single, you would totally enjoy!

Lots of walking; low ceiling contributes to excessive noise in Casino area and smoking irritates our throats and eyes. we could not stay in this atmosphere for long so we traveled to other casinos that offered better air quality. there should be a large non-smoking room.

the room which i had booked and payed for well in advanced was not available we had to settle for two dubble beds instead of the king size bed we we're looking forward to. in the past i've been upgraded to a better room never downgraded!

Our room was pretty standard to most other hotels. The distance we had to walk from the lobby, elevators and casino was pretty far. The staff at the Front Desk were excellent.

Check in lines at this hotel are very long. I waited 45 min to check in around 10pm. The VIP line gets priority every time, so if you have 10 VIPers, then regular line stops entirely until the 10 have been served. The VIP line is constantly adding on, so imagine the wait at normal check in times. I got in around 11am but did not check in at this time; the line was even longer. By the time I returned to the hotel to sleep, the only available room was smoking. With some pushing (I'm pregnant), the hotel did give me a handicap non smoking room. However when we checked out, we could not use the in room TV express check out because they billed our room again and did not credit the free buffet including in the package we booked. Luckily at 8am, the wait was minimal. Since I paid roughly half fo what I paid last time I was in LV, this property is still recommended. The room itself had no view, but the bathroom was clean and the bed was comfy. As mentioned by others, to lock the dead bolt, push up.

My friend and I stayed for 2 nights. We arrived in Vegas early and got early check in, which was great even though it included a small fee. Here was the problem. We went upstairs to rest and housekeeping kept trying to let themselves into our room even after we told them someone was in the room and asked what they wanted. Apparently our shower curtain was due to be changed. So, we go out the next day. The DO NOT DISTURB sign was definitely taken off the door. When we arrived back to our hotel room 5 hours later, housekeeping had not been there. We decided that since we were leaving the next morning and didn't need anything, we'd let it go. But, it definitely marred the experience.

the MGM Grand is a huge hotel, I have never seen such a big hotel before. We had to wait about 30 minutes at the reception, thats not acceptabel. The buffet for diner was very good, the breakfast to expansiv.

Great location, although large property so even going to the spa or pool is a hike. Overall, the staff was very friendly and helpful. We asked the concierge about reservations at a restaurant, she called immediately and found it was closed for a private parts and saved us the trip all the way to the Wynn. She even reccommended some restaurants in the area we might like. The room was dirty when we arrived. The bed was made and everything, but there was trash on the floor (tags from clothing and such) underneath the TV stand that was not picked up for our entire 5 day stay. It just shows they probably missed some other aspects of cleaning if they missed something I saw within the first 5 minutes I was in the room. Other than that, great stay, but will probably pick one of the other great hotels on the strip.

Lines. Lines. and more lines. It took an hour in line to check in. To eat at the numerous well run restaurants there were lines. To get a taxi to leave, more lines. The hotel is HUGE. Room service took over an hour. I feel the MGM has lots of entertainment options but is way too crowed. Caesar's Palace and the Cosmopolitan are other large casinos and hotels that were less crowed than the MGM. I have stayed at the MGM many times over the years but on my next visit to Las Vegas I'll stay at another hotel casino with crowds that are less oppressive.